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Mercedes-Benz of Scarborough
Scarborough, ME
1,153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,153 reviews
October 09, 2026
Outstanding service! All of the team members worked well together. My order for a new car was fulfilled in the time it was promised. I was kept up to date on the delivery All of the team members worked well together. My order for a new car was fulfilled in the time it was promised. I was kept up to date on the delivery. Once the vehicle arrived the level of service exceeded my expectations. Not only was the car prepped, but when there were challenges setting up the My Mercedes app, Tina was tenacious with solving the problems. I felt valued and cared for. Truly exceptional customer service from all I worked with, Tom, Spencer, Tina, Julie and Richie. I cannot say enough good things about this dealership. I highly recommend. More
by psmth1971
Employees Worked With
Tom M, Spencer Roe, Tina Pagano, Julie, Richie
October 08, 2026
My overall experience at Mercedes-Benz Scarborough Main I would give an 11 out of 10 both Spencer and Stathi have gone way above excellent service to work with me over the past 45 days. I highly recommend t would give an 11 out of 10 both Spencer and Stathi have gone way above excellent service to work with me over the past 45 days. I highly recommend them in the future to anyone that I possibly can and we will remain a loyal Mercedes-Benz customer based on this recent incredibly wonderful patient kind, and aggressive transaction. Thank you! More
by Lili.richmond
Employees Worked With
Spencer, stathi
October 06, 2026
Top of the line car dealership with facility being very modern and comfortable with plenty of amenities while waiting for service. Staff are very nice and accommodating with any service required. modern and comfortable with plenty of amenities while waiting for service. Staff are very nice and accommodating with any service required. More
by deschb
Employees Worked With
Jared Young, Brandi Lawler
October 02, 2026
Having an assigned Service Advisor is very helpful. Great communication with her and easy to schedule service in advance to fit my schedule. She can check my prior service records while we talk. I foun Great communication with her and easy to schedule service in advance to fit my schedule. She can check my prior service records while we talk. I found all of the staff very courteous and professional. More
by LorraineW
Employees Worked With
Ashley - service Advisor
September 24, 2026
Prime service is honest, reliable and trustworthy. The Sprinter Service Advisor Scott Joys takes time to fully explain all aspects of each service, pricing and how to best care for your Mercedes Spri The Sprinter Service Advisor Scott Joys takes time to fully explain all aspects of each service, pricing and how to best care for your Mercedes Sprinters. I couldn’t be happier with Prime Service. More
by Kelcor
Employees Worked With
Scott Joys
September 10, 2026
We took our RV(Airstream Atlas on a MB Sprinter chassis) to MB of Scarborough for an oil change. The service experience was excellent from start to finish with the exception of delivery of the RV. A membe to MB of Scarborough for an oil change. The service experience was excellent from start to finish with the exception of delivery of the RV. A member of the service dept had taken the vehicle for a short test drive before parking it out front for us to pick up. When we went inside, two drawers in the rear of the RV had popped out, likely due the taking sharp corners at an inappropriate speed. We have never had the drawers come out while driving. One drawer was broken. Our service rep, Scott, came out right away after we notified him of the situation. He took the damaged drawer and repaired it right away for us. Additionally, the vehicle was left in “Service mode”…it took a phone call once we were on our way, to figure out how to return it to normal driving mode. More
by Saildoc53
Employees Worked With
Scott Joy
