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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
1,029 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 1,029 reviews

November 05, 2025

Josh in service is so great. Everything went off without a hitch!! Makes servicing your car a pleasure. More

by kldarche
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
November 04, 2025

Had a great experience getting my 2 yr service done. Car was ready faster than expected and the waiting area was comfortable and had good wi-fi so I could get some work done while waiting. More

by dgiampaolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bath
October 29, 2025

Made appointment. I was expected. I was taken care of very well. Neal was very conscientious More

by acimino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Oct 30, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

Garrett was awesome he was t to pushy and took the time to listen to all my wants, highly recommend dealing with him! More

by Cmatteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Oct 30, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2025

Emily was AMAZING! Best experience I have EVER had with a Service Advisor - anywhere! Courteous, friendly and quick to respond, she made a huge warranty and repair iss More

by TrekGeek Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Oct 27, 2025 -

TrekGeek Dan responded

Cannot thank Emily enough for everything she did to make this experience a positive one. I had to have a major warranty issue taken care of which brought up some unexpected but needed repairs. She was great to explain everything to me and she truly cared about what was going on. She is a credit to the organization! Thanks so much Emily and Mercedes of Scarborough!

October 27, 2025

I love my dealership! Everyone is so nice and attentive! The work done was great! Rides like brand new!!!! More

by Jannieo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Oct 29, 2025 -

Mercedes-Benz of Scarborough responded

Hi Jannieo, thank you so much for your positive comments about Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2025

Polite,efficient and professional great great great great great great great great great great great More

by jerry.knouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe, Jared Young, Brandi Lawler
Oct 29, 2025 -

Mercedes-Benz of Scarborough responded

Hi Jerry, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 26, 2025

This part of your survey need to be deleted. I object to the time it takes to do this. More

by Rigpa02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
October 24, 2025

They were prompt, courteous and did an excellent job repairing the car. Once complete, they delivered the repaired car. This was greatly appreciated since we aren’t near the dealership. More

by Danderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh 5 Stars
Oct 27, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2025

I was able to make an appointment last week for this week. The service cost was given to me up front. I had an extra need that they were able to fix on the same day. The only drawback was they don’t hav More

by sarahlad
Recommend Dealer
Yes
Employees Worked With
Neil Hickey
Oct 23, 2025 -

Mercedes-Benz of Scarborough responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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