Mercedes-Benz of South Mississippi

To be fair we had an average sales experience that Steven Biggs went the extra mile to make exceptional. In fact by the time the papers were signed and we were officially a part of the Mercedes Benz family, Biggs went the extra mile to make exceptional. In fact by the time the papers were signed and we were officially a part of the Mercedes Benz family, I would have given them 5 stars. Unfortunately that is where our experience has taken fortuitous turn that has landed us at a place of outright disregard. I would not have believed that a dealership of such renown would be so unprofessional in relation to communication. Perhaps this ratings will reach an attentive ear in management; I have tried all I know to do and can not understand why they are so reluctant to communicate to reach an amiable solution. I have never had such an experience. Prayerfully they will rebound as go the extra mile as Steven Biggs did and earn our higher regard, but at this point, the 2 star rating of fair is generous. The lack of communication is insane. More

Great service, price and salesman ( Steven Biggs). I am a repeat buyer and will definitely buy again as well as recommend to friends. Finance dept was also great. a repeat buyer and will definitely buy again as well as recommend to friends. Finance dept was also great. More

Always accommodating, and quite efficient in arranging auto pickup and delivery. The service and repair efforts have always been quite satisfactory. All involved are friendly and seem to strive to please auto pickup and delivery. The service and repair efforts have always been quite satisfactory. All involved are friendly and seem to strive to please More

I was very happy with the service, Mike was extremely nice and helped me , I’m disabled and Mike made it easy on me , I’m grateful, sincerely. Michelle Lybrand nice and helped me , I’m disabled and Mike made it easy on me , I’m grateful, sincerely. Michelle Lybrand More

Absolutely the Best Service! Everyone is super friendly and knowledgeable. Love being a Mercedes owner! The Most caring team! The car wash experience was superb! Thanks Mercedes! and knowledgeable. Love being a Mercedes owner! The Most caring team! The car wash experience was superb! Thanks Mercedes! More

I scheduled my service appointment and they did an awesome job.. The service representative discussed all my car needs. I will definitely return to this dealership for all my service needs and new veh awesome job.. The service representative discussed all my car needs. I will definitely return to this dealership for all my service needs and new vehicle purchases. More

The staff in this location is very friendly by phone or in the shop. All the work to be done was explained in advance and performed in a timely matter. in the shop. All the work to be done was explained in advance and performed in a timely matter. More

Outstanding service always pleaseant to deal with for any service request price always fair on service always treated with with respect dealer ship outstanding appearance service request price always fair on service always treated with with respect dealer ship outstanding appearance More

I was very impressed with my entire experience. The staff made my purchase extremely comfortable. The friendliness, professionalism, knowledge, and efficiency was very impressive from sales to parts staff made my purchase extremely comfortable. The friendliness, professionalism, knowledge, and efficiency was very impressive from sales to parts, to service! More