Mercedes-Benz of Scarborough

Good service and explanation on a recall. Had a loaner so I could shop and even a cup of coffee and a pastry for good measure I could shop and even a cup of coffee and a pastry for good measure More

Bought previous Mercedes from Prime Mercedes. Always had good service. Employees pleasant to work with. Felt I received a good deal on the vehicle purchased and received a good price on my trade-in. good service. Employees pleasant to work with. Felt I received a good deal on the vehicle purchased and received a good price on my trade-in. More

This was a huge waste of my time. I received a notification that I needed to get my air bags replaced and then told the replacements were in and to come in to have the work done. I came in and le notification that I needed to get my air bags replaced and then told the replacements were in and to come in to have the work done. I came in and left my car and took their loner. I drove about 5 miles and received a call informing me that my parts were not in. I live an hour away from the dealer. When I asked how I was going to be compensated for the 2 hours I will never get back I was told "unfortunately there is nothing...." More

Dick meranowas awesome went above and beyond to locate my van rare to find today in commitment to Customers and is honest and deligent great experience van rare to find today in commitment to Customers and is honest and deligent great experience More

Mohamed Fakory in service you can trust. I would use him again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. This occurred when Mohammed not involved, it should be noted. He has regained some of our trust in Prime Benz. More

Tony made my experience AMAZING!!! I will be keeping my business there thanks to Tony. I loved how he didn't pressure me just listened 😊 business there thanks to Tony. I loved how he didn't pressure me just listened 😊 More

Excellent diagnosis and service...Good follow up on repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary More

I had a great experience shopping from prime motor. Dick M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I hi M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I highly recommend anyone who is need for a car and want a stress free experience to shop with prime motor and just ask for Dick, im sure he will be able to help you find a vehicle that works best for you! More

Excellent customer service, effective communication, a courteous staff, skilled technicians and the availability of a loaner made this a great experience. And extended hours for pickup are important for t courteous staff, skilled technicians and the availability of a loaner made this a great experience. And extended hours for pickup are important for those of us who work regular hours. More

While on vacation in Maine, we had service issues with the air suspension on our Airstream Interstate. Prime in Scarborough was wonderful to work with,managed to squeeze our unit in their busy schedule an the air suspension on our Airstream Interstate. Prime in Scarborough was wonderful to work with,managed to squeeze our unit in their busy schedule and even kept power to the fridge More