Mercedes-Benz of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
Showing 973 reviews
I have been a loyal customer of Mercedes Benz of Smithtown (Competition) for over 15 years. And while I have worked with different salesmen over the years, I have always valued Joe Baumgarten as my Smithtown (Competition) for over 15 years. And while I have worked with different salesmen over the years, I have always valued Joe Baumgarten as my service advisor. To me; as the ongoing attachment to the dealer revolves more around the service dept. than sales ........ my relationship with Joe and the service manager Andy Schleiffelder is vital, and is the reason why I wouldn't let any other dealer work on my car but MB of Smithtown. I highly recommend giving them the opportunity to work with you and your vehicle. Phil Incorvia Shoreham, NY 11786 More
Jim was great threw the whole buying experience, Service has been excellent. Had to use the service department in a emergecy and they really came threw for me at the time, thanks to all. has been excellent. Had to use the service department in a emergecy and they really came threw for me at the time, thanks to all. More
Exceptional buying experience. Our sales consultant, Alan Stricoff, was a pleasure to work with. This dealership puts the customer first. I would highly recomend them. Alan Stricoff, was a pleasure to work with. This dealership puts the customer first. I would highly recomend them. More
Excellent dealership with excellent sales individual in my salesperson,Jim O'Connor.....Sold me three cars. An amazing individual on all counts. In terms of service, Rob Picone is exemplary in knowledge, my salesperson,Jim O'Connor.....Sold me three cars. An amazing individual on all counts. In terms of service, Rob Picone is exemplary in knowledge, professionalism and interpersonal skills. Love, love, love this dealership. Would NEVER go anywhere else to buy my future cars!!!!! Roselle Zutt razutt@aol.com More
I bought a preowned vehicle and leased a second vehicle from this dealership. Mercedes quality speaks for itself, and the service dept (sandi Fiore) always went out of her way to help me. The surprise in from this dealership. Mercedes quality speaks for itself, and the service dept (sandi Fiore) always went out of her way to help me. The surprise in this dealership was Mr James O'Connor. I needed a vehicle for my daughter, and it turned out I couldnt afford even a preowned vehicle. Instead of kicking me to the curb, he went out of his way to check the sister dealerships in the area , searching on line for vehicles I thought I could afford. Then he gave me a contact name and still said thank you as he walked me out. That didn't happen because of the great training of the mercedes benz dealership. That happened because this man is a true gentleman, and Smithtown Mercedes Benz is fortunate to have such an individual in their midst. I salute you Mr O'Connor. Stephen Ralph,MD,ABIM,BCEM More
The dealership was very impressive. The sales staff were very helpful. The whole buying process was very simple. As a matter of fact, I bought a car from this same salesperson 42 years ago. I will come back very helpful. The whole buying process was very simple. As a matter of fact, I bought a car from this same salesperson 42 years ago. I will come back to him again. More
I am a Mercedes fan since decades in Germany. When I came over to the States I went to MB in Smithtown. I always enjoyed their perfect and friendly service and will recommend them to my friends. over to the States I went to MB in Smithtown. I always enjoyed their perfect and friendly service and will recommend them to my friends. More
This is my third car through Alan and the Competition family of dealerships. It's always a great, no haggle experience. The only MB dealership to offer free pick up of your car for scheduled maintenance. family of dealerships. It's always a great, no haggle experience. The only MB dealership to offer free pick up of your car for scheduled maintenance. Highly recommended! More
yes they were fair and gave me a fair price on the vehicle I wanted.. They covered all aspects of the transaction so that I knew exactly where I'll stand when the lease is up ... vehicle I wanted.. They covered all aspects of the transaction so that I knew exactly where I'll stand when the lease is up ... More
The dealership is exactly what you would expect from a The dealership is exactly what you would expect from a Mercedes dealership . "Class". Jim O'conner Was very courteous as was the sales manag The dealership is exactly what you would expect from a Mercedes dealership . "Class". Jim O'conner Was very courteous as was the sales manager. I had a bit of a problem with missing parts on the vehicle and was a little upset with the time it took to solve the problem .which I solved , but all and all I was satisfied . Jim Personally drove about 40 miles to drop the vehicle off to me as it was a gift for my wife for Valentines Day He is a very easy person to get along with and that is to his credit . I would definately purchase another vehice from this dealer ship. Sometimes the customers are difficult to a point to deal with and I think I was one such customer but to jims credit it all worked out. More