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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
708 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 708 reviews

December 26, 2018

The best This dealership is great to work with. My salesperson, Tina, was fantastic. She takes the time to listen, not just push a product on you. More

by Hoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Pagano
Dec 26, 2018 -

Mercedes-Benz of Scarborough responded

We couldn't ask for better feedback! It's fantastic that Tina listened to your needs to find the best car for you. Thank you so much for reviewing Prime Motor Cars!

December 26, 2018

Service We were treated very professionally in the work was done right away. They were checking in on us to make sure you’re comfortable and keeping us up-t More

by Bevorlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 26, 2018 -

Mercedes-Benz of Scarborough responded

Hi Bevorlee - We strive to provide timely, professional service and are thrilled this was your experience. We're glad you were comfortable at Prime Motor Cars! Thank you for taking the time to leave us a review.

December 23, 2018

Service was top notch Nick was extremely knowledgeable and courteous. The work was completed timely and done very well. The use of the courtesy car was very helpful and mad More

by CosDip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 26, 2018 -

Mercedes-Benz of Scarborough responded

Thanks for taking the time to write us a great review. Knowledgeable, courteous and timely are all wonderful compliments. I'm glad you could take advantage of the courtesy car. Thank you for choosing Prime Motor Cars to service your vehicle!

December 21, 2018

Pricey but that’s Mercedes for you Paid $165 to have snow tires mounted and balanced (no alignment). That seems like a lot to me. But they were professional, timely and even vacuumed m More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 22, 2018 -

Mercedes-Benz of Scarborough responded

Thank you JD for the compliments of our team JD. We appreciate your business.

December 15, 2018

Prime Scott Joys and Brandi are by far the best people that I have ever dealt with there. Myself my wife and several friends own a Mercedes from Prime. Clas More

by Areacode203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Dec 17, 2018 -

Mercedes-Benz of Scarborough responded

Thank you for the fantastic review! We are honored that you, your wife, and friends have come to Prime Motor Cars for their Mercedes. We truly appreciate your business!

December 15, 2018

Prime Mercedes Recent services provided by Prime Mercedes have once again proved to be excellent. My service rep, Mohammed, was very responsive and understanding. F More

by Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed
Dec 17, 2018 -

Mercedes-Benz of Scarborough responded

Hi Denis - We are so happy that you have received consistently excellent service at Prime Motor Cars! It's wonderful that Mohammed was understanding and that you were able to get a rebate on your tires. Thank you very much!

December 14, 2018

Service Appointment Great service and sales department. Extremely accommodating and willing to listen. They always put the customer first. Whenever necessary they place More

by Jrichards1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Dec 14, 2018 -

Mercedes-Benz of Scarborough responded

Thank you for the five star review! We are always striving to provide accommodating service and are thrilled this has come through in your experience. We are grateful to have you as part of the Prime Motor Cars family! See you again soon!

December 14, 2018

Best buying experience!! I had a great experience buying a new glc from Bob Holzhacker at Prime Motors. He was patient, kind and professional. I highly recommend Prime Mercede More

by Muffin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker
Dec 14, 2018 -

Mercedes-Benz of Scarborough responded

Thank you for sharing your experience! We love to hear compliments of our wonderful team, it's so fantastic that Bob provided kind and patient service. Congratulations on your new Mercedes-Benz GLC-Class and safe driving!

December 13, 2018

Top notch service I took my car in for breaks and service found a repair that needed to be done while doing the general inspection. I’m so thankful they took the time More

by Countykate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad
Dec 13, 2018 -

Mercedes-Benz of Scarborough responded

Hi Kate - We aim to provide thorough service and are so happy that our team was able to find that additional needed repair during your general inspection. We are glad that you're safe out on the roads! Thank you so much for taking the time to write us a review.

December 13, 2018

Last minute We were at home and noticed our dashboard said one of our tires had low pressure. Well my husband went and added some air to it but he noticed a nail More

by Christine 528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 14, 2018 -

Mercedes-Benz of Scarborough responded

Hi Christine - We are thrilled that our Service Team was able to get you in quickly and replace your tire! We truly love to hear that you can count on us for friendly and accommodating service. Thank you so much for supporting Prime Motor Cars!

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