Mercedes-Benz of Scottsdale

Craig Rusin is the guy to go to Craig was kind, knowledgeable, respectful and helped us find the perfect car. There was never any pressure and he listened to what I was looking for Craig was kind, knowledgeable, respectful and helped us find the perfect car. There was never any pressure and he listened to what I was looking for in a car. I recommend Craig to help you find the perfect car for you. Everyone here was kind and the customer service was amazing. More

Great service Reached out to numerous Mercedes Benz dealerships, this was by far best, fast response, worked around my situation and made it happen to get the vehic Reached out to numerous Mercedes Benz dealerships, this was by far best, fast response, worked around my situation and made it happen to get the vehicle shipped from another location to make transaction smoother-HIGHLY RECOMMEND! More

Tino is the best I recently worked with Tino and he was extremely respectful, helpful, and dedicated to an incredible customer service experience. I highly recommend w I recently worked with Tino and he was extremely respectful, helpful, and dedicated to an incredible customer service experience. I highly recommend working with him. More

Best Dealership on the West Coast- See STEVE WILLIAMS! I must have visited at least 30 dealerships and no one was able to offer the service that Steve Williams of Scottsdale was able to provide. He found t I must have visited at least 30 dealerships and no one was able to offer the service that Steve Williams of Scottsdale was able to provide. He found the exact car I was looking for and was able to pull it off a shipping boat and get it shipped to their dealership. The experience was amazing, he gave me a great deal and even put a bow on the car. I highly recommend this dealership and most of all Steve Williams! I could have been more ecstatic about driving my E-450 convertible out of that dealership. Also a big plus is their customer waiting area, they have drinks and snacks which is an awesome touch! More

Salespeople lie I was sold a prepaid maintenance agreement and was told I could cancel at any time prior to use. I requested cancellation a few weeks after my car pur I was sold a prepaid maintenance agreement and was told I could cancel at any time prior to use. I requested cancellation a few weeks after my car purchase, and before use of the maintenance agreement, and the dealership refused to cancel and honor their word. Mercedes Benz-USA would not step in to help because they said the dealership was independently owned and operated. The dealership lies just to make a few extra dollars, Stay especially far away from David Robinson...he is the worst, most insulting salesperson of the whole lot More

Great Experience!!! I purchased a GLC300 from Mercedes Benz of Scottsdale and worked with Steve Williams and it was such a pleasure! From the minute I walked in to the sh I purchased a GLC300 from Mercedes Benz of Scottsdale and worked with Steve Williams and it was such a pleasure! From the minute I walked in to the showroom to the moment I walked out I was taken care of. I would definitely recommend visiting this Dealership and working with the great staff they have!! More

Awesome Purchase Experience Working with Jonathan Musil at MB of Scottsdale has been a great experience. I never purchased a vehicle out of state sight unseen, specifically a use Working with Jonathan Musil at MB of Scottsdale has been a great experience. I never purchased a vehicle out of state sight unseen, specifically a used/certified vehicle and Jonathan went above and beyond to assure me of the condition of the car, the entire purchase process, and the delivery process. Even after I received the car and voiced a few concerns, not once did I get push back. Only amazing customer service to ensure my purchase was 100% perfect. I thank Jonathan and his team for the awesome experience and of course the awesome car! I will be returning for business in the future. =) More

Best Mercedes Store in Scottsdale I am writing this review, because I have been a customer of another Mercedes store north of this one for many years. Since the buyout of this store th I am writing this review, because I have been a customer of another Mercedes store north of this one for many years. Since the buyout of this store the service and prices have deteriorated . I walked into Mercedes of Scottsdale today for the first time and was greeted enthusiastically by Steven Williams who listened to my needs and escorted me to 2 vehicles which were perfect for me. After we test drove the vehicle we sat down and spoke about a price for the car and my trade. After that he brought in the sales manager Matt Piccillo who was very easy to work with; and did everything he could to make the deal happen. Needless to say I drove the new Benz out within an hour. I recommend this place very highly. From Management through sales and service this is your place! More

Purchase of GLC300 I went on line to explore the purchase of a Mercedes SUV and saw a vehicle that interested me, I began an on-line chat with a rep who directed me to S I went on line to explore the purchase of a Mercedes SUV and saw a vehicle that interested me, I began an on-line chat with a rep who directed me to Steven Williams the local salesman. Steve followed up immediately by phone and we set up an appointment for a test drive the next day that was convenient for me. I must add that this was Steve's day off, but still made it work my schedule. He met me and had the vehicle ready for me to view and test drive. We haggled a little over my trade in but I got what I thought was a very fair trade in price and purchased a GLC 300. I was in and out with the new vehicle in under 2 1/2 hours. Steve was very professional, knowledgeable, friendly throughout the process. He has called me several times over the past week to check in with me to be sure everything is good. Overall it was probably one of my best car purchasing experiences ever. I will also add that I live 10 minutes from another Mercedes dealer but chose MB of Scottsdale because of the response from Steve. I highly recommend Steve and MB of Scottsdale. More

Nice experience Nice experience, no pressure and sales person Anna Bechard was delightful to work with I would come back again and recommend Thank you for your h Nice experience, no pressure and sales person Anna Bechard was delightful to work with I would come back again and recommend Thank you for your help More