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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,554 Reviews
Call Dealership (206) 467-9999
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2025 Airport Way South

Seattle, WA

98134

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1,554 Reviews of Mercedes-Benz of Seattle

November 26, 2024

Greeted quickly, service technicians perform a thorough inspection. Services always completed in the timeframe given at check in More

by gbbenz300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Nov 27, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us at Mercedes-Benz of Seattle! We're pleased to hear that our team provided prompt and thorough service. We look forward to serving you again in the future!

November 15, 2024

If you're not taking your benz to the dealership you're missing out. Great service . Reliable. Beautiful building. Everything you'd expect from a high end vehicle dealership. Bill Bellecourt our regular se More

by Lee_smith14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Report | Print
Nov 18, 2024 -

Mercedes-Benz of Seattle responded

Lee, thank you for the high praise! We're delighted to hear that Bill and our team at Mercedes-Benz of Seattle have met your expectations. We appreciate your recommendation and look forward to serving you again!

November 14, 2024

I also feel well taken care of when I bring my car in for service. Bill was great in terms of getting everything set up. I had a shuttle driver that took me to my office and even though I was running a littl More

by stanshimizu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in the service department
Report | Print
Nov 15, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Bill and the team at Mercedes-Benz of Seattle provided you with such attentive service. It's great to know everything went smoothly, including your shuttle experience. Thank you for sharing this feedback!

November 14, 2024

Great experience at the MB Seattle service center. Would definitely recommend this team for any service needs. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Report | Print
Nov 14, 2024 -

Mercedes-Benz of Seattle responded

David, we're delighted to hear about your positive experience at Mercedes-Benz of Seattle! Thank you for recommending our service team. We look forward to assisting with any future needs!

November 13, 2024

The service was wonderful, but they lost my valet key. Now I can’t open the trunk without a valet key More

by Oleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Nov 14, 2024 -

Mercedes-Benz of Seattle responded

Thank you for bringing this to our attention. We're glad to hear the service was wonderful, but we're sorry about the issue with your valet key. If you will, please reach out to me at the email address below with your full name and contact number, I will have one of our Service Managers reach out to you to see how we can fix this. Also, when you contact me, please list the name "Oleg" in the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 11, 2024

Very helpful, both in what was needed to be done on the cars. But also the transportation. Courtesy staff also. More

by tmccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Mendoza
Report | Print
Nov 11, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Seattle was helpful and courteous. We appreciate your feedback and look forward to assisting you again in the future!

November 08, 2024

Excellent service and I trust their assessment and follow through. All of the employees are dedicated, nice, friendly and knowledgeable. More

by charlajaffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bellecourt
Report | Print
Nov 11, 2024 -

Mercedes-Benz of Seattle responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Seattle provided excellent service and earned your trust. We appreciate your support and look forward to serving you again in the future!

November 08, 2024

No long delay in getting an appointment. Prompt attention when I arrived and service while I waited. Very nice waiting area and a show room. People are great. More

by Carl7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people contacted.
Report | Print
Nov 11, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your experience at Mercedes-Benz of Seattle was smooth and enjoyable. It's great to know our team provided prompt service, and you found the waiting area comfortable. Thank you for sharing this feedback!

November 07, 2024

Attentive, friendly, and professional. The team got to the root of my battery problem and provided several options to help me make a decision. More

by igordrask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Howell
Report | Print
Nov 07, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that our team at Mercedes-Benz of Seattle was able to assist you with your battery issue in such a professional manner. Thank you for sharing your experience, and we're here if you need anything else!

November 07, 2024

Seamless, friendly, professional service from drop-off to-pick up. Excellent communication and follow-up throughout. More

by Clarke_canfield
Recommend Dealer
Yes
Employees Worked With
Jacob Whatmore
Report | Print
Nov 07, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your experience at Mercedes-Benz of Seattle was seamless and professional from start to finish. Thank you for highlighting our communication and follow-up efforts!

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