Mercedes-Benz of Seattle
Seattle, WA
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1,629 Reviews of Mercedes-Benz of Seattle
If you are looking to be surprised and delighted, This Mercedes dealership is the right place to obtain service for your vehicle. In particular, Trevor our service representative was outstanding with a co Mercedes dealership is the right place to obtain service for your vehicle. In particular, Trevor our service representative was outstanding with a comprehensive review of the required work, time line, a call back with an update and transportation home and back again. We have owned this car for 5 years and have always used this dealership for service. More
Always a pleasure working with the service advisors at Mercedes Benz of Seattle. Trevor is my go to advisor and consistently provides outstanding customer service. He is knowledgeable, professional, and a Mercedes Benz of Seattle. Trevor is my go to advisor and consistently provides outstanding customer service. He is knowledgeable, professional, and always gives honest and straightforward recommendations. I never feel pressured, just informed and taken care of. He communicates clearly, keeps me updated throughout the process, and makes the entire experience smooth and stress free. During my last visit, I also worked with Cameron and Brennan when picking up my vehicle. They were both friendly, helpful, and made sure everything was handled efficiently. The team works well together and truly cares about their customers. That level of service is the reason I keep coming back. More
Madeline at MB Seattle helped me with my new car E450 transaction. She was very kind and helpful. She was patient with me and spent a lot of time orienting me to the features and operation of the car. transaction. She was very kind and helpful. She was patient with me and spent a lot of time orienting me to the features and operation of the car. In addition, her guidance in getting me through the application was excellent. More
Always a great experience with my service Rep Bill Bellecourt. On schedule and budget every time. So happy to be a Mercedes owner with access to service at Mercedes of Seattle. Bellecourt. On schedule and budget every time. So happy to be a Mercedes owner with access to service at Mercedes of Seattle. More
My service manager is great, and always gives me sound advice and quality service.this time I was also struck by the great personalities and cordial attention from the young assistants who give you a hand advice and quality service.this time I was also struck by the great personalities and cordial attention from the young assistants who give you a hand when you come in and when you leave. They demonstrated intelligence and courtesy, along with a really friendly and cheerful manner. The drivers who take you back and forth from your service have always been simply outstanding, but the assistants up front are demonstrating a similar effort for quality of customer service. Thanks, Bill! My experience was great! More
Great dealership. Everything completed as promised and on time. Service tech very professional. Requested a loaner and received. Everything completed as promised and on time. Service tech very professional. Requested a loaner and received. More
Every part of my experience has been exceptional! I started online, received a response and invite to come in immediately, then was given white glove service the entire time. I had a tight schedule a I started online, received a response and invite to come in immediately, then was given white glove service the entire time. I had a tight schedule and Heidi helped facilitate my needs. Dexter was kind, patient and extremely knowledgeable! There was no rush nor pressure to help me! The follow up has been immediate and gracious as well! Wonderful overall experience! And I have a gorgeous new car! More
Our Service Advisor, Arby, was very pleasant, courteous, and accommodating. Our van was low on fuel, and he even had the service department add some fuel to ensure we made it comfortably to a source of die and accommodating. Our van was low on fuel, and he even had the service department add some fuel to ensure we made it comfortably to a source of diesel. More





