Mercedes-Benz of Scarborough

Excellent care, attention, service, and speed of delivery. Modern waiting areas with WiFi and beverages/snacks. Overall great experience. delivery. Modern waiting areas with WiFi and beverages/snacks. Overall great experience. More

Outstanding customer service and zero pressure! I recently stopped by to test drive a vehicle and was immediately impressed by how helpful the staff is. Even though the sales team was fully booked I recently stopped by to test drive a vehicle and was immediately impressed by how helpful the staff is. Even though the sales team was fully booked at that moment, an employee from a different department took the initiative to set me up with a test drive right away. Upon my return, I worked with Tasha and the sales manager. Both were fantastic—they listened to my needs, respected my time, and didn't push any typical high-pressure sales tactics. It was hands-down the easiest, most pleasant dealership experience I have ever had. More

Mercedes Benz Scarborough sent me a very clear video with a technicians comments. After fixing my CLS550 they drove it to my home and parked it on my auto court. Sweet Service! a technicians comments. After fixing my CLS550 they drove it to my home and parked it on my auto court. Sweet Service! More

I have been seviced. by this dealership for many as a summer resident, but this year was my first encounter with the newly renovated facility and personnel. My service wri by this dealership for many as a summer resident, but this year was my first encounter with the newly renovated facility and personnel. My service writer Emily Crocker was superb. I felt treated with a sincere personal concern and attention to detail that has been somewhat lacking in the past. More

Very happy with my experience. Easy scheduling for service, on time and efficient. Service representative was excellent to deal with and responsive to my needs. Easy scheduling for service, on time and efficient. Service representative was excellent to deal with and responsive to my needs. More

Smooth straightforward process from beginning to end. Very professional and knowledgeable staff that understood what we were look for. Very professional and knowledgeable staff that understood what we were look for. More

Very efficient & effective service professionals. Service coordinator was personable & helpful during the whole process. Provided a good review of everything that was done as well as checking many ma Service coordinator was personable & helpful during the whole process. Provided a good review of everything that was done as well as checking many major items not scheduled! More

Fantastic communication and excellent customer service. Emily is one of the best service advisors that I have worked with! Emily is one of the best service advisors that I have worked with! More

Quick and efficient B maintenance done on my GLA 250. Highly recommend for any maintenance required Highly recommend for any maintenance required More

I thought I wanted a silver GLE 350, but when I arrived at Mercedes-Benz in Scarborough and looked at the car, I quickly realized it wasn’t for me. Eric immediately stepped in, using his expertise to help at Mercedes-Benz in Scarborough and looked at the car, I quickly realized it wasn’t for me. Eric immediately stepped in, using his expertise to help me find the perfect GLE 450 so I could drive it home the same day. Car sales is tough—it takes grit, persistence, and kindness, all of which Eric has. His thoughtful, non-invasive follow-ups since December made him the person I knew to contact when ready. Throughout the year he has sent me cars that met my criteria, right off the deliver truck. This has been very helpful in the process! More