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Mercedes-Benz of South Mississippi

D'Iberville, MS

4.8
2,802 Reviews

11619 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 2,802 reviews

February 03, 2024

A luxury experience from the moment we stepped on the property. Buying a car from here was the best car experience we have ever had, from test driving to personal delivery of our new car! Highly recommen More

by Ellenhenry4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Newkirk
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had a luxury experience from the moment you stepped onto the property and that buying a car there was the best experience you've ever had. From test driving to the personal delivery of your new car, it sounds like the dealership went above and beyond to ensure your satisfaction. Recommendations like yours are a testament to the exceptional service provided, and it's clear that they prioritize customer satisfaction at every step of the process. Thank you for sharing your positive experience, and your recommendation will undoubtedly be valuable to others seeking a top-notch car buying experience.

February 02, 2024

My salesperson was great will definitely want to work with James Newkirk when I buy my next vehicle the additional car insurance person was to pushy and I didn't feel comfortable doing the extended warra More

by Derrickledellowens
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Feb 20, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your 5 star review!! I'm glad to hear that you had a positive experience with James Newkirk as your salesperson! Establishing a good rapport with a salesperson can make the car-buying process much smoother.

February 02, 2024

Cassandra was great and kept me informed on what was going on with my vehicle More

by hisme1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Newkirk, Cassandra Foreman
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's fantastic to hear that Cassandra provided excellent communication and kept you informed about the status of your vehicle. Effective communication is crucial in any customer service interaction, especially when it comes to car maintenance or repairs. It sounds like Cassandra went above and beyond to ensure you were well-informed throughout the process.

February 02, 2024

Excellent customer service! Everything was done in a timely manner. Mike and the driver of the rental kept me informed every step of the way! They were both very nice More

by Evelyn Baker
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had an excellent customer service experience and that everything was completed promptly. It's especially reassuring that Mike kept you informed at every step of the process. Effective communication and timely updates can greatly enhance the customer experience, and it sounds like they went above and beyond to ensure your satisfaction.

February 02, 2024

Excellent customer service! Everything was done in a timely manner. Mike Rhea and the driver of the rental kept me informed every step of the way! They were both very nice! More

by Evelyn Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

Thank you for your positive feed back! We are looking forward to your next visit.

February 02, 2024

Honest, fair prices. Paul is real down to earth just a great all around guy. More

by Danielmccrum27
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 07, 2024 -

Mercedes-Benz of South Mississippi responded

It's fantastic to hear that you had a positive experience with honest, fair prices and that Paul provided excellent service. Finding a trustworthy and down-to-earth professional like Paul can make all the difference when it comes to automotive services. It's great to know that you felt comfortable and well taken care of during your interaction. Building a rapport with a service provider who values honesty and fairness can lead to a lasting and mutually beneficial relationship. If you ever need assistance in the future, you can rely on Paul for his excellent service and genuine approach.

February 01, 2024

Efficient and great follow through. Very customer service oriented and works until the issue/problem is resolved. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Cassandra Foreman, Cassandra Foreman
Feb 01, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had an efficient and customer service-oriented experience, with great follow-through until the issue was resolved. Dedicated customer service and effective problem resolution are key aspects of a positive service encounter.

January 30, 2024

Always a great and responsive response. I'd recommend to others. Ever aspect was a positive experience. More

by CROSBYH
Recommend Dealer
Yes
Employees Worked With
Several folks. All great.
Feb 01, 2024 -

Mercedes-Benz of South Mississippi responded

That's fantastic to hear! It's great that you've had consistently positive experiences with responsive and great service. Recommendations are a strong testament to a business's quality, so your endorsement is valuable

January 30, 2024

Great customer and communication Great customer service and he communicated with me. I Stayed in contact with me More

by marquittiachappell
Recommend Dealer
Yes
Employees Worked With
Mike Rhea
Feb 01, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you had a great experience with both customer service and communication. Effective communication is crucial in ensuring a positive customer experience, and it's great that they stayed in contact with you throughout the process.

January 28, 2024

Very good service and communication. They always take great care of me They are the best. More

by VIVIANLOPER
Recommend Dealer
Yes
Feb 01, 2024 -

Mercedes-Benz of South Mississippi responded

It's wonderful to hear that you've been receiving very good service and communication, and that they always take great care of you at the establishment you mentioned. Positive experiences like these can make a significant impact.

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