Mercedes-Benz of Scarborough

Prime service is honest, reliable and trustworthy. The Sprinter Service Advisor Scott Joys takes time to fully explain all aspects of each service, pricing and how to best care for your Mercedes Spri The Sprinter Service Advisor Scott Joys takes time to fully explain all aspects of each service, pricing and how to best care for your Mercedes Sprinters. I couldn’t be happier with Prime Service. More

Emily was very helpful, informative and knowledgeable. She stayed connected with Updates and let us know promptly when the car was finished. She stayed connected with Updates and let us know promptly when the car was finished. More

The service team got me in when I was broken down and out repaired quickly. repaired quickly. More

This dealership is very efficient. . friendly and reliable.. the space is immaculate the staff amazing . friendly and reliable.. the space is immaculate the staff amazing More

We took our RV(Airstream Atlas on a MB Sprinter chassis) to MB of Scarborough for an oil change. The service experience was excellent from start to finish with the exception of delivery of the RV. A membe to MB of Scarborough for an oil change. The service experience was excellent from start to finish with the exception of delivery of the RV. A member of the service dept had taken the vehicle for a short test drive before parking it out front for us to pick up. When we went inside, two drawers in the rear of the RV had popped out, likely due the taking sharp corners at an inappropriate speed. We have never had the drawers come out while driving. One drawer was broken. Our service rep, Scott, came out right away after we notified him of the situation. He took the damaged drawer and repaired it right away for us. Additionally, the vehicle was left in “Service mode”…it took a phone call once we were on our way, to figure out how to return it to normal driving mode. More

Had my car a wed night thru the next Tues for a normal service - no loners available . . Different reason why car was kept every day - wanted to come get my car and they said no it wasn’t running when I d service - no loners available . . Different reason why car was kept every day - wanted to come get my car and they said no it wasn’t running when I drove the car there with no problems then oops didn’t mean to say that - mixed up your car with another person - finally got my car back and had scratches on the hood and drivers side that weren’t there before! 🥹 More

Dealership especially clean and welcoming Personnel especially friendly Paperwork handles with efficiency and accuracy Pleasant experience especially friendly Paperwork handles with efficiency and accuracy Pleasant experience More

Special shout out to all those involved with the purchase, financing, and servicing of my vehicle over the last two months! Spencer, JT, Erica, Tina, Chris, Asley and all mechanics that worked on my purchase, financing, and servicing of my vehicle over the last two months! Spencer, JT, Erica, Tina, Chris, Asley and all mechanics that worked on my vehicle.I know it wasn't easy. Thank you all from the bottom of my heart! All of you were outstanding. Sincerely a pleasure working with all of you. It is the great people that make a great dealership. Mercedes Benz Scarborough is a great dealership. More

Just as good as you'd want it to be . On schedule very nice place to wait and chill everything to plan and off you go. No worries . On schedule very nice place to wait and chill everything to plan and off you go. No worries . More

We were treated incredibly. The staff was fantastic and knowledgeable. Unlike other dealerships, they listen to my wife and we’re very attentive to her. We will return and buy c The staff was fantastic and knowledgeable. Unlike other dealerships, they listen to my wife and we’re very attentive to her. We will return and buy cars here in the future. We will also travel 2 hours to service the car with them. More