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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
1,109 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 1,109 reviews

May 22, 2026

Overcharged for labor. Charged 700 for something that was supposed to be done when changing the tires. Having me pay for your mistake is rediculous. More

by allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua, Alvin
May 18, 2026

Very friendly and professional staff. My service advisor Josh made the drop off and pickup of my vehicle very smooth. I have an older Mercedes and was happy that Mercedes of Scarborough i More

by davidlynch339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bath
May 22, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we're happy to hear you had such a positive experience with Josh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2026

I brought the vehicle in for a Mercedes-Benz recall. I had to leave the vehicle for,service. I was offered a ride home by Uber and was told that the dealership "would take care of it." I assumed ( incor More

by billmackilligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 22, 2026 -

Mercedes-Benz of Scarborough responded

Thank you for bringing your Mercedes-Benz in for service and for your honest feedback. We apologize for any miscommunication regarding the Uber ride and loaner options. However, we are glad to hear that the work was completed efficiently and accurately. We appreciate your business and look forward to serving you again in the future. Safe travels! #customerfirst

May 07, 2026

The sales and finance staff could not have been more helpful and inviting. I walked out with my new car all within just under 2 hours! Couldn’t recommend this dealership more. More

by Chrispherring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Miller, Jared Young, Brandi Lawler
May 14, 2026 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Thanks again for the recommendation, and have an amazing day!

May 01, 2026

The service staff at Scarborough Mercedes was fantastic. They took my car back quickly upon arrival and completed the factory service timely, returning a newly washed vehicle to me swiftly! More

by ainokearunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
May 14, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

May 01, 2026

I have never been treated with such kindness and concern at any dealership ever! Extraordinary customer service! More

by ericgrimes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe in service
May 14, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

Spencer and his team were accommodating and excellent to work with. The vehicle was delivered perfectly. More

by mikesillon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney, Spencer, Erica
Apr 25, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2026

Great job done ahead of schedule, kept updated during the job. Easy to schedule online. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 24, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2026

I bought my Mercedes GLC300 last week from Stathi, who is my salesperson. Everything was very good, and he was very helpful and did a good job. I was very impressed when I first got there and test drive. More

by Jenna Olsen
Recommend Dealer
Yes
Employees Worked With
Stathi
Apr 22, 2026 -

Mercedes-Benz of Scarborough responded

Jenna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Everyone was excellent, informative and energetic! Spencer and Sydney were so interested in finding exactly what I wanted. More

by cdurance67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and Sydney
Apr 20, 2026 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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