Mercedes-Benz of Seattle

Great service Keith and Samantha were exhaustive in their efforts to solve my problem. Im very happy with their service and communication. They are efficient, car Keith and Samantha were exhaustive in their efforts to solve my problem. Im very happy with their service and communication. They are efficient, caring, and professional. More

10 star service from start to finish! This place is just amazing in service and customer focus. From the early morning smile of the person who checked me in, to the courtesy ride, status This place is just amazing in service and customer focus. From the early morning smile of the person who checked me in, to the courtesy ride, status update and car pick up. I am always so pleased to have Bill as my trusted advisor and love the dealership! More

On the spot window repair It was a freezing day, my window switch broke as i was rolling it up, i drove into the shop and was out less than an hour later. THAT is service!! It was a freezing day, my window switch broke as i was rolling it up, i drove into the shop and was out less than an hour later. THAT is service!! More

B1 Service Price as quoted. Time as promised. No surprises overall. Rather, I feel the B1 service is a bit overrated for a 2-year new car with 15K miles. Of cour Price as quoted. Time as promised. No surprises overall. Rather, I feel the B1 service is a bit overrated for a 2-year new car with 15K miles. Of course, that’s the manufacturer’s specification. Satisfied with dealer’s service. More

Excellent customer service I’ve been having my 2006 SLK 55 serviced at Mercedes Benz of Seattle for several years. It’s a bit of a drive for me but worth it. I recommend especia I’ve been having my 2006 SLK 55 serviced at Mercedes Benz of Seattle for several years. It’s a bit of a drive for me but worth it. I recommend especially, my Service Rep, Stori Haug. She is always attentive and provides excellent service. More

Excellent Service Brought the other car in for service and it was excellent, as always. Stori is well versed in taking care of these cars and addresses everything clea Brought the other car in for service and it was excellent, as always. Stori is well versed in taking care of these cars and addresses everything clearly and honestly. She is customer focused and takes great pride in her work - my household is very appreciative! More

Friendly but poor follow up on rental car request Great customer service from the start.... except i requested a loaner car while my car was having 1800 worth of work done to it. No one ever got back Great customer service from the start.... except i requested a loaner car while my car was having 1800 worth of work done to it. No one ever got back to me on that so I had to find my own rental car . Since I didn’t buy the car there I think that is why they didn’t offer that service More

Just a service Only reason I bring my car to Mercedes Benz of Seattle is cause Brian Nelson. He the only person I trust with my car! I’ve been bringing my car to Only reason I bring my car to Mercedes Benz of Seattle is cause Brian Nelson. He the only person I trust with my car! I’ve been bringing my car to Brian Nelson about four years now And never had problems with it ! I’m always highly satisfied with the services thanks Brian ! More

Quick and professional Just brought my car in for 40K service. Called only the day before and they took me promptly. Was handled as promised and actually came in a few dolla Just brought my car in for 40K service. Called only the day before and they took me promptly. Was handled as promised and actually came in a few dollars less than estimate. Car was washed on return. They offered two way ride More

Efficient and fair. Great product knowledge is a must. After that, honesty and fair dealing are the lynchpins of satisfying repeat customers. We are always treated with r Great product knowledge is a must. After that, honesty and fair dealing are the lynchpins of satisfying repeat customers. We are always treated with respect. We are satisfied customers More