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Mercedes-Benz of Seattle

Seattle, WA

4.8
1,616 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,616 Reviews of Mercedes-Benz of Seattle

January 31, 2026

Service advisor Brennan Bassett was timely, professional, and creative with high attention to detail. Highly favorable experience. More

by AMG GLB35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Bassett
January 31, 2026

Trevor Neal was the best from the moment I walked in the door to picking up my vehicle. He was very friendly and made you feel like he was a friend that would take good care of you ! He kept me informed d More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treavor and Rose
January 28, 2026

Customer oriented True Professional, Good Waiting Lounge, Fast check in and Easy check out. Good all around for customer convenience. Discount offered. More

by young.namkoong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samnang Rann
January 28, 2026

Julie in service department is excellent, very accommodating Give her a raise! And a bonus! More

by Okjellybean62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chung
January 28, 2026

Maddeline Law and Natasha Fears are great! Nice experience ever! Will definitely share the pleasant experience with friends and familes More

by cct1682002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddeline Law
January 27, 2026

Amazing and professional experience. The staff was very friendly and welcoming during my service and accommodating. More

by Derryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samnang Rann, Maddeline Law
January 21, 2026

Samnang was very helpful with going through the annual service and the service was quick More

by Customer
Recommend Dealer
Yes
Employees Worked With
Samnang
Jan 21, 2026 -

Mercedes-Benz of Seattle responded

We appreciate you leaving Samnang and Mercedes-Benz of Seattle with your positive feedback! Thank You, Customer Experience Management customerexperience@swickard.com

January 21, 2026

Jacob Whatmore is always looking to get us back on the road in a timely manner. Updates us as soon as any news is known about our repairs. More

by brad.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Whatmore
Jan 21, 2026 -

Mercedes-Benz of Seattle responded

Brad, we are so glad you feel confident in Jacob’s care! Thank you for choosing Mercedes-Benz of Seattle and for sharing your experience. We wish you safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

January 21, 2026

Trevor was very helpful, kept me informed, and was knowledgeable about the car. I really appreciated his kindness and patience with me (an old lady.) More

by Lindalillevik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Neal
Jan 21, 2026 -

Mercedes-Benz of Seattle responded

We are so glad Trevor was helpful, kind, and patient during your visit to Mercedes-Benz of Seattle. Thank you for your feedback, from all of us! Thank You, Customer Experience Management customerexperience@swickard.com

January 21, 2026

Great service, great staff, great sales, great location. It is one of the better car stores in the state. More

by si4d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Jan 21, 2026 -

Mercedes-Benz of Seattle responded

Thank you so much for the fantastic review! We’re proud to be among the best in the state. We look forward to seeing you again at Mercedes-Benz of Seattle! Thank You, Customer Experience Management customerexperience@swickard.com

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