Mercedes-Benz of South Mississippi

It is without hesitation that I share my review regarding the Mercedes Benz of South Ms. I can’t begin to express my sincere gratitude for the exceptional and personal care given to me by Mr Bil regarding the Mercedes Benz of South Ms. I can’t begin to express my sincere gratitude for the exceptional and personal care given to me by Mr Billy Herbert. To begin, I needed service done and was so stressed 😩 because the local Firestone promised to replace my car tire and after four days said it will be 3 more days to replace tire. I immediately called Billy and was reassured MBenz could accommodate me the same day. Billy has always made me feel like family and always delivers above expectations! He is the caliber of person one can only dream of having on their team, but I am honored to visit the MBSM knowing that my car will be serviced by the best! Again please extend my sincere appreciation to Mr Billy Herbert and the MBSM team for reassuring me that my car needs will always be taken cared. I am a retired Military Officer and used to being treated well but Billy has always treated me above reproach. He is the sole reason I’ll always return for future car care needs. Thank you for allowing me the opportunity to share my experience with you. Respectfully Submitted, (USAF Ret)Major Patricia Perry-Harvey More

Awesome experience and accolades to Mr Bobby Herbert for assisting me in my car cate needs! Thanks for the ATeam efforts and timely service done! I refuse to take my car anywhere else to be serviced except assisting me in my car cate needs! Thanks for the ATeam efforts and timely service done! I refuse to take my car anywhere else to be serviced except for MBSM! Thanks again for a job well done! More

Great service. Very polite. Completed right on schedule. Very expensive. Replaced the battery for $360. Won’t go back unless absolutely necessary unless warranty work. Very expensive. Replaced the battery for $360. Won’t go back unless absolutely necessary unless warranty work. More

The service was great. Billy kept me advised as to what he was doing and after completing the service he advised me as to what would need to be completed at tv he next service. he was doing and after completing the service he advised me as to what would need to be completed at tv he next service. More

It is always a pleasure when I visit Mercedes Benz of South Mississipi. Heather is extremely helpful and kind as well the Sales staff and fin South Mississipi. Heather is extremely helpful and kind as well the Sales staff and fin More

Quick and easy service. No problems noted and took care of my concerns. A car wash would have been appreciated. They usually do that, but not this time. Perhaps short staffed. Hopefully next time of my concerns. A car wash would have been appreciated. They usually do that, but not this time. Perhaps short staffed. Hopefully next time More

Service was great as usual. My husband had a stroke several years back and I really appreciate that the car was picked up and returned. That helped tremendously. several years back and I really appreciate that the car was picked up and returned. That helped tremendously. More

I did initially have problems however Mr Stuben and Mr Watson worked things out for me! I had never had a problem since the start of the relationships in 2011. Watson worked things out for me! I had never had a problem since the start of the relationships in 2011. More

Acceptable Great service..,Billy very good...However...I object that the staff is not wearing face masks...shows total disrespect for customers, I think that is Great service..,Billy very good...However...I object that the staff is not wearing face masks...shows total disrespect for customers, I think that is unacceptable More

The service was excellent, very quick service and very polite to my family. My wife had an early doctor's appointment and Billy made sure that she got to Mobile, Alabama on time. polite to my family. My wife had an early doctor's appointment and Billy made sure that she got to Mobile, Alabama on time. More