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Mercedes-Benz of San Juan
San Juan, TX
423 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 423 reviews
February 20, 2020
Brandon was very helful and courteous. I would def refer ppl to this branch. Thanks brandon for you kind words. God bless you. Thank you for making this first time experience as the best one ive had when it ppl to this branch. Thanks brandon for you kind words. God bless you. Thank you for making this first time experience as the best one ive had when it comes to purchasing a vehicle. More
by Mario A Marquez
Employees Worked With
Brandon Dahlman
Helpful February 17, 2020
Juan Hernandez at service department is always very helpful and friendly I’m really satisfied for the service and I’m going to keep going back for my car services. helpful and friendly I’m really satisfied for the service and I’m going to keep going back for my car services. More
by Jerestabil
Employees Worked With
Juan Hernandez service dept.
February 16, 2020
excellent service I own BMW, Audi, and Mercedes. By far MB of San Juan has the best service Department with Juan Hernandez . He makes you feel special and will work w I own BMW, Audi, and Mercedes. By far MB of San Juan has the best service Department with Juan Hernandez . He makes you feel special and will work with me when I have to drive from my office in Roma (1.3 hrs). More
by RDZDNTL
Employees Worked With
Juan Hernandez
February 14, 2020
I am very satisfied with the information and service provided by service manager Adrian Flandes on my 2012 Mercedes Benz. A followed up text regarding the repairs is also very much appreciated. provided by service manager Adrian Flandes on my 2012 Mercedes Benz. A followed up text regarding the repairs is also very much appreciated. More
by Elo43
Employees Worked With
Adrian Flandes
February 14, 2020
I was very satisfied with the service even though the service dept was short of one of their techs to service sprinter vehicles. Marco told me up front of this problem, and I knew from past experience th service dept was short of one of their techs to service sprinter vehicles. Marco told me up front of this problem, and I knew from past experience that the service would be what I had come to expect. More
by Rlhefta
Employees Worked With
Marco Cavazos
February 13, 2020
Great service and response time. They are attentive to detail and care for the customer. I will keep doing business with these individuals. Keep up the great work! detail and care for the customer. I will keep doing business with these individuals. Keep up the great work! More
by Rudy Acevedo
Employees Worked With
Priscilla Ramos, Brandon Dahlman
February 12, 2020
Worst Service Ever The worst service received at a MB dealer in the last seven years I owned my vehicle, a motorhome mounted on a Sprinter. Last January, I had an app The worst service received at a MB dealer in the last seven years I owned my vehicle, a motorhome mounted on a Sprinter. Last January, I had an appointment at 9:00 am and waited until 3:30 pm to get our vehicle back for a mere service A (basically an oil change). The price charge was $515 USD. I wrote an email to their Service Manager, Mrs C. Hach on January 22th. I haven’t received a response from her yet...... More
by R. Cuenca-Beaumier
Employees Worked With
Marco Cavazos
February 11, 2020
SERVICE GREAT SERVICE, EVERYTHING WAS VERY GOOD. SERVICE WAS AWESOME...WILL TELL MY FRIENDS ABOUT IT.. I WILL COME BACK AGAIN AND BRING OTHER CARS AND TRUCKS GREAT SERVICE, EVERYTHING WAS VERY GOOD. SERVICE WAS AWESOME...WILL TELL MY FRIENDS ABOUT IT.. I WILL COME BACK AGAIN AND BRING OTHER CARS AND TRUCKS More
by davidlopez247365
Employees Worked With
Juan Hernandez
February 10, 2020
We are very pleased with the customer service from this Mercedes dealership, Joe made our purchase a very pleasant experience. Nothing but a very positive memory. Mercedes dealership, Joe made our purchase a very pleasant experience. Nothing but a very positive memory. More
by Jesus & Sonia Hdz.
Employees Worked With
Sam Tijerina, Joe Trevino
February 02, 2020
My visit with dealership was great. They really took time to help find us the best rate available to us and when I went to get scratches buffed out of my wood center console everything went extremely smoothl to help find us the best rate available to us and when I went to get scratches buffed out of my wood center console everything went extremely smoothly. Joe Franco the salesman has great customer service as well Sam Villarreal from finance director. More
by emoralez08
Employees Worked With
Sam Villarreal, finance director, Joe Franco
