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Mercedes-Benz of South Charlotte

Pineville, NC

4.9
1,248 Reviews

950 N Polk St

Pineville, NC

28134

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Showing 1,248 reviews

September 28, 2020

Best dealership for purchases and service.. we travel from Greenville, Sc for all our purchasing and service needs.. Purchase made easy..he was very interactive with the buying process! Will definitely p More

by Shthms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Brown
Sep 29, 2020 -

Mercedes-Benz of South Charlotte responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 27, 2020

Gary Childers of MB of South Charlotte never disappoints. He finds the right car, makes the process easy and is there for any after sale problems. Thank you Gary! More

by newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Sep 29, 2020 -

Mercedes-Benz of South Charlotte responded

Thank you for your great feedback! Our team here at Mercedes-Benz of South Charlotte sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of South Charlotte!

September 26, 2020

I’m always pleased with the staff at Mercedes South Charlotte. Every one’s so Friendly that’s why I drive 40 minutes from my house . Im sorry to say I don’t know everyone’s name who helped me. The guy More

by aldaorr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Putnam, Aundre Newman
Sep 29, 2020 -

Mercedes-Benz of South Charlotte responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit!

September 25, 2020

Always a pleasure visiting this dealership for service. The greeters always remember our name, very courteous , service writers are knowledgeable and professional. Facility clean, modern . More

by Bill/G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter, Adam Putnam, Janusz Walczak, Debra Rushing, Adam Fleshman
Sep 29, 2020 -

Mercedes-Benz of South Charlotte responded

Bill, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff! We look forward to your next visit! Take care!

September 24, 2020

Every time I work with Bryan Gunter, he listens to my concerns and does everything he can do to help me. He is kind and patient. More

by JENSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Sep 25, 2020 -

Mercedes-Benz of South Charlotte responded

Jensmith, we are pleased to hear of your experience with us here at Mercedes-Benz of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 23, 2020

Amazing customer service and safe c-19 environment. Super easy to handle 90 percent of transaction on line. Finance guy was great in finding lowest APR for financing. More

by Kenreyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bartalini, Bobby Sabates, Paul Newman
Sep 25, 2020 -

Mercedes-Benz of South Charlotte responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 23, 2020

I just can't say enough about Debra Rushing - her attention to detail is impeccable. Her knowledge of vehicles is impressive. She always takes care as if it was her own car! More

by lisa.broadway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Rushing
Sep 25, 2020 -

Mercedes-Benz of South Charlotte responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of South Charlotte. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of South Charlotte!

September 22, 2020

Me. Prego is a top notch professional! Throughout our purchase process, Mr. Prego kept us informed about our options, and was willing to find and secure the trim package we wanted! Mr. Prego is a valuabl More

by Bgainey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Sep 25, 2020 -

Mercedes-Benz of South Charlotte responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 22, 2020

Bryan Gunter was a professional and answered all our questions when we dropped off our vehicle and when we picked it up. He explained everything that would be conducted and he also went over everything More

by MikeNamSuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
Sep 25, 2020 -

Mercedes-Benz of South Charlotte responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of South Charlotte. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 21, 2020

Eduardo was fantastic - both knowledgeable, and no pressure, making the decision easy to make. I went in looking for preowned, and left in a new car. They were more than willing to help me achieve my More

by Micah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Sep 25, 2020 -

Mercedes-Benz of South Charlotte responded

Micah, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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