Mercedes-Benz of San Juan

Head & Shoulders above the best Purchasing a new car can be a nerve racking experience. Not at M/B of San Juan. Like all of us, I work hard for the money I earn. So when I made th Purchasing a new car can be a nerve racking experience. Not at M/B of San Juan. Like all of us, I work hard for the money I earn. So when I made the decision to purchase from M/B of San Juan, I was treated with respect and tremendous enthusiasm. From Al Cavazos, to Ed Brown who both guided me through the my selection options, to Ryan Hayungs who completed my financing and paperwork with ease and professionalism and to Jordan Cantu who demonstrated and instructed me on the many features the car offered, this was by far the best car buying experience I have ever had. Thank you gentlemen. If anyone needs a lift, I am thrilled to drive. More

Recurring Service Problem I brought car in for service and had experienced the same problem 2 months earlier. Priscilla handled the matter in a very professional manner. The I brought car in for service and had experienced the same problem 2 months earlier. Priscilla handled the matter in a very professional manner. The service problems that had not been taken care of before were taken care of and Priscilla was very patient, caring, and understanding of the level of concern that I had concerning the recurring service problem. I was very pleased that she handled things very well and treated me with courtesy, respect, and professionalism. Thank You Priscilla--you made a difference!!! More

la mejor experiencia!! gracias a todo el equipo de mercedes benz san juan.. la mejor experiencia, en mercedes benz te sientes como en casa, una familia enorme y todos con un gracias a todo el equipo de mercedes benz san juan.. la mejor experiencia, en mercedes benz te sientes como en casa, una familia enorme y todos con una gran sonrisa siempre para dar... siempre a la disposición de sus clientes con el mejor trato... gracias!! More

Never Again! This dealership will treat you like royalty but once you sign and take the car off the lot all their promises are out the door too. Unless you are pur This dealership will treat you like royalty but once you sign and take the car off the lot all their promises are out the door too. Unless you are purchasing a $100,000 car from them, they will act like they are doing you a favor and ignore all your concerns. Never again! More

Great Experience I'd like to take this time to thank Brandon Dahlman for the excellent service he provided. He has a servant's heart and his willingness to help and ta I'd like to take this time to thank Brandon Dahlman for the excellent service he provided. He has a servant's heart and his willingness to help and take care of us was worth the purchase. He gave us a wonderful experience. Brandon selflessly provided customer service that every individual in his line of work should follow. I encourage anyone who is looking to purchase a car from Mercedes Benz of San Juan to look for Brandon Dahlman... you will not be disappointed. Thank you Brandon! More

Great dealership with super great people associated with this company. Sales and service experience brought us back to purchase a new ML 350 and we are very happy with this vehicle. Knowing Mark Salas as we this company. Sales and service experience brought us back to purchase a new ML 350 and we are very happy with this vehicle. Knowing Mark Salas as we do also brings us to this dealership for purchase of another Mercedes Benz. Mr. Cavazos is a super great leader and dealing with the public is a great attribute for everyone. In conclusion my wife Rosie and I, Don are super happy with this dealership and highly recommend this organization for purchasing or having service at Mercedes Benz of San Juan. Rating is 10 PLUS. Don & Rosie Reed More

Very friendly, enthusiastic, and efficient staff. Even though we were buying a pre-owned vehicle they made us feel like we were buying a brand new vehicle. Will definitely recommend your business! though we were buying a pre-owned vehicle they made us feel like we were buying a brand new vehicle. Will definitely recommend your business! More

Mercedes Benz of San Juan exceeded my expectations of customer service, they provided both my wife and I first class service throughout the sales process. I first went in with a misconception about the t customer service, they provided both my wife and I first class service throughout the sales process. I first went in with a misconception about the type of client Mercedes Benz would cater to, but I became ecstatic with the level of professionalism demonstrated and immediately felt the sincerity and honesty Brandon lived up to. Not only were we engaged in becoming part of the Mercedes Benz Family through Brandon's excellent customer service and sales but working with with an awesome team such as Lionel, Arturo, Mr Franco, and not forgetting that wonderful and extremely courteous lady that greeted us at the door with a smile and offering us the array of amenities they offer while you shop in PEACE. To add to our first time experience with Mercedes Benz while we were there, to our surprise we had the pleasure of meeting a great couple we had only seen on TV prior to visiting Mercedes Benz of San Juan, yes both Mr and Mrs Cavazos came up to us and made us feel at home. I truly enjoyed seeing some character traits that you rarely see at car dealerships now at days, first and foremost good ethics and awesome stewardship stood out amongst MB Family and of course listening to Mr Cavazos come out of his office singing in a loud voice with such joy was a once in a lifetime experience for us. May God Bless You and your wonderful team at Mercedes Benz of San Juan as you serve the surrounding communities in the Rio Grande Valley. More

Rolando was super friendly and very informative. He has a great demeanor and was extremely patient with us. He was a pleasure to work with and I would point friends his way. a great demeanor and was extremely patient with us. He was a pleasure to work with and I would point friends his way. More

Overall satisfaction of the buying experience was great. Brandon Dahlman was the salesmen and took care all of our needs. Found the car we wanted and Brandon worked hard to make the deal and new ownership p Brandon Dahlman was the salesmen and took care all of our needs. Found the car we wanted and Brandon worked hard to make the deal and new ownership possible. Thanks More