Mercedes-Benz of Seattle

Very thorough and attentive service Great customer service and attention to details. They worked hard to research an unusual problem until they found a solution, keeping me informed at e Great customer service and attention to details. They worked hard to research an unusual problem until they found a solution, keeping me informed at each stage of the process. More

Smart Car Service Took my car in for it's annual service. The work was performed actually ahead of the promised time. The customer service with service advisor Brian Took my car in for it's annual service. The work was performed actually ahead of the promised time. The customer service with service advisor Brian Nelson and shuttle driver Charles Guidrey was excellent. Very happy customer! More

A2 Service The service was completely in a timely manner, Service adviser Bill Nelson and customer service was excellent. Transportation was also provided, I w The service was completely in a timely manner, Service adviser Bill Nelson and customer service was excellent. Transportation was also provided, I would highly recommend the dealership. More

Excellent customer service I’ve been having my 2006 SLK 55 serviced at Mercedes Benz of Seattle for several years. It’s a bit of a drive for me but worth it. I recommend especia I’ve been having my 2006 SLK 55 serviced at Mercedes Benz of Seattle for several years. It’s a bit of a drive for me but worth it. I recommend especially, my Service Rep, Stori Haug. She is always attentive and provides excellent service. More

Great experience! I Am very pleased with the service of this delaetship - they made me feel very important and listened to my requests! Would definelty reccomend this p I Am very pleased with the service of this delaetship - they made me feel very important and listened to my requests! Would definelty reccomend this place to friends and family! More

Great service Keith and Samantha were exhaustive in their efforts to solve my problem. Im very happy with their service and communication. They are efficient, car Keith and Samantha were exhaustive in their efforts to solve my problem. Im very happy with their service and communication. They are efficient, caring, and professional. More

10 star service from start to finish! This place is just amazing in service and customer focus. From the early morning smile of the person who checked me in, to the courtesy ride, status This place is just amazing in service and customer focus. From the early morning smile of the person who checked me in, to the courtesy ride, status update and car pick up. I am always so pleased to have Bill as my trusted advisor and love the dealership! More

On the spot window repair It was a freezing day, my window switch broke as i was rolling it up, i drove into the shop and was out less than an hour later. THAT is service!! It was a freezing day, my window switch broke as i was rolling it up, i drove into the shop and was out less than an hour later. THAT is service!! More

B1 Service Price as quoted. Time as promised. No surprises overall. Rather, I feel the B1 service is a bit overrated for a 2-year new car with 15K miles. Of cour Price as quoted. Time as promised. No surprises overall. Rather, I feel the B1 service is a bit overrated for a 2-year new car with 15K miles. Of course, that’s the manufacturer’s specification. Satisfied with dealer’s service. More

Excellent Service Brought the other car in for service and it was excellent, as always. Stori is well versed in taking care of these cars and addresses everything clea Brought the other car in for service and it was excellent, as always. Stori is well versed in taking care of these cars and addresses everything clearly and honestly. She is customer focused and takes great pride in her work - my household is very appreciative! More