Mercedes-Benz of Seattle

Timely Service I come by ferry, and as a result I arrived about 30 minutes early, but they took me right away. As a result, I got out of there earlier than I antici I come by ferry, and as a result I arrived about 30 minutes early, but they took me right away. As a result, I got out of there earlier than I anticipated. I realize that this is not a "budget option" in terms of the pricing, but they treat a customer like a customer, not like a nuisance and the waiting area is clean and comfortable (with free wi-fi), all of which I appreciate. More

4 year service Was finished before we expected car back, even though we had extra work done. It was a little pricey, but definitely reasonable, considering that we w Was finished before we expected car back, even though we had extra work done. It was a little pricey, but definitely reasonable, considering that we were at mercedes dealership. More

Purchase experiance I highly recommend buying your next Mercedes here. Our experience was very low stress and not your typical car buying experience. Everything was very I highly recommend buying your next Mercedes here. Our experience was very low stress and not your typical car buying experience. Everything was very straight forward and very upfront. I felt we got a very fare price on the Mercedes we purchased and also our trade. Our sales man was very pleasant and well trained on the Mercedes products too. Over all this was one of the best buying experiences I have had. Thanks! More

Very knowledgeable, professional and accommodating! I had an issue with the transmission in my car. The service team at Seattle Mercedes-Benz got my issue resolved to my satisfaction and kept me inform I had an issue with the transmission in my car. The service team at Seattle Mercedes-Benz got my issue resolved to my satisfaction and kept me informed of their progress every step through the process which included getting the company involved. More

Superior Brand and Expert Staff I was welcomed with utmost professionalism. The fleet manager named Keith went out of his way to make the sale smooth and painless. There were a few e I was welcomed with utmost professionalism. The fleet manager named Keith went out of his way to make the sale smooth and painless. There were a few extras that were taken care of quickly to make the sale hapoen. I expect the best and received it at Mercedes Benz of Seattle. More

No car wash? I have multiple different vehicles and every time I bring one of those vehicles, the service department washes and vacuums my car. Does Mercedes Seatt I have multiple different vehicles and every time I bring one of those vehicles, the service department washes and vacuums my car. Does Mercedes Seattle not do that? It’s dissapointing More

Best service Liz is my service advisor. Not only she is friendly and honest, but my service was taken care of quickly. She also recommended a very good body shop c Liz is my service advisor. Not only she is friendly and honest, but my service was taken care of quickly. She also recommended a very good body shop cause my car got damaged even though the dealership doesnt have a body shop there. More

great and would consider buying another car the staff was really friendly and really knew there stuff i would highly recommend them when telling my friends about them who are considering about b the staff was really friendly and really knew there stuff i would highly recommend them when telling my friends about them who are considering about buying a new car i ended up choosing them instead of the dealership in tacoma because they were by far better and was worth the extra drive More

Usually great service, but this time I set up an appointment 1 month in advance. After I brought my car in, it ended up staying 3 days for some minor repair work and a routine service. I set up an appointment 1 month in advance. After I brought my car in, it ended up staying 3 days for some minor repair work and a routine service. They had the parts, so they weren't waiting for them, they just seemed really busy and I guess I was at the end of the line despite the set appointment. I was notified that it was ready for pick up, however when I went to get it, I had to wait 45 mins. for them to bring it out. If I'm told it is ready, then I expect it to be ready to go. I also had to call Bill each day to find out about it's status. Service means just that. They should be notifying me, not the other way around. I've also had loaner cars in three other cities when I've taken my mercedes in for service, but not at this dealer. I was told it was because I didn't buy it there, but that must be particular to this dealer as I didn't get this response at the other dealers. More

E class Bought an e class on July 5th. Mr. Friday is very knowledgeable and courteous. The service I received was great. The experience was comfortable. Very Bought an e class on July 5th. Mr. Friday is very knowledgeable and courteous. The service I received was great. The experience was comfortable. Very satisfied. More