Mercedes-Benz of Seattle

All of the staff were great from start to finish. Sasha was especially helpful and facilitated everything in a timely manner. Sasha was especially helpful and facilitated everything in a timely manner. More

This dealership has provided us with excellent, friendly and efficient service for 10 years and this recent experience was no different. Thank you! and efficient service for 10 years and this recent experience was no different. Thank you! More

Al is great customer service representative, he is transparent and keeps you informed along process. transparent and keeps you informed along process. More

Great customer service! Smooth transition, staff members were timely and professional. My sales person Maleah was excellent and very knowledgeable. It was an easy process. Smooth transition, staff members were timely and professional. My sales person Maleah was excellent and very knowledgeable. It was an easy process. More

I can’t say enough about the service I got from Rob Fuchs when buying my Mercedes, he answered all my questions and concerns, only wish I could give him a 10 instead of a 5, You have a great asset, keep him when buying my Mercedes, he answered all my questions and concerns, only wish I could give him a 10 instead of a 5, You have a great asset, keep him around, Norm Matzke More

The service writer, Al, was very excellent with every step of the service. So pleased with help we were given! step of the service. So pleased with help we were given! More

The dealership has a very efficient appointment making and intake process. The service advisor provides clear communication and expectations for the service. and intake process. The service advisor provides clear communication and expectations for the service. More

We have now purchased 3 vehicles from MB Seattle - 2 leases, one straight purchase, 1 new and 2 CPO very low miles. Each purchase was different but the consistent theme was great service and attention t leases, one straight purchase, 1 new and 2 CPO very low miles. Each purchase was different but the consistent theme was great service and attention to detail. Our last purchase we came in to test drive a CPO C300 but saw a new AMG C35 sitting next to it ready to go. Rob Fuchs got the keys to both so we could drive them back to back and compare. He took time to go over everything, and when I came back for the AMG he had me driving off in a fairly short time. He's gone out of his way to offer guidance on profile setup and features, and we are thrilled with our awesome new car. Thank you Rob and MB Seattle!! More

Transparency was very good. Staff was friendly and knowledgeable. Work was done on time and problems were addressed completely fixed. Staff was friendly and knowledgeable. Work was done on time and problems were addressed completely fixed. More

I received excellent service from Said. He was thorough in explaining all the documents for purchasing the GLE 350. Said was also competent in demonstrating the many features in the SUV. He was thorough in explaining all the documents for purchasing the GLE 350. Said was also competent in demonstrating the many features in the SUV. I drove away with confidence in knowing how to operate the new vehicle and satisfied that further assistance was just a text/call away. More