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Mercedes-Benz of Scarborough
Scarborough, ME
1,120 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,120 reviews
June 20, 2026
Very nice dealership, Eric was our salesman and we really enjoyed meeting and working with him. From test drive to delivery, he made the experience smooth and rewarding! enjoyed meeting and working with him. From test drive to delivery, he made the experience smooth and rewarding! More
by jgbcar
Employees Worked With
Eric Miller
June 17, 2026
No one answers the phone. I tried several to call to set up appointment. No answer, no response to message left. Finally went to the store!! Costs have increased. Guess we ha I tried several to call to set up appointment. No answer, no response to message left. Finally went to the store!! Costs have increased. Guess we have to pay for the new store front. Also communication during service is essentially non existent. They don’t call or text to let you know status or if they will miss the promised date. Hopefully the mechanics are still ok. It’s the only reason they got 3 stars. More
by Messenger174
Employees Worked With
Brandi Lawler
June 16, 2026
Superb customer service with timely repair availability. Scott the sprinter rep, is an expert and knows what to ask to get to the root of an issue. Especially like the service tech video used for final re Scott the sprinter rep, is an expert and knows what to ask to get to the root of an issue. Especially like the service tech video used for final repair approval...great use of technology. Satisfied as always! More
by mlsjar195556
Employees Worked With
Scott
June 14, 2026
Everyone was ever so helpful, and the drivers who brought my vehicle back were absolutely wonderful people. I praise everybody there at the dealership. my vehicle back were absolutely wonderful people. I praise everybody there at the dealership. More
by Marga coulp
Employees Worked With
Brandi Lawler
June 11, 2026
Went for the services. The job was done within the reasonable time. The customer service representative - Emily - was extremely helpful in explaining the issues and the sol The job was done within the reasonable time. The customer service representative - Emily - was extremely helpful in explaining the issues and the solutions! More
by mohammed
Employees Worked With
Emily
June 09, 2026
Zoe is a truly outstanding service advisor. I found it nice to get a $200 discount on B service. All work was done very professionally and on time. This dealership is far better than my home de I found it nice to get a $200 discount on B service. All work was done very professionally and on time. This dealership is far better than my home dealership in Jacksonville, FL (Fields). More
by dcmarble
Employees Worked With
Zoe
June 04, 2026
Very accommodating to work around my schedule in orderto schedule the vehicle service. Everyone in the department is accommodating, personable, prompt, and friendly. Everything that was needed was fully exp schedule the vehicle service. Everyone in the department is accommodating, personable, prompt, and friendly. Everything that was needed was fully explained, and they were more than amenable to my contacting them with any questions. More
by Johnmakrides13
Employees Worked With
Zoe Galant
June 03, 2026
Good service, courteous staff but office can’t manage to change person to contact - me,, Ilga Harrington, my husband Rodney died last summer and I have Tod the people at Mercedes that numerous times but the change person to contact - me,, Ilga Harrington, my husband Rodney died last summer and I have Tod the people at Mercedes that numerous times but they still address me as Rod More
by Winicov
Employees Worked With
Jared Young, Brandi Lawler
