Mercedes-Benz of Scarborough

The service on my RV was outstanding and customer relations provided by Scott was exceptional!!!! relations provided by Scott was exceptional!!!! More

On 4/22/25, I came in for a 9am appointment to address an extended warranty - low pressure fuel hose issue. I picked up my car at 5pm, and the only things done were a multi point inspection identifying a spr extended warranty - low pressure fuel hose issue. I picked up my car at 5pm, and the only things done were a multi point inspection identifying a spring control arm with excessive play, worn front tires and a fuel leak. I had to come back 4/24 and wait 3 hours to have the extended warranty work completed. On 5/10, I made an online appointment for 4pm on 5/16, to have 2 tires replaced. I indicated online that I would wait. When I arrived, I was told that the appointment couldn’t be honored because the service department closed at 5pm., in spite of having made the appointment indicating that I’d be waiting. I had to return 5/28, to have the tires installed. The online “deal” consisted of an instant $75 tire rebate and 10% off for making an afternoon appointment. When I picked up my vehicle, I was told that offers couldn’t be combined and did not receive the 10% discount off of the $778.04 invoice. Would you use your service department again? More

Everyone is so helpful. Matt, my salesperson was the best. He explained everything about my new car clearly and thoroughly. The "money man" who's name I forgot was kind and Matt, my salesperson was the best. He explained everything about my new car clearly and thoroughly. The "money man" who's name I forgot was kind and not pushy. Both of these men are a credit to the dealership. More

This was one of the best experiences I have had when getting a vehicle looked at! Was treated so good and I will return for sure very impressed! getting a vehicle looked at! Was treated so good and I will return for sure very impressed! More

I have used this dealership for service for years. They have always been timely, professional, courteous and excellent problem solvers. They have always been timely, professional, courteous and excellent problem solvers. More

Wonderful service very helpful would recommend absolutely for best help with whatever you need whole staff for best help with whatever you need whole staff More

No delay providing very thorough service and diagnostics of future service needs.great service advisor…Emily of future service needs.great service advisor…Emily More

Over the few years I have experienced nothing but top quality service. Now I have learned that I can look forward on using them for service. quality service. Now I have learned that I can look forward on using them for service. More

Beautiful remodel. Upbeat staff. The service dept interaction at the time of purchase was through and helpful. Upbeat staff. The service dept interaction at the time of purchase was through and helpful. More

Great service, efficient and personable staff. Never any problems making appointments and getting rides to and from dealership. Never any problems making appointments and getting rides to and from dealership. More