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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,248 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,248 reviews

October 21, 2020

Received top-notch service! Paul Newman was kind, professional, understanding, and helpful. I don’t usually complete surveys like this, but due to Paul’s helpfulness, I decide to make an exception an More

by prekspedlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2020

MB of South Charlotte is clearly the premier MB dealership in the Carolinas. We (happily) drive 90 miles north to do business (and service) with this dealership. They always go the extra step to he More

by C Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter, Adam Putnam, Marc Bartalini, Bobby Sabates, Paul Newman, Debra Rushing, Tom Marcham
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of South Charlotte. If you have any further questions, please don't hesitate to reach out!

October 20, 2020

Service was timely and service advisor, Paul Newman, communicated any issues clearly, making the whole process easy to understand. Much detail was given to the past history of my vehicle, leaving me to More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Newman
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Hi Dan, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 20, 2020

Today my dreams came true and it was done with the help of Darrell Kimrey and Marc Bartalini! Darrell was so personable, kind, humorous and genuinely wanted me to have my dream car. Marc was so kind, carin More

by Melicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Kimrey, Marc Bartalini
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Melicia, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of South Charlotte so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 16, 2020

Eduardo is fantastic! His patience and willingness to go the extra mile for his customers is unrivaled. I highly recommend visiting him if you’re in the market for a new vehicle. More

by Krysta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Hi Krysta, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 16, 2020

Mr. Prego is a true professional. He is extremely knowledgeable about Mercedes-Benz automobiles. I felt comfortable asking him questions and he was very patient. I didn’t feel pressured to purchase More

by Helena Tillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank wanted me to know that he would be there to help me if Mr. Prego was not there and I appreciated that., Marc Bartalini, Eduardo Prego
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Helena, we greatly appreciate you sharing your experience. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 15, 2020

Thank you Bryan G , service advisor, for taking care of my car and keeping me informed throughout the process. This dealership always puts the customer first. More

by Vlhamilton34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Jan 29, 2021 -

Mercedes-Benz of South Charlotte responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 15, 2020

Once again i had the pleasure of visiting and having a service issue handled by our exceptional Mercedes Benz dealership in Pineville NC , Mercedes of South Charlotte. I had the benefit of working with More

by Bill/G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Nov 07, 2020 -

Mercedes-Benz of South Charlotte responded

Bill, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 13, 2020

Always exceptional. Bryan takes great care of me from drop off to pickup. Always takes care of reasons bright in and identifies things to look out for going forward. More

by barnold46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Aundre Newman
Oct 20, 2020 -

Mercedes-Benz of South Charlotte responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 11, 2020

Thanks to MB of South Charlotte my wife has been driving her late Model e300 (purchased at Sabates MB of South CLT) with a busted windshield < almost 4 weeks >. Our insurance carrier (AUTO - OWNERS) normal More

by gerdhermens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Putnam, Efrem Lambert
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