Mercedes-Benz of Scarborough

My husband has always owned a Mercedes Benz. I've always enjoyed driving it. On Nov 15, We went in and spoke with our original Sales person, Rob Thibodeau. Since we purchased our last in 2005, we learned th enjoyed driving it. On Nov 15, We went in and spoke with our original Sales person, Rob Thibodeau. Since we purchased our last in 2005, we learned that Rob had been promoted to Manager. He led us to Kathy Pierson and told us that Kathy would take great care of us. She was fantastic. I felt fortunate to deal with someone so nice and genuine. We ordered an ML and was told that it wouldn't arrive until Dec 25. Kathy kept in touch with me via email and phone to let me know when it was going into production and when she thought we may see the vehicle. We took delivery of the ML Dec 18, today! She and Prime Mercedes Benz went above and beyond my expectations. I highly recommend anyone interested in purchasing a Mercedes to visit Prime and see Kathy Pierson for the ultimate sales experience. Thank you! More

I have been thinking about purchasing a Mercedes Benz for a few months now; but believed that a Mercedes was out of my price range. On a whim, I went to Prime Mercedes on Rt.1 in Scarborough to check out so a few months now; but believed that a Mercedes was out of my price range. On a whim, I went to Prime Mercedes on Rt.1 in Scarborough to check out some vehicles on the lot. I met with Kathy Pierson who took a tremendous amount of time to show me all of the used E class vehicles on the lot as well as some new vehicles set to arrive. Ultimately, we ran the numbers and Prime was able to meet my bottom line. The price we reached was very fair and they did everything they could to go the extra mile to secure my business. Because of the wonderful experience I had purchasing this car through Prime, I can absolutely recommend them to friends and family and will purchase another Mercedes for my wife in the future through Prime. Prime has truly earned my business and loyalty. More

I had the Dent Wizard remove some dents from my 05 Chevy SSR at the Prime Dealership in Scarborough and received an open house invite. I enjoyed the goodies and tour but did not purchased a vehicle, althoug SSR at the Prime Dealership in Scarborough and received an open house invite. I enjoyed the goodies and tour but did not purchased a vehicle, although I did look at a few. Recently I decided to trade in my SSR for a winter vehicle, one that would handle our six months of winter. On a cold rainy day in November I dropped by the lot just to look and before the doors of the my car had shut Kathy appeared with an umbrella and a warm greeting, that was it. I made the decision that before we left I would be buying a vehicle of some sort. We crunched numbers on a new ML, and C-Class with a tight budget in mind. Bob Thibodeau worked on getting a deal to happen and along with Kathy had me in a beatiful 06 R-Class the next day with the same bank I was working with to finance the deal. I love the car. Safe, sporty, beautiful interior, and needless to say ready to roll. I can say with all assurance that the rating given is the rating deserved. My next ride will be a Mercedes-Benz. More

I purchased a previously loved VW Passat Station Wagon from Sandra Tholl and throughly enjoyed my positive experience...can you say that about other automobile dealerships?...NO! Sandy listened to my nee from Sandra Tholl and throughly enjoyed my positive experience...can you say that about other automobile dealerships?...NO! Sandy listened to my needs and asked me appropriate questions to help me narrow down my search. She then found the perfect car for me. Bruce Wolf helped me find the best financing and sold me an extended service warranty that later paid off big time when I traveled to Florida and needed to have work done. I work in Florida each winter and Maine in the summer, I will return to Prime Motor Cars for my next purchase and have recommended Sandra many times to the Physicians and staff I work with. More

They had an excellent selection of certified used Mercedes cars. The sales manager worked hard to get me good financing on a used car. They touched up the paint on the car and had it in tip top shape Mercedes cars. The sales manager worked hard to get me good financing on a used car. They touched up the paint on the car and had it in tip top shape. they also explained and demoninstrated all of the features of the car at delivery and explained their service policy. More

I found Carl to be very attentive to my desired preferences in terms of the features and specifications I wanted. In fact, he immediately showed me the Mercedes I purchased. I didn't have to look preferences in terms of the features and specifications I wanted. In fact, he immediately showed me the Mercedes I purchased. I didn't have to look at another car. He was friendly, cordial and professional at all times. Price was not an issue becauseI felt it was very fair based on the condition and features on the car. The prep work was excellent. No mecanical work has been needed. I have and will continue to stop in to say Hi to Carl. I also have and will continue to give Carl's name as a reference to potential customers. I enjoyed my experience at Prime Motor Cars Bill Darling More

This is the third Mercedes I have purchased from Prime (Sandy Tholl) in less than two yes. As a fact, I purchased the first Mercedes sold by Prime on the first day of their grand opening. Sandy makes (Sandy Tholl) in less than two yes. As a fact, I purchased the first Mercedes sold by Prime on the first day of their grand opening. Sandy makes buying a Mercedes a pleasurable experience. And whenever I have to contact Sandy for follow up, she is alway prompt in responding to my needs. Prime and Sandy have earned my loyalty. Whenever I am in the market for a Mercedes, both my first and last call is to Prime. And I no longer call any other Mercedes dealer. I am a resident of Connecticut. More

This is the Second Mercedes I have purchased from Prime and a 3rd Vehicle purchase to take place soon. Everyone I have dealt with prior to and including this sale have been great. Robert the sales m and a 3rd Vehicle purchase to take place soon. Everyone I have dealt with prior to and including this sale have been great. Robert the sales manager always has a minute to chat and Kathy is a wonderful energetic person, whose number one priority is your enjoyment with your vehicle. I give the highest rating to everyone there, as I am not the easiest person to work with!! They Score 110% in true customer satisfaction, as well as everyone I have dealt with in the dealership. It was an is always pleasurable experience. Because of my experience I had a family member purchase a vehicle from a sister dealership. More

I purchased a cpo clk320 convertible from Prime via Kathy Pierson and the total experience was enjoyable. She did a great job both showing the car and following up during the process and enabling us to come Pierson and the total experience was enjoyable. She did a great job both showing the car and following up during the process and enabling us to come to terms for the deal that both sides were happy with. I'd recommend both her and the dealer and buy from them again. More

Very helpful sales associate who demonstrated various features of vehicles we were interested in and provided the opportunity to test drive different vehicles. The business manager was also very helpful features of vehicles we were interested in and provided the opportunity to test drive different vehicles. The business manager was also very helpful in finding a way for us to see the value of either purchasing or leasing the vehicle, which we eventually did do. Great experience! More