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Mercedes-Benz of Sarasota

Sarasota, FL

4.7
954 Reviews

4754 Clark Road

Sarasota, FL

34233

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Showing 954 reviews

August 13, 2023

The process was too lengthy. Mercedes of Annapolis (MD) have us a lunch voucher because the process took longer than they had anticipated when we purchased the car we traded in. More

by Lloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter was the salesman, Robert was the finance rep.
Aug 15, 2023 -

Mercedes-Benz of Sarasota responded

Hi Lloyd, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

August 12, 2023

Service was able to fix my car quickly while I waited. Steven A. Is a pro. A++ More

by JLiptak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appolloni
Aug 15, 2023 -

Mercedes-Benz of Sarasota responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 10, 2023

I really love my "A Class" being serviced at Mercedes Benz but, the service is too costly if something can be done about that it would be greatly appreciated, thanks. More

by pastorpony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 14, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2023

Everyone in the service department is cordial and the work was done on time. The repairs have corrected my issues and I am Happy that I now have air conditioning once again and my DEF system is working c More

by seaoater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 11, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 07, 2023

Quality has declined over the years and gotten very busy. No more personal one-on-one help that was offered that made the service desirable. Dealership has lot touch of excellence. More

by sohnir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Robinson
Aug 11, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. If you'd like, please contact our General Manager at (941) 275-1293. We'd appreciate the chance to make your experience a positive one.

August 07, 2023

I will not be going back. Been going for 3yrs. No more. No rentals available. I had keep calling for updates. My car sounds worse than when I dropped it off. It’s chaos out in More

by mynewyorkcloset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Too many
Aug 09, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

August 07, 2023

Service advisor Lisa G is excellent. GM Steven K is making progress with the stack-up of cars in the morning. Thanks. More

by The Big Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gillespie
Aug 09, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Kyle was wondering and made the buying process easy. The dealership went above and beyond to help me find the perfect car with the options I needed. So happy with my new car. More

by Mags
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle and James
Aug 08, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Peter Bolduc was excellent and the other sales associates very professional I enjoyed my experience hope to do more business in the future More

by joeleo.1976.88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 05, 2023 -

joeleo.1976.88 responded

Had a very good experience at Sarasota Mercedes With Peter Bolduc and other associates

Aug 08, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 05, 2023

Great service from a great team. Kyle Hunter was our salesman and when above and beyond to make our purchase a good experience. Thanks to the Sarasota team. More

by egrainjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hunter
Aug 08, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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