Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of South Charlotte
Pineville, NC
1,249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,249 reviews
September 21, 2020
Eduardo was fantastic - both knowledgeable, and no pressure, making the decision easy to make. I went in looking for preowned, and left in a new car. They were more than willing to help me achieve my pressure, making the decision easy to make. I went in looking for preowned, and left in a new car. They were more than willing to help me achieve my goal. Thank you! More
by Micah
Employees Worked With
Eduardo Prego
Helpful September 19, 2020
Starting out on a 10-day Riad trip and an unexpected issue surfaced with our month old car. We were directed to this MB dealership and assigned to Bruce! The experience surpassed all of our expectatio issue surfaced with our month old car. We were directed to this MB dealership and assigned to Bruce! The experience surpassed all of our expectations. Bruce was superb! Webster’s Dictionary should put his picture right next to the definition of customer service. A true professional of his trade he kept us informed throughout the process and even called us after we were back on the road to make sure that everything was to our satisfaction! In our long history of as MB customers, we have had excellent service advisors however, Bruce has raised the bar to a new level! Very impressive dealership, staff and Superb service! More
by J&KC
Employees Worked With
Bruce Martin
September 18, 2020
Dave was great with his follow-up and really went above and beyond. Friendly, helpful, he even helped me transfer stuff from my old car to my new on in the rain and beyond. Friendly, helpful, he even helped me transfer stuff from my old car to my new on in the rain More
by todd.trebbe
Employees Worked With
David Rodriguez
September 17, 2020
I just moved from NY to the Charlotte area and while shopping for furniture my son in law and I caught a flash of something red and beautiful sitting out front of a Mercedes dealership. While checking shopping for furniture my son in law and I caught a flash of something red and beautiful sitting out front of a Mercedes dealership. While checking out the AMG GTC cabriolet we were promptly greeted by Bobby Sabates, who couldn't have been more knowledgeable, courteous, polite and welcoming to newcomers. We agreed easily on a price and I took possession of the car in less than 24 hours. Due to my lack of familiarity with getting around Bobby picked me up at my house and escorted me back to my house with my new car. The courtesy I received was like nothing I have experienced in my lifetime. I highly recommend Mercedes Benz of South Charlotte without reservation. More
by Fred
Employees Worked With
Bobby Sabates
September 12, 2020
Eduardo helped me and my family many many times to buy or lease a vehicle. He is very knowledgeable and an amazing person. Excellent customer service! lease a vehicle. He is very knowledgeable and an amazing person. Excellent customer service! More
by Arnak Ivanov
Employees Worked With
Mike Bostick, Eduardo Prego
September 09, 2020
The folks at MB of S. Charlotte always provide excellent customer service. They had the vehicle, as advertised online, in-stock and made sure the gas tank was filled and car cleaned before I drove it off th customer service. They had the vehicle, as advertised online, in-stock and made sure the gas tank was filled and car cleaned before I drove it off the lot. More
by William Jasper
Employees Worked With
Darrell Kimrey
September 08, 2020
My experience at Merdedes-Benz of South Charlotte was phenomenal. Jeff the sales manager reached out to me via email to inquire about purchasing a new car during the summer event sale. I decided to see w phenomenal. Jeff the sales manager reached out to me via email to inquire about purchasing a new car during the summer event sale. I decided to see what options were available.Once I got there he introduced me to Gary my salesman. Gary was kind and knowledgable. Once I decided on the vehicle that I wanted, Marc, the finance manager assisted me with the lease and paper work. Marc was thorough and helpful in assisting me. Before leaving the dealership, Jonathan, the product concierge showed me all of the functionalities of the car. All four of these guys were great in their service and delivery. I'm so glad I made the decision to go into the dealership and get into a new Mercedes. More
by jmorrison1012
Employees Worked With
Jonathan Emmanuel, Gary Childers, Jeff Gourd, Marc Bartalini
September 06, 2020
Excellent dealership, clean service lane with very helpful personnel. Our salesman was very knowledgeable with our interest in leasing a new Mercedes. We selected a C300 for our lease. helpful personnel. Our salesman was very knowledgeable with our interest in leasing a new Mercedes. We selected a C300 for our lease. More
by William
Employees Worked With
Gary Childers
September 05, 2020
My car had a very serious (and potentially very expensive) problem. Adam and John (the mechanic) worked hard to achieve the best outcome possible. Thanks! expensive) problem. Adam and John (the mechanic) worked hard to achieve the best outcome possible. Thanks! More
by David M
Employees Worked With
Adam Putnam
