Mercedes-Benz of Scarborough
Scarborough, ME
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The dealer's service department is outstanding. They are very efficient from the moment you walk through the door, provide details on the service to be performed, cost, and how long it will take. They are very efficient from the moment you walk through the door, provide details on the service to be performed, cost, and how long it will take. They go the extra mile when the service is complete to deliver a serviced car that has also been washed and vacuumed. The waiting area is very comfortable with beverages and a selection of snacks available. They represent very well the engineering excellence that is the trademark of Mercedes-Benz. More
Very efficient at receiving my vehicle, going over with me what needed to be done and getting me a loaner vehicle. Neal also made sure that I was comfortable in the loaner and made sure that i had no ques me what needed to be done and getting me a loaner vehicle. Neal also made sure that I was comfortable in the loaner and made sure that i had no questions about its operation. When I picked up my SUV in the late afternoon, the same courtesy was shown. I am a senior citizen and everyone made sure that I was safe. More
I have always had a great experience at MB of Scarborough. I have bought two cars through them and service them there as well. The service experience is unparalleled. We also have a Lexus and whi Scarborough. I have bought two cars through them and service them there as well. The service experience is unparalleled. We also have a Lexus and while they generally do a great job, they could learn a thing or two from MB. More
Service department: Zoe is so professional and kind. She addressed the issue and worked with the mechanics to keep me informed on what they were doing and an approximate time of when it would be done. She addressed the issue and worked with the mechanics to keep me informed on what they were doing and an approximate time of when it would be done. Exceptional service. Thanks! More
MB of Scarborough is where we bought our coach 4 months ago. We recently had a few warranty items taken care of by Scott Joys. However one item was the refrigerator which needed a new panel replacement c ago. We recently had a few warranty items taken care of by Scott Joys. However one item was the refrigerator which needed a new panel replacement cracked at delivery.It appears MB is still awaiting delivery of the proper panel from AS. More
Amazing people. For a large dealership they hold community values and relations with their customers in high regard. I am proud to say I am part of their community. For a large dealership they hold community values and relations with their customers in high regard. I am proud to say I am part of their community. More
Excellent service and great communication. Neal was great to deal with and stayed in constant contact with me. I would highly recommend them. Neal was great to deal with and stayed in constant contact with me. I would highly recommend them. More
Neal is a great service advisor. He always listens well and provides first rate service. The atmosphere at the dealer is professional and friendly. Your Technician Chris went above a He always listens well and provides first rate service. The atmosphere at the dealer is professional and friendly. Your Technician Chris went above and beyond to find and eliminate an annoying “ticking” sound in our new S Class. Employees like Neal and Chris are why we have been loyal Mercedes Benz customers for nearly 20 years. More











