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Mercedes-Benz of Seattle
Seattle, WA
1,579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,579 Reviews of Mercedes-Benz of Seattle
December 03, 2025
I had a wonderful experience with Sasha who was my service advisor at Mercedes-Seattle during my second annual service. He was warm, approachable, and made the whole process feel much easier than it t service advisor at Mercedes-Seattle during my second annual service. He was warm, approachable, and made the whole process feel much easier than it typically does. Sasha explained everything my car needed in a clear and straightforward way, and I really appreciated that he pointed out a couple of current offers I wasn't aware of that helped things go more smoothly. He kept me updated the entire time without me having to check in, and it was obvious that he truly cares about providing great service. I also loved that I received a tech video during the service that walked me through what was being done on the car. It made everything feel transparent and gave me a lot of confidence in the work. It’s not often you meet someone who combines solid expertise with such genuine kindness. Sasha made my annual service feel completely seamless and surprisingly positive. It’s clear he truly cares about the customers he’s helping, and that made all the difference. More
by Riteeka Ratnakar
Employees Worked With
Sasha
November 29, 2025
Excellence in Customer Service; friendly, helpful, responsive, respectful and diligent in their communication to connect the customer with the appropriate advisor to capture the issues and make an app responsive, respectful and diligent in their communication to connect the customer with the appropriate advisor to capture the issues and make an appointment and plan to resolve the issues. Bill Bellacourt and the service advisor team is extremely knowledgeable, helpful and works hard to assist the customer in resolving the issues with their vehicle. Awesome work! high confidence that my vehicle’s issues will be corrected and returned to the highest levels of safety and reliability. More
by J_B
Employees Worked With
Arby, Julie, Nick, Ryan, Jason, Trevor, Anetha, Oxana
November 29, 2025
Ethan and Adam were friendly and helpful. Felt no pressure from Ethan (sales) and he worked with me to find a car that met my needs. Adam handled the financial closing and he explained al Felt no pressure from Ethan (sales) and he worked with me to find a car that met my needs. Adam handled the financial closing and he explained all the forms in an easy to understand manner. More
by Tgould
Employees Worked With
Ethan Ndichu and Adam Gallardo
November 25, 2025
The service department is amazing, and the technicians are knowledgeable. They found the issue with my car and resolved it same day. Thank you to the entire team! are knowledgeable. They found the issue with my car and resolved it same day. Thank you to the entire team! More
by Car
Employees Worked With
Julie Estes
November 19, 2025
Sasa(Sasha) at Mercedes-Benz of Seattle was amazing. Super friendly, clear, and kept us updated the whole time. He made the entire service experience easy and stress-free. Highly recommend asking for Sa Super friendly, clear, and kept us updated the whole time. He made the entire service experience easy and stress-free. Highly recommend asking for Sasa! More
by svjetlanabilic
Employees Worked With
Sasa (service dept.)
November 13, 2025
Check in by drive in very efficient Immediate Attention given Shuttle service very helpful and efficient Technician Sasha was the ultimate help to me. I could not have had a better Advisor! given Shuttle service very helpful and efficient Technician Sasha was the ultimate help to me. I could not have had a better Advisor! More
by Janfritzfue
Employees Worked With
Sasha Losic, Service Advisor, Blake Baker, Technician
