Mercedes-Benz of Seattle

I was very impressed and pleased with the service that I received in the service department today. From Bill my service advisor, Keith the service manager and Bright who helped me with the technology in my received in the service department today. From Bill my service advisor, Keith the service manager and Bright who helped me with the technology in my car I could not be more pleased. However, the same thing can not be said about the rest of the dealership. More

Good dealership and courteous staff. Welcoming waiting room for service customers. Snacks and beverages available Welcoming waiting room for service customers. Snacks and beverages available More

Mercedes-Benz Service Seattle and Bill's team who serviced my car went from start to finish and beyond to fix the problem I advertised. Thanks serviced my car went from start to finish and beyond to fix the problem I advertised. Thanks More

Everyone I interacted with was welcoming, helpful, polite and professional. Bill was a pleasure to work with and kept me fully informed of my car’s status. It was my first time working with Bill and it won’t and professional. Bill was a pleasure to work with and kept me fully informed of my car’s status. It was my first time working with Bill and it won’t be my last. Toasted you with Mai Tai in Kona, Bill! More

Exceptional customer service working with Al Mendoza. Al is ery knowledgeable and provided thorough explanations and detail. Al is ery knowledgeable and provided thorough explanations and detail. More

I received very timely, friendly and professional services. The waiting areas are clean and comfortable. All staff members were helpful. services. The waiting areas are clean and comfortable. All staff members were helpful. More

Bill is always extremely helpful with my ML350 service which often involves complex issues he helps me evaluate. His extensive experience and the depth of his technical knowledge makes his advice an impo which often involves complex issues he helps me evaluate. His extensive experience and the depth of his technical knowledge makes his advice an important part of my service planning and is guidance I truly appreciate. Bill also works very effectively to get my service needs handled in an expeditious way. More

Brennan was great. He made the entire process smooth and easy. He kept me updated throughout the day and I am pleased with everything. He made the entire process smooth and easy. He kept me updated throughout the day and I am pleased with everything. More

Brandon was pleasant and professional, no big sales push,just a smooth transaction. Glad we did business with him and our local dealership. push,just a smooth transaction. Glad we did business with him and our local dealership. More

Outstanding service staff. Bill Bellecort is my adviser and always so helpful and knowledgeable. From the moment you arrive at this beautiful facility, you are greeted by a fri Bill Bellecort is my adviser and always so helpful and knowledgeable. From the moment you arrive at this beautiful facility, you are greeted by a friendly service person who is there to smooth the process and get you on your way. They make is so easy and pleasant. Besides explaining all that would be done on site by my adviser, I was then sent an email for service approval and recommendations, outlining costs for each. The whole process was so convenient and easy. Highly recommend this dealership! More