Mercedes-Benz of Seattle

Very informative about all the cars and options that it has. I like the fact they have so many choices of suvs and in different colors and styles and size. But to our increase in family members, I decide has. I like the fact they have so many choices of suvs and in different colors and styles and size. But to our increase in family members, I decided to get the GL, which gave me the most room. They have the best price in town, and I called around. This is what they do. They want to be the best and have great customer service. Even the service for parts and maintenance has been excellent. ICould not have asked for more before I drove off with my new Mercedes. More

Each time I needed a vehicle if they didn't have it, Mr. Petty would bend over backwards to find it. And in just a few days I would get a call from him saying he's found not 1 but 2 or 3 Models I might be i Petty would bend over backwards to find it. And in just a few days I would get a call from him saying he's found not 1 but 2 or 3 Models I might be interested in. He has also been of great help to my daughter who is a college student. The best service anywhere. More

Jason is very personable and professional. He ensures that you know that he is looking out for you, and you don't get that much anymore.I recommend all my doctors and co-workers if they are interested in that you know that he is looking out for you, and you don't get that much anymore.I recommend all my doctors and co-workers if they are interested in purchasing a Mercedes to go to Phil Smart and contact Jason. More

I highly recommend going to Phil Smart. All staff members were great and very friendly. If you can I suggest contacting Jimmy Davidson. Working with him to buy my new car was a blast, great personality and y were great and very friendly. If you can I suggest contacting Jimmy Davidson. Working with him to buy my new car was a blast, great personality and you never feel pressured. Moreover, he was very informative. I love the follow up that Jimmy and other members of Phil Smart provided me with after I bought my car. Their service center is excellent with very friendly staff as well. More

To whom it may Concern, I met Jimmy Davis two years ago To whom it may Concern, I met Jimmy Davis two years ago when I bought my car.I was very sad when Jimmy left the dealership. When Jimmy informed me he To whom it may Concern, I met Jimmy Davis two years ago when I bought my car.I was very sad when Jimmy left the dealership. When Jimmy informed me he was back at the dealership we once again returned to buy a car for my nephew.It's because of Jimmy we returned for our purchase. He is a very respectful, knowledgeable , trustworthy and efficient person. What I really appreciate from him is his willingness to respond or find an answer to any question. He has been very helpful to me as well as my family. I highly recommend Phil Smart because I know how we will be treated. It's always good to trust the people who serve you. Thanks for allowing me the opportunity to thank Jimmy publicly. More

Kathy is more than knowledgeable she is a walking encyclopedia!! Her interest in her customers is sincere and she is totally reliable, oh and she has excellent follow up. I've never felt so valued encyclopedia!! Her interest in her customers is sincere and she is totally reliable, oh and she has excellent follow up. I've never felt so valued as a customer. It is a pleasure to refer others to Kathy because I know that the customer experience will be exceptional! More

Mr. Smart is a very engaging speaker. It is due to the quality of your company, your personal help to find the right car and the excellent service department that I wanted to purchase my new car from you quality of your company, your personal help to find the right car and the excellent service department that I wanted to purchase my new car from you and keep it maintained by Phil Smart. I am so pleased with my choice. More

Most of the work was done via e-mail-very efficient, timely and an easy process. This car was for my husband, this is his second car and our third total purchased through Kathy. He is very happy with th timely and an easy process. This car was for my husband, this is his second car and our third total purchased through Kathy. He is very happy with the process and with the step up to purchasing Mercedes. We own two now and have only driven Mercedes since Kathy first introduced us to these wonderful auto's and superb service. She did tell us that we were purchasing service as well as a great auto....this has certainly proven to be true.We hope to be able to only purchase Mercedes for the rest of our driving days! More

My experience with Phil has always been good. I have been a client of his for 10 years regardless of the dealership but I would say that his location now is ideal and most convenient for me. Phil is knowledg a client of his for 10 years regardless of the dealership but I would say that his location now is ideal and most convenient for me. Phil is knowledgeable about the mercedes product, always has a smile on his face and pleasant attitude and is overall a great salesman. The best part is he doesn't appear as the typical sales person. He has superior customer service skills and is authentic in his interactions. I plan to buy a another car this Summer and Phil will be who my family goes to. More

I have bought my last six (soon to be seven) Mercedes vehicles from Kathy Walton of Phil Smart Mercedes of Seattle during tha past decade and I can not speak highly enough about the service I receive(d). vehicles from Kathy Walton of Phil Smart Mercedes of Seattle during tha past decade and I can not speak highly enough about the service I receive(d). Although most salespeople tend to float from dealership to dealership, Kathy has a very long history with Phil Smart Mercedes. Her knowledge of the product line is excellent and she takes it upon herself to learn every last detail of the products she represents. The follow up after the sale has been equally astounding. I would unequivocally recommend that anyone looking for a Mercedes Benz product go to Kathy for their purchase. Additionally, Kathy has extensive experience with Mercedes' European Delivery Program. I have taken delivery of two cars using the program and my next one will also be accepted over there. There is no finer way to experience all that Mercedes ownership brings with it than to see first hand how the cars are fabricated and then get the keys to your new car right at the place where it is made. Additionally, the broad history of Mercedes brand is shown at the co-located museum, which is one of the top automotive museums in the world. After accepting your vehicle, Mercedes offers a very well organized "rally", letting you experience your new car throughout the most scenic portions of Germany and Austria. Kathy can explain the program in detail and if you have the opportunity to take advantage of this program I would highly recommend it. In all, if you are ever thinking about purchasing a Mercedes Benz, I would definitely go to Phil Smart Mercedes of Seattle and talk to Kathy Walton. More