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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
703 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 703 reviews

March 27, 2019

Keep it simple, keep it local It was time for simple spring (out of storage) service. making the appointment was easy on the phone (online, however, it just went nowhere). service More

by caerbannog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 28, 2019 -

Mercedes-Benz of Scarborough responded

We really appreciate your feedback! It's great to hear that your service was completed quickly and that you drove home from Prime Motor Cars in a freshly washed car. Thanks so much for your support!We really appreciate your feedback! It's great to hear that your service was completed quickly and that you drove home from Prime Motor Cars in a freshly washed car. Thanks so much for your support!

March 26, 2019

Respectful and pleasant The salesman, Dick Mariano, was great. I hadn't bought a vehicle from a dealer in years and he ran me through the process, taught me all technical More

by E350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Mariano
Mar 27, 2019 -

Mercedes-Benz of Scarborough responded

We love to hear that Dick walked you through the car-buying process and explained all the features of your new vehicle so that you would be comfortable out on the road. More than anything we love that you drove home from Prime Motor Cars a happy customer. Thanks so much and safe driving!

March 26, 2019

Wow! A perfect experience! What great service! My service advisor and his team were so kind and professional and efficient. A perfect experience! Thank you so much for everythin More

by Cara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dargie, Dave, Joyce
Mar 26, 2019 -

Mercedes-Benz of Scarborough responded

Cara - We can't ask for better feedback than "A perfect experience!" Thank you so much for your many compliments. The team at Prime Motor Cars will be here to help for any of your future auto service needs.

March 26, 2019

Mercedes service So happy to always work with everyone at Prime Motor Cars. Very professional and courteous. Excellent work. Will refer to others. Thanks so very much More

by Merce*1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad
Mar 26, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for the fantastic review! We love that you enjoy working with the Prime Motor Cars team and can depend on them for professional service. We truly appreciate you recommending us to others. Have a wonderful week.

March 25, 2019

Brake squeak This was the second time for this repair Was told that this is a common problem and “not their problem” very disappointing experience Very expen More

by Corey b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott joy
Mar 27, 2019 -

Mercedes-Benz of Scarborough responded

Corey - I hate to see that you're disappointed. I'd like to look into your vehicle's repair history, perhaps there is something I can do to help. Would you consider giving me a call? Thank you, Brandi Lawler - Service Manager - 207-510-2268

March 25, 2019

Purchase of used C300 Tony and Bruce were both a pleasure to work with. Both were knowledgeable and down to earth. The overall experience was smooth and painless. I defin More

by Davidat32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Bruce
Mar 25, 2019 -

Mercedes-Benz of Scarborough responded

David - We appreciate you taking the time to review Prime Motor Cars and for your excellent recommendation! We love hearing kind words about our staff, and I'm delighted you enjoyed working with Tony and Bruce. See you next time!

March 22, 2019

Impeccable service at my convience My car went in for routine service and I have been enjoying a clean new loaner that was dropped off by the most charming and polite gentleman. Service More

by Dharsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2019 -

Mercedes-Benz of Scarborough responded

Dharsi - Thank you for trusting us with your vehicle! We are delighted that you can depend on the Prime Motor Cars team to get your car repaired in a timely manner and return it freshly cleaned. We appreciate your business and your kind review.

March 18, 2019

Excellent service They always treat me well, do things right, car came back Very clean. The price for tires is very competitive. I knew this service was going to be exp More

by DE GL 350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 18, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for trusting us with your business! It means a lot that you can depend on our Service Team to provide high-quality service and send you home in a freshly cleaned car. Have a wonderful week!

March 15, 2019

Smooth Experience with Prime Motors Cars Mercedes Purchased a new-to-me 2016 GMC Sierra 1500 All Terrian with low mileage from Prime Motors Cars Mercedes in Scarborough. Roger was great to work wit More

by snowba11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 15, 2019 -

Mercedes-Benz of Scarborough responded

We are delighted that Roger made it easy for you to get into your 2016 GMC Sierra! It's fantastic that you never felt pressured throughout the process. Thanks so much for the positive feedback, we hope you continue to love your new-to-you car.

March 06, 2019

20k regular service, inspection stick, adjustment of brakes The service was very good and thorough. Nick kept me informed with daily updates. The free loaner car was terrific. I also appreciated the estimate pr More

by Wwelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 06, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Prime Motor Cars for your auto repairs! We are overjoyed to hear that you received five star service and that you enjoyed the loaner vehicle. We appreciate you taking the time to leave us feedback and look forward to assisting you in the future.

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