Mercedes-Benz of Seattle

Mercedes of Seattle knowledge There is no substitute for knowledge/expertise, professionalism or customer service. MB of Seattle gets that. While they come at a cost, there is noth There is no substitute for knowledge/expertise, professionalism or customer service. MB of Seattle gets that. While they come at a cost, there is nothing like getting it right the first time, something I have not always experienced with other shops. You do pay for what you get I suppose. Also, if time is money, then I’m saving money by not making multiple trips to fix the same problem or one that ‘could not be replicated’. Thank you MB of Seattle, I’ve seen the error of my ways. P.S. My 25 year-old wagon thanks you too. More

Outstanding service and caring personnel I have been a customer of this dealership for over twenty years and several Mercedes cars. The cars are good but what keeps me coming back is the cons I have been a customer of this dealership for over twenty years and several Mercedes cars. The cars are good but what keeps me coming back is the consistently excellent service and the relationship of every person I come in contact with. Bill Billecourt has been my service representative for many years and he is fantastic, always on top of everything and makes sure I am satisfied and know what the problem was and how it was resolved. More

excellent service car was service so quickly and messages left for pickup - excellent service by liz davis. I was dropped off and picked up back to the dealership on ti car was service so quickly and messages left for pickup - excellent service by liz davis. I was dropped off and picked up back to the dealership on time. Refreshment was good while waiting. I am definitely coming back to this place. More

Good selection and knowledgeable sakesperson I was able to make an informed decision between two vehicles I was considering with the knowledgeable assistance of my sales representative. Also, the I was able to make an informed decision between two vehicles I was considering with the knowledgeable assistance of my sales representative. Also, the dealership had a good selection of inventory. More

To Buy or Not to Buy From the moment I met John Cresto I knew this was the place and the right salesperson for me. John was patient, asked the appropriate questions and s From the moment I met John Cresto I knew this was the place and the right salesperson for me. John was patient, asked the appropriate questions and showed me the cars he felt best suited my lifestyle. He was right and I decided on a vehicle. Negotiation and conversation was open and agreeable, Everyone I came in contact with was knowledgeable, understanding and efficient. The dealership was clean and inviting. I would definitely recommend this dealership to family and friends. , More

Friendly Team The service team is always friendly. As soon as you pull up, someone greets you immediately. Check in was fast. I like their texting and cleaning serv The service team is always friendly. As soon as you pull up, someone greets you immediately. Check in was fast. I like their texting and cleaning service for every appointment. More

Found solution when other dealer couldn't I had an intermittent issue with the automatic door unlocking system that the Bellevue dealership couldn't seem to find after two visits. Seattle MB n I had an intermittent issue with the automatic door unlocking system that the Bellevue dealership couldn't seem to find after two visits. Seattle MB nailed it the first time. Can highly recommend them and Samantha for great customer service as well as commitment to follow through on a few other issues that are also intermittent. More

Came to purchase 1 and left with 2. From the time we walked in the door everyone was very cordial. We dealt with Bright, Chris and Morgan. Each one of them in their own right made us f From the time we walked in the door everyone was very cordial. We dealt with Bright, Chris and Morgan. Each one of them in their own right made us feel extremely welcome. No high pressure sales whatsoever. Changed my opinion of buying cars in the big cities. Thank you to each of you for making both our dreams come true. We both love our cars. More

Reading the customer and knowing what the right fit is. I just had an excellent experience working with George on securing a lease on a C300 coupe. I came in definitely expecting to test drive, but was easi I just had an excellent experience working with George on securing a lease on a C300 coupe. I came in definitely expecting to test drive, but was easily sold both on the product and on George's understanding of what my needs were, and I left with lease in hand. I'm a (very young!) 46 year old technology professional, and wanted a luxury coupe. I was willing to look at both the C and E series. George presented both, but quickly noted what my husband and I couldn't quite put our finger on: The E was simply a bit much for our lifestyle. Lovely, swank vehicle, but I was looking for something a little cooler, a little more unusually shaped, a little less stodgy. He directed us to a great C series in my desired black that even had an upgraded music system -- a huge plus for me as a former rock critic and my husband as a musician! I'm sure we're in many ways not the "average" MB buyer, but George "got" us and treated us as graciously and with as much sophistication as your more "old money" clients. You don't always see that, even when you can afford the price point. We thought George was awesome. More

Worst dealership ever experiended This dealership isn't worth my time to explain. I'm never coming back so it doesnt matter. Greed and putting your customer in vulnerable positions is This dealership isn't worth my time to explain. I'm never coming back so it doesnt matter. Greed and putting your customer in vulnerable positions is unnacceptable. More