
Mercedes-Benz of Scarborough
Scarborough, ME
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We had a great experience. Zoe was amazing helping me get the repairs a warranty process going in the right direction. I purchased from another dealership and needed a fairly Zoe was amazing helping me get the repairs a warranty process going in the right direction. I purchased from another dealership and needed a fairly expensive repair. she navigated the repair process and the other dealerships warranty process with kindness and professionalism. More
Overall great service. Only problem I was told there was a recall software update and it would take an extra hour. After 3 hours I was told they could only do half the upda Only problem I was told there was a recall software update and it would take an extra hour. After 3 hours I was told they could only do half the update because it would take an additional 4hours and they could not do that today. Another 2hours trip to the dealer and kill another day. More
Superb service from check-in to pick up. Everyone was dressed professionally and very polite. I especially liked the Thank You card and bottled water from the Service Manager Ben Irving. Everyone was dressed professionally and very polite. I especially liked the Thank You card and bottled water from the Service Manager Ben Irving. I give the team a 10!! A big Thank You!! More
Great service by the team at Mercedes Benz of Scarborough! “service B” is a fairly complex set of checks and exchanges - performed quickly and efficiently - glad we chose this team for our Sprint Scarborough! “service B” is a fairly complex set of checks and exchanges - performed quickly and efficiently - glad we chose this team for our Sprinter 3500 More
Great staff and very professional! Definitely would recommend others to shop here for your next new or used vehicle! Definitely would recommend others to shop here for your next new or used vehicle! More
Had a great buying experience here. Process was seamless, would highly recommend and would buy from here again. The sales guy was great as was the finance guy I dealt with Process was seamless, would highly recommend and would buy from here again. The sales guy was great as was the finance guy I dealt with More
The service was prompt and courteous. Emily did a great job explaining the service and updated me as the work was completed. I cannot say enough about her attention to detail and making s Emily did a great job explaining the service and updated me as the work was completed. I cannot say enough about her attention to detail and making sure that I was satisfied. The waiting area was comfortable and the coffee was great. More
Went in for a 50k service and the visit was seamless. They got me in on time, they had great amenities and only recommended issues that were absolutely necessary. It’s never cheap at the MB dealership They got me in on time, they had great amenities and only recommended issues that were absolutely necessary. It’s never cheap at the MB dealership, but the service is impeccable. More