Mercedes-Benz of Scarborough
Scarborough, ME
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Service Advisor Nick Dargie always goes above and beyond to make every visit as pleasant as possible. Highly recommend Prime Mercedes and working with Nick. to make every visit as pleasant as possible. Highly recommend Prime Mercedes and working with Nick. More
Considerate and on time. Always polite and professional. Clear explanation of work and cleaning of vehicle. I’ve run out of words; but good coffee. Clear explanation of work and cleaning of vehicle. I’ve run out of words; but good coffee. More
Nice people, great service, great cars. We’re a family who’ve bought three vehicles at Prime Motors Scarborough, and we’ll keep coming back. who’ve bought three vehicles at Prime Motors Scarborough, and we’ll keep coming back. More
Couldn’t have had a better experience. Thomas Cook was very professional and accommodating. Made sure I was kept informed on what was going on with my car through the whole process. very professional and accommodating. Made sure I was kept informed on what was going on with my car through the whole process. More
Nate was professional and to the point but also very personal. He explained the procedure and also went over the loaner agreement. I felt very comfortable. personal. He explained the procedure and also went over the loaner agreement. I felt very comfortable. More
I was traveling and found I had a cracked rim/flat tire late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday late on a Friday. Service department was prompt and ordered a new rim to arrive the next day, and quickly administered excellent service on Saturday to have the rim installed and the car checked out with no prior service appointment. On top of that, everyone I encountered was efficient and friendly, and I even got a ride to downtown Portland so I could make the most of my time while my car was being serviced. I was very impressed and will be a repeat customer if I’m back in the area again. Thank you. More
Very friendly staff,took the time to make sure I understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place understood everything. Free coffee,soda and snacks makes you feel right at home. Love this place More
Great experience from call in, drop off, volunteered to do a recall, picked up a cleaner car than I left, ready early, and great customer service! do a recall, picked up a cleaner car than I left, ready early, and great customer service! More