Mercedes-Benz of Scarborough

To recognize the outstanding sales and service assistance in the purchase of an upgraded model MB. Mr ter Weele (sales)went out of his way to provide answers to all my questions and subsequently followed up in the purchase of an upgraded model MB. Mr ter Weele (sales)went out of his way to provide answers to all my questions and subsequently followed up to ensure my complete satisfaction with the vehicle. Mr. Adams (service)likewise showed a keen and active interest in ensuring that I was completely satisfied by his attention to the timely and complete resolution of warranty item; his maintenance and repair knowledge coupled with professionalism is a credit to the dealership. More

Prime is a great dealership that offers friendly, reliable and timely service. The employees that I've dealt with have been professional and very helpful both in sales and service, always making me f reliable and timely service. The employees that I've dealt with have been professional and very helpful both in sales and service, always making me feel very comfortable. Beyond the staff, the dealership facility is incredible, the showroom and lounge are classy and comfortable while the service garage looks like it could be a clean-room. More

Robert and Ann both made buying our Mercedes a pleasurable experience. And whenever we have contact with them either on the phone or in person they are just as caring as the night we dealt with th pleasurable experience. And whenever we have contact with them either on the phone or in person they are just as caring as the night we dealt with them. That shows us that they didn't just want our business but our friendship as well. Two very high quality people in our opinion. More

Although we did not buy from Prime (Kathy), she was VERY helpful in guiding us to other reputable and reliable dealers for the make we are now pursuing. She followed up with a call to ensure we were satisf helpful in guiding us to other reputable and reliable dealers for the make we are now pursuing. She followed up with a call to ensure we were satisfied with the dealers she did recommend. Nice touch ! Nice person ! More

We recently purchased a pre-owned vehicle at Prime Motors. Our sales consultant, Ms. Kathy Pierson made our experience most pleasant. She did not use pressure tactics - rather listened to our need Motors. Our sales consultant, Ms. Kathy Pierson made our experience most pleasant. She did not use pressure tactics - rather listened to our needs. Once she found a vehicle she thought we would be interested in looking at she let us know immediately. Would we return to Prime Motors? You bet we would - especially if Kathy Pierson is still associated with the car dealership. We hope Mr. Rosenberg is informed about this review as we believe Ms.Pierson should be recognized for her friedliness, her caring attitude, and her utmost professionalism! We might add that other staff members we met were also most accommodating and friendly. Thanks for making our experience a great one! lee and Maurice Williams More

Carl was very attentive in the sales processed, and matched my needs perfectly. Elizabeth in service has been very accomodating and helpful. The level of attention throughout the sales and servi matched my needs perfectly. Elizabeth in service has been very accomodating and helpful. The level of attention throughout the sales and service to date has far surpassed my expectations and would reccomend them all day long. More

Buying a car never has been more professional, more pleasant or more economically satisfying, quite a different experience than customary. The salesman was informed, friendly, truly helpful and NOT try pleasant or more economically satisfying, quite a different experience than customary. The salesman was informed, friendly, truly helpful and NOT trying to pressure a sale. The sale closer also was quite professional, easy-going and easy to deal with. I bought the car for a good price within 15 minutes and have enjoyed superb post-sale support and follow-up. I could not recommend the dealership more highly. Moreover, before even visiting the dealer I checked their reputation with a couple of acquaintances and received the same A+ rating from them, so I don't think my experience is unusual. Good cars deserve good representation by the dealer and Mercedes certainly has a winner at Prime Motors. More

This dealer sent out a letter indicating that they were very interested in buying late model cars and that they would pay "full market value". They further stated that any car whether owned, leased or bein very interested in buying late model cars and that they would pay "full market value". They further stated that any car whether owned, leased or being paid for qualified. I visited the dealership because I had been thinking of doing something anyway. My car at the time was about a year and a half old, in pristine condition but for two tires that needed replacement and a cleaning. Their offer was for $25,000, a full $10,000 below Kelly Blue Book value! And I might add, that's almost exactly 50% depreciation on a 1.5 year old car. You could conclude that the legendary Mercedes resale value is a thing of the past, or that Ira is just another Massachusetts sheister coming to pick the pockets of the people of Maine. You can probably guess where I come down on that. More