Mercedes-Benz of San Juan

Service A As usual the service was completed to my complete satisfaction. It is great for M-BSJ to have Priscilla Ramos back! Service is the reason I keep com As usual the service was completed to my complete satisfaction. It is great for M-BSJ to have Priscilla Ramos back! Service is the reason I keep coming back-and the fact that I am an M-B guy... More

Excellent Service Department Mercedes Benz of San Juan has the best Service Department, hands down. The service manager Robert Castro was amazing. He is knowledgeable, helpful & a Mercedes Benz of San Juan has the best Service Department, hands down. The service manager Robert Castro was amazing. He is knowledgeable, helpful & a great team leader. Mr. Castro was not only there to answer my question but made time to answer his employees questions & phone calls with a smile that told me he really loved his job. I really like how they kept me updated and in the loop. Thank you Service Department, I look forward to my next service visit. Denise More

Best Customer Service The help here and customer service was extraordinary. Everyone that helped me was very friendly especially Priscilla Ramos. She was very professional The help here and customer service was extraordinary. Everyone that helped me was very friendly especially Priscilla Ramos. She was very professional and extremely helpful and efficient. Very pleasant experience. Would definitely tell my friends and family to see her if they need to go to this dealership. More

Excellent Service I was extremely satisfied with the attention and quality of service given to me. The employee who assisted me was patient and efficient in helping me. I was extremely satisfied with the attention and quality of service given to me. The employee who assisted me was patient and efficient in helping me. I appreciate the detail to attention that was given to me for my scheduled service. More

Great Customer Service Great customer service from the moment I drove onto the lot for a service call. Everyone was very professional, both in appearance and in performance Great customer service from the moment I drove onto the lot for a service call. Everyone was very professional, both in appearance and in performance. More

OUTSTANDING SERVICE I needed to go out of town and I asked them to check everything for me before I take the road. They provided me with a loaner so I wouldn't be without I needed to go out of town and I asked them to check everything for me before I take the road. They provided me with a loaner so I wouldn't be without a car while they service mine. They finished the same day and told me I needed a new tire because mine had a nail on it, since I had bought insurance for my tires, they went ahead and changed it for a new one. I am very happy that I will be safe on the road because their technicians took their time in making sure my car is ready for my trip. More

Made me feel like a VIP This was the best experience purchasing a vehicle we've ever had. Our salesperson Joe Trevino made us feel like VIP's. He took the time to introduce u This was the best experience purchasing a vehicle we've ever had. Our salesperson Joe Trevino made us feel like VIP's. He took the time to introduce us to almost everybody in dealership. Plus, he explained everything about the car before and after we purchased it. I would definitely recommend anyone to Mercedes-Benz of San Juan and especially our salesperson... More

Awesome and beneficial customer service! This was the first experience I've gotten the most out of the car salesman at any dealership. Jaime Cantu was absolutely exceptional in that he helped This was the first experience I've gotten the most out of the car salesman at any dealership. Jaime Cantu was absolutely exceptional in that he helped guide us in a positive direction. He was very patient, very helpful, and very knowledgable as an employee of Mercedes-Benz of San Juan. My husband and I had a very pleasant experience in dealing with Jaime Cantu, and he continues to be of great help! I would highly recommend him to any folks that are looking to buy a new vehicle! He helps make the experience well worth it! Thank you Mercedes-Benz for the great experience in purchasing my new CLA! Continue to make customers feel like family! More

Excellent car buying experience! Jaime Cantu is the best salesman we've ever worked with. He located the car we wanted, worked through the details quickly without pressure and allowe Jaime Cantu is the best salesman we've ever worked with. He located the car we wanted, worked through the details quickly without pressure and allowed us to make our decision. I highly recommend Jaime and Mercedes-Benz of San Juan! More

Excellent Beto does an awesome job with our vehicles. Our family owns four vehicles and he always goes above and beyond the require service help always. Beto does an awesome job with our vehicles. Our family owns four vehicles and he always goes above and beyond the require service help always. More