
Mercedes-Benz of Scarborough
Scarborough, ME
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Very good service overall and the loaner car was a huge help as a part ended up on back order. Service representatives all very knowledgeable and attentive. help as a part ended up on back order. Service representatives all very knowledgeable and attentive. More
Excellent experience from start to finish. Extremely comfortable atmosphere and very friendly staff. I will most definitely be returning and referring others to this dealership. I was impressed with e comfortable atmosphere and very friendly staff. I will most definitely be returning and referring others to this dealership. I was impressed with everyone we dealt with! More
Bought previous Mercedes from Prime Mercedes. Always had good service. Employees pleasant to work with. Felt I received a good deal on the vehicle purchased and received a good price on my trade-in. good service. Employees pleasant to work with. Felt I received a good deal on the vehicle purchased and received a good price on my trade-in. More
This was a huge waste of my time. I received a notification that I needed to get my air bags replaced and then told the replacements were in and to come in to have the work done. I came in and le notification that I needed to get my air bags replaced and then told the replacements were in and to come in to have the work done. I came in and left my car and took their loner. I drove about 5 miles and received a call informing me that my parts were not in. I live an hour away from the dealer. When I asked how I was going to be compensated for the 2 hours I will never get back I was told "unfortunately there is nothing...." More
Dick meranowas awesome went above and beyond to locate my van rare to find today in commitment to Customers and is honest and deligent great experience van rare to find today in commitment to Customers and is honest and deligent great experience More
Mohamed Fakory in service you can trust. I would use him again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. again. But, The reason that I can’t 100% recommend them is that they have tried to charge us for parts and service that were under warranty still. This occurred when Mohammed not involved, it should be noted. He has regained some of our trust in Prime Benz. More
Excellent diagnosis and service...Good follow up on repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary repairs and rapid delivery of the vehicle back to us. Understandable explanation of what repairs were necessary More
I had a great experience shopping from prime motor. Dick M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I hi M. Have been terrific from online emails exchange to in person interaction. Prime motor was also very upfront with the cost and fee for the car. I highly recommend anyone who is need for a car and want a stress free experience to shop with prime motor and just ask for Dick, im sure he will be able to help you find a vehicle that works best for you! More