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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,802 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,802 reviews

September 28, 2020

The service was good no complaints. The work was done in a timely manner. I will definitely bring the car back for service in the future. More

by cedricklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Mike Rhea
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

cedricklee, Thank you for your review of your service visit. We are glad to hear that your visit was up to your standards. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

The dealership is very accessible and I would recommend it to someone else, that is looking for service on their vehicle. The person who cleans my car did a great job also More

by LEVORN07
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 29, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you LEVORN07 for your review. Thank you for the recommendation. That is the largest compliment we could receive. We hope to assist you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

This is the worst dealership I have ever purchased a high end car from. Avoid them at all costs! They act like a Nissan dealership. I get much better service from my Hyundai dealership. More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Weyer, Susan McCormick, Israel Aninion, Chris Stuben
Oct 09, 2020 -

Mercedes-Benz of South Mississippi responded

We tried to reach out to you so we could address your concern. We have not received any information as of yet. We do hope to assist you again and are still willing to address your concern. Thank you. Ray Brandt Auto Group

Oct 09, 2020 -

Norm responded

I have spoken to at least two people from the dealership. They agree the issues should have been addressed

September 26, 2020

Great service and super easy pickup/drop off and communication. Billy is terrific! The dealership is terrific and I love my car! Thanks MB os S MS! More

by MORE9028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert, Heather Fain
Sep 28, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you MORE9028 for your review of your service visit. We appreciate your kind words and look forward to assisting you on your next visit. Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

Was great service this time on my new GLC, I requested no car wash, they weren’t washing them anyway due to coronavirus, but have had bad service before, with my last car, the service I dislike the most is d More

by LITTLEJANE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Biggs, Mike Rhea
September 25, 2020

Billy Herbert has assisted me with service and replacement parts for my vehicle several times. He’s always been responsive, professional and friendly. I would highly recommend Mercedes-Benz of Sou More

by Angela M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Herbert
Sep 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you so much Angela for your review and your recommendation. That is the largest compliment we can receive. We hope to continue to assist you with all of your vehicle needs. Thank you for trusting us! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2020

Excellent service. Great communication. Picked up the car right on time. Had the car Back in two hours. The whole process was seamless. Very pleased More

by MHOFFRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea, Heather Fain
Sep 25, 2020 -

Mercedes-Benz of South Mississippi responded

We appreciate your service review MHOFFRITZ. We are glad hear that you are very pleased with your visit. We look forward to assisting you again on your next visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 25, 2020

Great place for service, never had a bad experience with the service of my car and they have always went above and beyond to make you feel at home while your car is being serviced More

by BALKOTHS0240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Sep 25, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you BALKOTHS0240 for your review of our service department. We appreciate your kind words. We are happy to hear that our Team Members go above and beyond to make you feel at home. We thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

September 24, 2020

They are always great to work with. Friendly service with a smile and a quick response! They always go above & beyond to help & fix issues. More

by JACKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Sep 24, 2020 -

Mercedes-Benz of South Mississippi responded

Thank you JACKIT for sharing your experience with our service department. We are glad to hear that our Team Members offer you an exceptional experience. We hope to continue to assist you with your vehicle service needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 24, 2020

I have had the worst experience ever with the service department. I wouldn’t recommend anybody to use the service department if Billy is involved. More

by L_MOSES14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Herbert, Carlos Watson
Oct 09, 2020 -

Mercedes-Benz of South Mississippi responded

We tried to reach out to you so we could address your concern. We have not received any information as of yet. We do hope to assist you again and are still willing to address your concern. Thank you. Ray Brandt Auto Group

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