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Mercedes-Benz of South Mississippi

D'Iberville, MS

Overview
Reviews
4.8
2,802 Reviews
Call Dealership (228) 265-9923
View Awards

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,802 reviews

February 13, 2024

Greg and his team did an awesome job with my car! Thank you so much! More

by KTKJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dent, Mike Rhea, Heather Fain, Paul O'Bannon, Cassandra Foreman, Amber Jeter
Report | Print
Feb 15, 2024 -

Mercedes-Benz of South Mississippi responded

It sounds like Greg and his team provided top-notch service for your car. Acknowledging their awesome work is a great way to show appreciation for their efforts. We look forward to seeing you at your next visit!

Helpful
February 10, 2024

Excellent customer service every time. They all are nice and courteous. I love the pick-up and drop off service they offer More

by hoseym
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Report | Print
Feb 15, 2024 -

Mercedes-Benz of South Mississippi responded

Having a team that is consistently nice, courteous, and efficient can really make a difference in the overall satisfaction of customers. Additionally, the convenience of the pick-up and drop-off service just adds an extra layer of value to your services. Thank you for your review!

Helpful
February 10, 2024

I experienced excellent customer care ? I experienced great customer care. I received the service I needed and was satisfied. More

by MRYM45
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Report | Print
Feb 15, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for you 5 star review. I'm glad to hear that you received great customer care. We look forward to seeing you at your next visit.

Helpful
February 09, 2024

Greg and his team did such a great job with my car! I would highly recommend them to anyone! More

by KTKJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dent, Mike Rhea, Heather Fain, Paul O'Bannon, Cassandra Foreman, Amber Jeter
Report | Print
Feb 15, 2024 -

Mercedes-Benz of South Mississippi responded

That's wonderful to hear! It's always great to find skilled professionals who provide excellent service. Thank you for being a loyal customer. We look forward to your next visit with us!

Helpful
February 09, 2024

Great customer service especially the service advisor. Casandra and Mr. Paul strives to excellence for their customers. I really appreciate their knowledge and More

by Rspeaches Broadnax
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Report | Print
Feb 15, 2024 -

Mercedes-Benz of South Mississippi responded

It sounds like Casandra and Mr. Paul provided exceptional customer service, going above and beyond to ensure your satisfaction. Having knowledgeable and dedicated service advisors can truly make a difference in the overall experience. It's fantastic that they strive for excellence and that you appreciate their efforts. If you ever need further assistance or have any other positive experiences to share, feel free to do so!

Helpful
February 09, 2024

Always friendly and kind They always make you feel right at home Done done done More

by Carolynr507
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Feb 15, 2024 -

Mercedes-Benz of South Mississippi responded

It's fantastic to hear that our team consistently provides a warm and welcoming atmosphere. It's clear that they prioritize creating a comfortable environment where customers feel valued and appreciated.

Helpful
February 08, 2024

Easy to work with. Great support team! I greatly appreciate the customer service and convenience. More

by Jcooleyrn
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Report | Print
Feb 14, 2024 -

Mercedes-Benz of South Mississippi responded

Having a supportive and responsive team can greatly enhance the overall experience of working with a dealership. Whether it's assistance with purchasing a vehicle, scheduling service appointments, or addressing any concerns, effective customer service and convenience are key factors in ensuring a positive experience for customers.

Helpful
February 08, 2024

My key wasn't recognized after sitting in the car. The technician informed me it needs to be moved to be recognized. More

by SONWEBWOOD
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Report | Print
Feb 20, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for the 5 star review! I'm sorry to hear about the issue with your key not being recognized in your car. I'm glad our technician was able to help! Please reach out if you need any other help!

Helpful
February 07, 2024

I trust this dealership and I believe that they go out of their way to provide excellent service. More

by CASSANDRA.WALKER
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Report | Print
Feb 14, 2024 -

Mercedes-Benz of South Mississippi responded

It's great to hear that you trust in Mercedes-Benz of South MS. We strive to go above and beyond to provide excellent service.

Helpful
February 06, 2024

A lot better than with this survey Mike and Pat are two people. That's all. More

by CAROLL821
Recommend Dealer
Yes
Employees Worked With
Mike Pat
Report | Print
Feb 14, 2024 -

Mercedes-Benz of South Mississippi responded

It's great to hear that Mike and Pat was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of South Mississippi!

Helpful
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