Mercedes-Benz of South Mississippi

They charged me $25 for a mount and balance?? How do u balance a spare tire?? Mercedes, I appreciate the tire change but your customer service for women suck! You’re always getting over on us and my sales balance a spare tire?? Mercedes, I appreciate the tire change but your customer service for women suck! You’re always getting over on us and my salesperson always have to take care of the negativity in the service department. I didn’t bother him with this but if I would’ve called roadside assistance then I wouldn’t have paid anything! Please Improve or my next vehicle will be with a competitor! More

Always fantastic service engagement from planning to valet to execution. As an added benefit the cars always come back clean! valet to execution. As an added benefit the cars always come back clean! More

If they had more loaners I would say it’s close to perfect. Not saying they are perfect, but they strive to be and they take making corrections seriously. perfect. Not saying they are perfect, but they strive to be and they take making corrections seriously. More

Mike Rhea was so very kind and helpful! He made the process very reassuring. He kept us informed and did exactly what he said! He is a real asset to Ray Brandt Mercedes!!!! process very reassuring. He kept us informed and did exactly what he said! He is a real asset to Ray Brandt Mercedes!!!! More

Detail oriented and professional... I am always happy with the customer service and personal attention. with the customer service and personal attention. More

I was very pleased with the attention and service I and my car received at the dealership. my car received at the dealership. More

James was very pleasant to work with, great personality. James is also very knowledgeable. Great James is also very knowledgeable. Great More

Thanks to James Newkirk and Adam the experience at Mercedes Benz was five star hands-down. Thanks for the experience! Will definitely purchase from this dealership again. Mercedes Benz was five star hands-down. Thanks for the experience! Will definitely purchase from this dealership again. More

Staff was courteous. Car was finished in the time promised. Service was completed to our satisfaction promised. Service was completed to our satisfaction More

The service this time was good , but I wouldn’t have needed it if my tires hadn’t been rotated last time. I appreciate Paul for his honesty and cooperation. needed it if my tires hadn’t been rotated last time. I appreciate Paul for his honesty and cooperation. More