Back

Mercedes-Benz of Scarborough

Scarborough, ME

4.6
703 Reviews

137 US Route 1

Scarborough, ME

04074

Directions

By Type

Showing 703 reviews

June 07, 2019

RV maintenance and up keep Scott Joy's is the perfection of customer relations for the dealership Scott has gone above and beyond expectations thank you I would truly recom More

by KIConnolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Jun 07, 2019 -

Mercedes-Benz of Scarborough responded

We are honored to earn your recommendation! It means a lot to hear that Scott delivered five-star service. Thank you so much for choosing Prime Motor Cars!

June 06, 2019

Excellent service from my sales person Spencer Roe. Spencer’ did a great job in explaining how to use the car with all the features and he hooked up my iPhone to the car. He answered all my questions. More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Roe (excellent sales person) and Michael Ferrraro (financial manager)
Jun 06, 2019 -

Mercedes-Benz of Scarborough responded

Hi Helen - We are so glad that Spencer and our team earned your recommendation! It's especially great that he worked with you to make sure you understand all the features of your new vehicle. Congratulations and thank you for coming to Prime Motor Cars!

June 05, 2019

Excellent service Dick was great, everything went smooth and they delivered my vechile today and followed up with me to make sure everything was alright, which it was. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Mariano
Jun 06, 2019 -

Mercedes-Benz of Scarborough responded

We love reviews like this one, Patty! It's great to hear that your buying process went smoothly and that you're a satisfied customer. Hope to see you back at Prime Motor Cars for your first oil change!

May 31, 2019

Very impressed and happy with the dealership I have been looking for a vehicle for probably about a week found one at prime and from the very first call I was very impressed with the dealership w More

by RGOLD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I came in contact with a dealership was very pleasant and especially Bob my salesman and Mike Ferraro the The finance gentleman can’t say enough they did a very nice job
May 31, 2019 -

Mercedes-Benz of Scarborough responded

Thank you very much for your review of Prime Motor Cars! I'm so happy that you experienced excellent customer service from our team. We appreciate your business and your recommendation. Enjoy your new car!

May 29, 2019

Fantastic dealership I have bought 4 cars from this dealership and I have to say they are the best dealership around because they make the customer experience exceptional More

by Joe1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dragoni sales
May 30, 2019 -

Mercedes-Benz of Scarborough responded

Joe - For you to say that we're the best dealership around makes our day! We are thrilled that you always have a great time with us at Prime Motor Cars. It's especially wonderful that you can count on our team for professional care and on Tony for knowledgeable information. Thank you so much for your repeat business! We look forward to taking care of you next time.

May 21, 2019

Service after the recall was completed, I was told van was ready. I waited at the counter of 20 minutes to get my keys because guys was on the phone with so More

by Ecshelving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
May 21, 2019 -

Mercedes-Benz of Scarborough responded

I apologize for the delay in returning your keys. We expect all of our customers to receive five-star service and I'm sorry that we let you down. I will pass your review along to my team so we can address your concerns and ensure this does not occur in the future. Thank you, Brandi Lawler - Service Director - 207-510-2268

May 21, 2019

Excellence I found Prime on moving from VIrginia to Naine. The service department is outstanding. As my lease was ending, I engaged the sales department to acq More

by Captmcgrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Roe
May 21, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for this great feedback and review. We're thankful to have you as a Prime Motor Cars customer.

May 19, 2019

Great Dealer - Great Car Prime Motors MB is exceptional because of their staff. Tony Dragoni (Sales) and Bruce Wolf (Sales Manager) went out of their way to turn what was alr More

by MDTheriault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dragoni, Bruce Wolf
May 20, 2019 -

Mercedes-Benz of Scarborough responded

We truly value our customers and it's great to hear this came through to you! Thank you so much for posting about your buying experience with Tony and Bruce. We are delighted that you're enjoying your new vehicle. Looking forward to seeing you again at Prime Motor Cars!

May 17, 2019

Great Service Great service starts off with a great Service Advisor. I found Scott Joys to be knowledgeable and realistic in recommending service options for my veh More

by WinnView
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
May 17, 2019 -

Mercedes-Benz of Scarborough responded

We are honored to earn your recommendation! Thanks so much for trusting Prime Motor Cars with your business.

May 17, 2019

T Walsh - GS 63 AMG Excellent service - Nick was a thorough adviser. Follow up was good.. Response was timely and they did everything needed. Plus did a first class det More

by Terrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler, Nick D.
May 17, 2019 -

Mercedes-Benz of Scarborough responded

We couldn't ask for better feedback than this! Thank you so much for choosing Prime Motor Cars for all your auto service needs.

...
48
...