Mercedes-Benz of Seattle

Samnang was very helpful with going through the annual service and the service was quick service and the service was quick More

Jacob Whatmore is always looking to get us back on the road in a timely manner. Updates us as soon as any news is known about our repairs. road in a timely manner. Updates us as soon as any news is known about our repairs. More

Trevor was very helpful, kept me informed, and was knowledgeable about the car. I really appreciated his kindness and patience with me (an old lady.) knowledgeable about the car. I really appreciated his kindness and patience with me (an old lady.) More

Great service, great staff, great sales, great location. It is one of the better car stores in the state. It is one of the better car stores in the state. More

I had an excellent experience at the Mercedes service center, thanks to Sasha. He was professional, knowledgeable, and incredibly helpful throughout the entire process. Sasha took the time to clearly exp center, thanks to Sasha. He was professional, knowledgeable, and incredibly helpful throughout the entire process. Sasha took the time to clearly explain the service needs, kept me updated, and made everything smooth and stress-free. The level of customer care truly stood out, and it’s clear he takes pride in his work. I highly recommend this service center and specifically working with Sasha if you want outstanding service. More

Everyone I interacted with at the dealership was amazing! The Sales Manager took the time to talk to me about what I wanted and worked hard to make it work for me financially. High praise for the entire te The Sales Manager took the time to talk to me about what I wanted and worked hard to make it work for me financially. High praise for the entire team at Mercedes -Benz of Seattle! I would highly recommend them! More

The dealership did an excellent job in working to resolve problems with my 2024 AMG EQE. When a resolution failed, the dealership facilitated an exchange for a 2025 model. Kelsey Fidler, our sales representa problems with my 2024 AMG EQE. When a resolution failed, the dealership facilitated an exchange for a 2025 model. Kelsey Fidler, our sales representative, worked a miracle in finding the exact car we had in a 2025 model; something others seemed not able to do. Kelsey worked diligently to make sure the exchange of vehicles went smoothly and in the manner we wanted. She heard our needs and fulfilled our desires. She made sure the transfer went smoothly, set up the car's controls, multimedia, and systems, and made sure everything was perfect when we received the car. Kelsy is fantastic and we highly recommend working with her. Definitely a 5 star rating! Mention should also be made of Keith, the service manager, and Julie our service representative, who worked very hard to manage the repairs to our initial vehicle and to support us as we went through this process. I would highly recommend this Dealership. More

The service department is excellent. Great communications and loaner car provided. The sales department is really awful. No follow up, did not keep our appointment, demo drive was full Great communications and loaner car provided. The sales department is really awful. No follow up, did not keep our appointment, demo drive was full of flaws. More

Bill always takes good care of my car needs. The service is always at the quoted price and delivered on time The service is always at the quoted price and delivered on time More

Sergio and the team were professional- as all guys in sales should be. I've been to other dealers and they just had the best professionalism and attention to what I wanted They found what I wanted and sales should be. I've been to other dealers and they just had the best professionalism and attention to what I wanted They found what I wanted and delivered. More