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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
4.7
1,058 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 1,058 reviews

January 14, 2026

Best experience buying a car in 40+ years Great service Great people Amazing value Honest negotiations More

by pjnygren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stathi Papanikolaou, Jared Young, Brandi Lawler
Report | Print
January 14, 2026

Neal is a great service advisor. He always listens well and provides first rate service. The atmosphere at the dealer is professional and friendly. Your Technician Chris went above a More

by boisvert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey , Brandi Lawler
Report | Print
January 14, 2026

The reason I will keep going there is due to Zoe my service advisor. If you're looking to purchase, I recommend Colin or Sydney. More

by terp97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
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January 13, 2026

The Service was quick & efficient and My Car was washed & vacuumed. It was vey Much appreciated More

by suekorobkin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall- a woman
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January 12, 2026

Staff is always friendly and attentive. Neal Hickey, my service advisor is always the ultimate professional and always helpful and efficient. More

by edonohue124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Report | Print
Jan 14, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Service met my expectations and was completed in a timely manner. Also appreciated car wash More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
Jan 02, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2025

Repairs not completed professionally and invoices have none existing parts and labor waiting to hear from the dealership More

by Dennis Efstathiou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 27, 2025 -

Mercedes-Benz of Scarborough responded

Dennis,  Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, and we take concerns like this very seriously. We would appreciate the opportunity to review your repair order in detail, specifically regarding the work performed and the invoice items you referenced. Our goal is always to ensure repairs are completed properly and that all charges are clearly explained and accurate. Please contact me directly so we can discuss your concerns further and work toward a resolution. We value your business and would like the opportunity to make this right. Sincerely,  Michael Street Service Director - Mercedes-Benz Scarborough

December 21, 2025

Neal is tremendous to work with. He is quick to respond and very helpful. Thank you More

by Mark.sturgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 22, 2025 -

Mercedes-Benz of Scarborough responded

Mark, thank you for your kind review; we are happy to pass along your comments to Neal here at Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2025

I was welcomed as I got out of my car. Had a great interaction with service personnel. Very good amenities. Service was done in the time they said it was be and car came back clean. Very p More

by jburrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was great to work with.
Report | Print
Dec 20, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2025

Total professional work . From the moment I drive into this dealership I have total confidence that what ever issue I have with vehicle will be taken care of by the staff More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Report | Print
Dec 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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