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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
1,053 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 1,053 reviews

December 31, 2025

Service met my expectations and was completed in a timely manner. Also appreciated car wash More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jan 02, 2026 -

Mercedes-Benz of Scarborough responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2025

Repairs not completed professionally and invoices have none existing parts and labor waiting to hear from the dealership More

by Dennis Efstathiou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Dec 27, 2025 -

Mercedes-Benz of Scarborough responded

Dennis,  Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations, and we take concerns like this very seriously. We would appreciate the opportunity to review your repair order in detail, specifically regarding the work performed and the invoice items you referenced. Our goal is always to ensure repairs are completed properly and that all charges are clearly explained and accurate. Please contact me directly so we can discuss your concerns further and work toward a resolution. We value your business and would like the opportunity to make this right. Sincerely,  Michael Street Service Director - Mercedes-Benz Scarborough

December 21, 2025

Neal is tremendous to work with. He is quick to respond and very helpful. Thank you More

by Mark.sturgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Dec 22, 2025 -

Mercedes-Benz of Scarborough responded

Mark, thank you for your kind review; we are happy to pass along your comments to Neal here at Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2025

I was welcomed as I got out of my car. Had a great interaction with service personnel. Very good amenities. Service was done in the time they said it was be and car came back clean. Very p More

by jburrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was great to work with.
Dec 20, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2025

Total professional work . From the moment I drive into this dealership I have total confidence that what ever issue I have with vehicle will be taken care of by the staff More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Dec 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2025

Very difficult repair since it was electrical and VERY hard to trace. Vechile was picked up, reportedly fixed and within 350 miles same problem occurred . Dealership paid for this towing which was close t More

by Sanjuanskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys, service advisor was VERY GOOD to work with along with Zoe Gallant.
Dec 21, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we really appreciate your feedback! We can't wait to see you again, have a great day.

December 14, 2025

My visit went smoothly. I was informed of any issues and offered opportunities to fix any issues that my car needed addressed. More

by Tammygrant63
Recommend Dealer
Yes
Employees Worked With
Neil
Dec 19, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2025

Extremely beautiful dealership, very clean and neat. Employees are very friendly and courteous Nik in sales was great to deal with and Erica (financing) was amazing to deal with as well. More

by Upsetasf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik, Erica
Dec 11, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! We hope you have a great day!

December 06, 2025

My car was due for service, state inspection and I needed new tires. Josh informed me about a sale so I was able to take advantage of their sale on Michelin tires. Thanks Josh! Every staff member I encounte More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Brandi Lawler
Dec 08, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 02, 2025

Joshua my service rep was very nice and helpful! My car was returned to me washed and vacuumed after the service. More

by violette12398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Zoe
Dec 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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