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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.7
980 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 980 reviews

August 14, 2025

Modern, clean dealership. Always plenty of snacks and fresh coffee available. The waiting area is well set up so that I can get work done in an office environment while I wait More

by Karen Lockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Report | Print
August 12, 2025

I’ve been a customer for more than 20 years. Appreciate the excellent customer service. More

by Jshap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Brandi Lawler
Report | Print
Aug 13, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2025

As always, great service. Very professional and efficient. Very comfortable and clean waiting area. Excellent experience. More

by John Karonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys
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Aug 12, 2025 -

Mercedes-Benz of Scarborough responded

Hi John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2025

Yes it WAS A GOOD EXPERIENCE - I WOULD RECOMMEND - THE SURVEY IS HORRIBLE THOUGH. THIS 15 WORD REVIEW MINIMUM IS RIDICULOUS More

by JAJORDAN333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Did not work with either. Bob was my sales person - he was nice
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Aug 12, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for the recommendation! We appreciate your feedback and apologize for any inconvenience with the survey. We will take your comments into consideration to improve our processes in the future.

August 06, 2025

Quick and friendly professional service in a comfortable setting. Communication was excellent at every level. The professionalism of the Advisor and the Service technical people was superb. More

by smithba1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Aug 07, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2025

Friendly and knowledgeable sales person. Very good selection of vehicles. Good experience on sales day. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Mulry
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August 05, 2025

This appointment was not up the previous standards I’ve been used to after coming here for years. I’m very disappointed and likely won’t be back. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Scarborough responded

We are grateful for the opportunity to have been able to discuss your concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Michael Street Service Manager 207-510-2268 mstreet@group1auto.com

August 05, 2025

Great customer service, very responsive people. Helped me get my glasses returned that I had left in the Lyft ride home. More

by Weatherbiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Gallant
Report | Print
Aug 06, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 02, 2025

Professionally treated by Neal my service advisor. New and very comfortable and appointed waiting facilities. More

by Tcarabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Report | Print
Aug 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2025

Some friendly people that I encountered and a professional service that I received, thank you Mercedes Benz Scarborough, this is David Kung! More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jushua , Jared Young, Brandi Lawler
Report | Print
Aug 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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