Mercedes-Benz of Smithtown

The dealership was very impressive. The sales staff were very helpful. The whole buying process was very simple. As a matter of fact, I bought a car from this same salesperson 42 years ago. I will come back very helpful. The whole buying process was very simple. As a matter of fact, I bought a car from this same salesperson 42 years ago. I will come back to him again. More

Experience was excellent from start to finish. I was quickly able to custom order a vehcile with professional advice from Peter. I was kept updated throughout the build process and delivery was right on quickly able to custom order a vehcile with professional advice from Peter. I was kept updated throughout the build process and delivery was right on time. The pick-up process was also smooth. Peter took the time to answer any questions I had, and covered more than I can remember in terms of vehicle features. There was no question that he could not answer. The dealer is a bit out of the way for me, but worth the drive for the experience. I will definitely refer this dealer to my friends and family. More

I am a Mercedes fan since decades in Germany. When I came over to the States I went to MB in Smithtown. I always enjoyed their perfect and friendly service and will recommend them to my friends. over to the States I went to MB in Smithtown. I always enjoyed their perfect and friendly service and will recommend them to my friends. More

This is my third car through Alan and the Competition family of dealerships. It's always a great, no haggle experience. The only MB dealership to offer free pick up of your car for scheduled maintenance. family of dealerships. It's always a great, no haggle experience. The only MB dealership to offer free pick up of your car for scheduled maintenance. Highly recommended! More

yes they were fair and gave me a fair price on the vehicle I wanted.. They covered all aspects of the transaction so that I knew exactly where I'll stand when the lease is up ... vehicle I wanted.. They covered all aspects of the transaction so that I knew exactly where I'll stand when the lease is up ... More

The dealership is exactly what you would expect from a The dealership is exactly what you would expect from a Mercedes dealership . "Class". Jim O'conner Was very courteous as was the sales manag The dealership is exactly what you would expect from a Mercedes dealership . "Class". Jim O'conner Was very courteous as was the sales manager. I had a bit of a problem with missing parts on the vehicle and was a little upset with the time it took to solve the problem .which I solved , but all and all I was satisfied . Jim Personally drove about 40 miles to drop the vehicle off to me as it was a gift for my wife for Valentines Day He is a very easy person to get along with and that is to his credit . I would definately purchase another vehice from this dealer ship. Sometimes the customers are difficult to a point to deal with and I think I was one such customer but to jims credit it all worked out. More

I was reluctant to leave my original MB dealer but Jim was professional, informative, and patient with me as I made my decision. I LOVE my car and visit with Jim every few months just to see what's new was professional, informative, and patient with me as I made my decision. I LOVE my car and visit with Jim every few months just to see what's new on the MB horizon? Will definitely buy my next MB from Jim! More

Marni and all the staff were extremely helpful and professional. They gave me a fair price on our new Mercedes. I would recommend highly them. professional. They gave me a fair price on our new Mercedes. I would recommend highly them. More

I am a loyal customer of Mercedes and for me the car sells itself. However Jim made my experience extremely easy and put everything in order so that I literally spent only 10 minutes at the dealer to dr sells itself. However Jim made my experience extremely easy and put everything in order so that I literally spent only 10 minutes at the dealer to drop of my old car and drive away with my new car. I will continue to use Jim for future purchases and if the opportunity presents itself, both my wife and I will refer Jim O'Conoor to others. More

From the moment my husband and I walked into the dealer we were treated with respect and in a timely manner. We were very specific to the car we were considering buying and the entire team was more than he we were treated with respect and in a timely manner. We were very specific to the car we were considering buying and the entire team was more than helpful in providing needed answers without being 'salesy' or 'pushy'. Jim Rapp has many years in the business and finding someone like him is a rarity. He brings a personable, straight forward, no gimmick approach to the sales process. Jim was diligent enough to bring Bill Glennon to visit with as he was knowledgeable in the high performance arena and definitely confirmed our desire purchase the AMG. Rounding out our experience was Vinny Ciuffo who set up us quickly with financing and made us feel 100% confident that we would recommend Mercedes-Benz of Smithtown! Thank you for making our car buying experience top notch! Lisa More