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Mercedes-Benz of Seattle

Seattle, WA

4.8
1,599 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,599 Reviews of Mercedes-Benz of Seattle

January 10, 2026

The promise to clean and vacuum the car was not kept. I wasn't briefed what went wrong and what they did on the car. More

by Yerzerep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaspreet Singh, Cristi Patrasco
January 10, 2026

Brennan was great! Everything went smoothly. Everyone at the dealership was friendly and made sure I was attended to. More

by GB40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan
January 10, 2026

Great service. Trevor in service is very attentive and keep me informed. Until next time. Thank you. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
January 09, 2026

I am very pleased with the service that I have received from your company. I am sure that we’ll have a great relationship that will last. I feel that we all have the same goals that will keep my vehicle in More

by rich.p.keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Bassett
Jan 09, 2026 -

Mercedes-Benz of Seattle responded

Thank you for sharing your positive feedback, Rich! We look forward to working with you again at Mercedes-Benz of Seattle. Thank You, Customer Experience Management customerexperience@swickard.com

January 04, 2026

Professional, polite and customer centric experience. Would highly recommend Seattle Mercedes Benz and intent on being a repeat customer. More

by pkrohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Neighbarger
Jan 06, 2026 -

Mercedes-Benz of Seattle responded

Thank you for your kind words! We truly appreciate your business and look forward to serving you again at Mercedes-Benz of Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

January 01, 2026

Sasha was polite, thorough and explained everything in great detail. You are lucky to have him on your team. More

by Judy Rosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Jan 05, 2026 -

Mercedes-Benz of Seattle responded

Judy, thank you for sharing your great review of Sasha! We are lucky to have him on our team, and we will be sure to pass along your kind words. See you next time at Mercedes-Benz of Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

Their service staff are professional, friendly, knowledgeable. Specifically Sheila who always directs me to the staff who can help me with my car issue(s) They give a video of their mechanic’s More

by jaminseattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila, Peppy, Bill
Jan 05, 2026 -

Mercedes-Benz of Seattle responded

Thank you for sharing your feedback of Sheila and Bill! We hope to welcome you back to Mercedes-Benz of Seattle down the road, Jamin. Thank You, Customer Experience Management customerexperience@swickard.com

December 29, 2025

Very thankful to Ata for helping us finding the right car that we needed, very kind and open person, listened to all of our needs. Overall our experience with Mercedes-Benz of Seattle was great. More

by yermak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ata Seyidov
Dec 29, 2025 -

Mercedes-Benz of Seattle responded

Yermak, we are lucky to have such a great team here at Mercedes-Benz of Seattle, and we can't wait to pass along your thanks to Ata. Enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

December 28, 2025

Purchased a new car from Seattle Mercedes Benz yesterday. Monica was terrific. She helped me through the process without a hiccup. It was a great experience. Ask for her if you should decide you’re in need o More

by mrundel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica
Dec 29, 2025 -

Mercedes-Benz of Seattle responded

Congrats on your new car! We're delighted to hear Monica made the process seamless. Thank you for choosing Mercedes-Benz of Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

Good service and facility. Communications from advisor could be better but he was very polite and the work got done. More

by tom.daddario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha in service
Dec 23, 2025 -

Mercedes-Benz of Seattle responded

Thank you for the insightful feedback, Tom! We’re glad our team was polite and efficient, and we will work on improving our communication details. We hope to welcome you back to Mercedes-Benz of Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

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