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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
694 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 694 reviews

March 30, 2024

Fast, courteous service. Fresh pastries, keurig coffee, warm and comfortable waiting area. Friendly staff, clean car. More

by Benz owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey, Jared Young, Brandi Lawler
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Apr 04, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a fast and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 29, 2024

The people who work there are top notch, but they need a supporting cast. They suffer the plight of society today, to few workers. More

by Rpmme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Apr 04, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 28, 2024

Great service and solid initial communication. I would score 4.5/5 because they kept our vehicle longer than they had quoted and didn’t communicate clearly as to when it would actually be done. More

by Kseez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Apr 04, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback. We apologize for any inconvenience caused by the extended wait time and unclear communication regarding the completion of your vehicle's service. We appreciate your understanding and will strive to improve in these areas for a better customer experience in the future.

Helpful
March 28, 2024

What was initially an online inquiry lead to the very real purchase of my dream vehicle. The staff was very helpful. More

by tcattan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Weeks
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Apr 04, 2024 -

Mercedes-Benz of Scarborough responded

That's wonderful to hear! We're glad that your online inquiry led to the purchase of your dream vehicle at our dealership, and that you found our staff very helpful throughout the process. We appreciate your business and hope you enjoy your new vehicle!

Helpful
March 28, 2024

Mohammed is a true professional and met all of our needs last week when we had our vehicle in for annual service. More

by kgsilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Apr 04, 2024 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that you had a great experience and that Mohammed provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 26, 2024

Our salesperson was friendly, knowledgeable and helpful. She took plenty of time to go over my new car's features. More

by junebixby
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Pinkos
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Mar 28, 2024 -

Mercedes-Benz of Scarborough responded

That's wonderful to hear! We're glad your salesperson was friendly, knowledgeable, and helpful, and that she took the time to go over your new car's features in detail. Enjoy your new vehicle!

Helpful
March 25, 2024

Matt and Mike were fantastic guys the work with. They helped me get a complex transaction to the finish line. More

by Scalzoz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt and Mike
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Mar 29, 2024 -

Mercedes-Benz of Scarborough responded

That's great to hear! Matt and Mike are valued members of our team, and we're delighted that they provided you with fantastic assistance to complete your transaction smoothly. Enjoy your new vehicle!

Helpful
March 23, 2024

Mohammed consistently offers excellent service and advice. The offer of the use of a loaner car is greatly appreciated. More

by nedteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
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Mar 27, 2024 -

Mercedes-Benz of Scarborough responded

We're glad to hear that Mohammed consistently provides you with excellent service and advice, and we're happy that you appreciate the offer of a loaner car. Thank you for your feedback and for choosing us for your automotive needs!

Helpful
March 22, 2024

First time servicing my 450GLE in Scarborough. Even during construction my experience exceeded my expectations. The reps were friendly and attentive. The service was fast and my car was returned More

by Wbenson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dargie
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Mar 27, 2024 -

Mercedes-Benz of Scarborough responded

We're delighted to hear about your positive first-time service experience at Mercedes-Benz Scarborough! Despite the ongoing construction, we're glad that our representatives exceeded your expectations with their friendliness and attentiveness, fast service, and punctual delivery of your clean car. Thank you for choosing us for your service needs!

Helpful
March 20, 2024

Thorough and complete service dept. Always trustworthy. Purchased 3 vehicles here. The sales people are great with follow up. More

by marobe28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Jared Young, Brandi Lawler
Report | Print
Mar 21, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
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