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Mercedes-Benz of San Diego

San Diego, CA

4.9
548 Reviews

4750 Kearny Mesa Rd

San Diego, CA

92111

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Showing 548 reviews

August 25, 2021

Tim was my salesperson and I was very impressed with his knowledge and salesmanship. I did not feel any pressure to purchase the vehicle which made the whole experience somewhat painless! Tim is one of the More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 26, 2021 -

Mercedes-Benz of San Diego responded

Hi Barb, Thank you for your positive review. We are thrilled you had a professional, helpful, easy going and knowledgeable Sales experience with our team here at Mercedes Benz of San Diego. We are looking forward to your next visit with us for any of your future automotive needs.

August 22, 2021

Mike Romano is a very professional service advisor. The work done was timely, professional and first rate. More

by wasmelko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Romano
Aug 22, 2021 -

Mercedes-Benz of San Diego responded

Hi there, We are happy that you found our Service Department to be professional. It is great that we could assist you in a timely manner. Thank you for choosing Mercedes-Benz of San Diego and we look forward to working with you again.

August 22, 2021

Easy drop off and pick up. All services were completed fairly quickly even though some services, like detailing, are contracted out. More

by stever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bailey
Aug 22, 2021 -

Mercedes-Benz of San Diego responded

Hi there, It is nice to know that your recent experience was easy. We are pleased that our Service Department were able to work with your vehicle in a timely manner. At Mercedes-Benz of San Diego we appreciate your business and we hope to see you again.

August 21, 2021

They need bigger location. And more technicians . More space for customers waiting . Other wise it was good More

by Rbcalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ramano
Aug 22, 2021 -

Mercedes-Benz of San Diego responded

Thank you for your feedback. Reviews like yours help us to continually improve.

August 21, 2021

Collete was the BEST ! She was very helpful and profesional with everything, if i could give 100 stars i would hacen given them, tottally would reccomend the dealership because of her More

by Pedromaladro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collete, Sean Weaver
Aug 22, 2021 -

Mercedes-Benz of San Diego responded

We truly appreciate you taking the time to write such a nice review. We'll make sure you always get treated to top-notch service every time you visit.

August 20, 2021

The experience at Mercedes was excellent! The members there are so friendly . I came out with a purchased car . I’ll be back again in the future ! More

by J.Nhothsiri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mchaudry , Sean Weaver
Aug 20, 2021 -

Mercedes-Benz of San Diego responded

Hi there, Thank you for telling us about your excellent experience. We are pleased that you found our Sales Department to be friendly whilst working together. We hope that you enjoy your purchase and at Mercedes-Benz of San Diego we look forward to seeing you again.

August 19, 2021

Service department, Trudy, went out of her way to obtain the invoice for the tires I purchased at Stevens Creek Mercedes 15 months ago. Although there was no remainder warranty on my tires she was able to i More

by Patmcmahon1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy, Sean Weaver
Aug 19, 2021 -

Mercedes-Benz of San Diego responded

Thank you for the positive star rating and excellent feedback! The team at Mercedes-Benz of San Diego is glad your experience was pleasant. We look forward to future visits.

August 19, 2021

The staff were very friendly, but my service advisor was not of much help, there was a huge lack of communication and instructions were not followed More

by Sandismith1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one told me thier name
Aug 20, 2021 -

Mercedes-Benz of San Diego responded

Hello, Thank you for taking the time to share your review and we are pleased our staff provided a friendly experience. We take customer satisfaction very seriously here at Mercedes-Benz of San Diego and I would like to learn more about your Service feedback. Would you please reach out to me at your convenience to discuss further? Best, Jay Puno Mercedes-Benz of San Diego Management Team jpuno@penskeautomotive.com

August 19, 2021

Brand new battery took two days. When I picked up my car it had been washed and cleaned. They suggested brake linings. And the service representative said I really don’t need them right now and to simply ge More

by vicki501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 20, 2021 -

Mercedes-Benz of San Diego responded

Thanks for the awesome review! We're glad that you went home happy! Take care.

August 17, 2021

Our Sales person Nick was professional, patient , and worked hard to get us the car we wanted. He was extremely knowledgable about your products and wonderful at explaining all the electronics after i b More

by wildwendy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 18, 2021 -

Mercedes-Benz of San Diego responded

Hi Wendy, We think it's fantastic that you were able to get the vehicle that you wanted. It makes us happy to hear that our Sales Department were professional, patient and able to clearly explain all the details to you. We hope that you enjoy your purchase and at Mercedes-Benz of San Diego we want you to know that you are always welcome here.

Aug 18, 2021 -

wildwendy1 responded

I would definitely recommend Nick Lehman to anyone lookimg for a new car!

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