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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.7
960 Reviews
Call Dealership (207) 358-6351
View Awards

137 US Route 1

Scarborough, ME

04074

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Showing 960 reviews

July 16, 2025

Everyone was friendly and helpful. Sydney was my salesperson. Very helpful even came in on her day off! More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney and Spencer, Jared Young, Brandi Lawler
Report | Print
Jul 17, 2025 -

Mercedes-Benz of Scarborough responded

Hello Karen, thank you for your kind review; we are happy to pass along your comments to Sydney here at Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

Always takes care of my vehicle. Always satisfied and the customer service is wonderful. Not only taking care of my vehicle but customer as well. I appreciate having a clean loaner v More

by Msnitasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Jul 17, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz Scarborough. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Neal is the best service advisor, not just at Mercedes but at any dealership I’ve dealt with in the past 35 years. More

by tdonahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Report | Print
Jul 14, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Until the next time we meet, take care!

July 12, 2025

Josh Bath is professional and represents the service department very well. I was fortunate to have him on deck the day I arrived. More

by Ray
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bath, Jared Young, Brandi Lawler
Report | Print
Jul 14, 2025 -

Mercedes-Benz of Scarborough responded

Hello Ray, we're happy to hear you had such a positive experience with Josh Bath! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

The service staff was superb. They handled all my issues easily and professionally. I’ll go get The. I highly recommend them. More

by Ozzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Report | Print
Jul 14, 2025 -

Mercedes-Benz of Scarborough responded

Ozzie, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Steve Temple was excellent and found my car with some very specific details that II wanted . More

by susaneuc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Temple and Erica in finance , Jared Young, Brandi Lawler
Report | Print
Jul 13, 2025 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2025

The staff are very friendly, helpful and thorough with the services needed on my Mercedes. More

by debkenney345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Jul 11, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2025

My service appointment was excellent. Emily handled my issues and clearly communicated what was needed for my vehicle. The part was not in stock so she booked me an appointment for next w More

by Dave O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Jul 13, 2025 -

Mercedes-Benz of Scarborough responded

Hi Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! We hope to see you soon!

July 10, 2025

Stathi was very helpful and patient in helping us find the perfect car. He took the time to assist with whatever we needed, and we never felt rushed. More

by Usaforparent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efstathios Papanikolaou
Report | Print
Jul 13, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! We hope to see you soon!

July 09, 2025

Poor communication, lost my key to my car, when asked about status of vehicle- messages rarely returned (if at all), stated they would drop my new key off in mailbox (did not happen). They did replace my More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Jul 11, 2025 -

Mercedes-Benz of Scarborough responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Street Service Manager mstreet@group1auto.com

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