Mercedes-Benz of Scarborough
Scarborough, ME
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Absolutely amazing. The best type of customer service one could ask for when bringing a vehicle in for service. I was able to loan a car to make it into work on time and The best type of customer service one could ask for when bringing a vehicle in for service. I was able to loan a car to make it into work on time and everything. Thank you all! More
New tire and steering wheel tilt stuck New tire needed no problem. ....big problem..our steering wheel would not change positions. ..Mohamad had the knowledge of fixing it without the need New tire needed no problem. ....big problem..our steering wheel would not change positions. ..Mohamad had the knowledge of fixing it without the need for a new motor...we really appreciate his servive More
CPO car purchase I was able to choose my sales rep on the dealer website so I could email her and set up an appt - that was key for me - no waste of my time waiting f I was able to choose my sales rep on the dealer website so I could email her and set up an appt - that was key for me - no waste of my time waiting for a sales person. Sandy was matter of fact and didn't play games with me. Of course, it took time to get the price worked out and the deal negotiated, but I left with what I wanted! More
Service appointment 10/2018 Very helpful staff. Loved the pickup and delivery service. They kept me informed all the way. Xxxxx Xxx xcc xxxxxx zzzzzzz mmm nnnnn bbbbb vvvvv Very helpful staff. Loved the pickup and delivery service. They kept me informed all the way. Xxxxx Xxx xcc xxxxxx zzzzzzz mmm nnnnn bbbbb vvvvv More
Very friendly, easy to talk too. Spencer is very helpful I like to dicker prices and have fun at the same time. I also appreciate getting a good deal. Spencer and Rob helped make this happen. I like to dicker prices and have fun at the same time. I also appreciate getting a good deal. Spencer and Rob helped make this happen. More
Always a great experience This dealership understands customer service! I went in for a service that was projected to take 5-6 hours so they were going to give me a loaner as I This dealership understands customer service! I went in for a service that was projected to take 5-6 hours so they were going to give me a loaner as I live almost 2 hours away, when I got there they realized my car only needed a smaller faster service so I didn't need the loaner but I did have my 17 month old with me :( they said it would be an hour and a half they got me out of there in an hour and they were sooo busy!! Nothing but great things to say and even though they were so busy the man I dealt with in service Mohammed(sp) was kind enough to explain to me the difference in services and answer all my questions and I never once felt rushed. All in all they continue to impress me More
Smart Car Experts I haven't seen an operation this busy that is so well organized. My guide through the entire process was Nicholas. He made the entire experience easy I haven't seen an operation this busy that is so well organized. My guide through the entire process was Nicholas. He made the entire experience easy to understand and was quite the gentleman. More
Impeccable service, relaxing experience. Very pleased with the my recent buying experience. Everyone went out of their way to be helpful and there was no pressure. Great follow up after the s Very pleased with the my recent buying experience. Everyone went out of their way to be helpful and there was no pressure. Great follow up after the sale. Classy place. More
Great management and service, Service is professionally and outstanding. Management runs a terrific dealership. Dan Doucette and service manager do a pleasure to work with when a p Service is professionally and outstanding. Management runs a terrific dealership. Dan Doucette and service manager do a pleasure to work with when a problem arrises. More
Very friendly and helpful. Service department was very friendly and helpful in replacing a damaged tire and rim. We were vacationing in Maine and they had us safely back on the Service department was very friendly and helpful in replacing a damaged tire and rim. We were vacationing in Maine and they had us safely back on the road in no time. More