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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,938 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,938 reviews

September 23, 2022

Professional, friendly staff and excellent sales and service. I have purchased three vehicles at MB of Natick and was happy with each. Low pressure, informative and demonstrating attention to detail. More

by JOH400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boston, Sales, Luis Aguasvivas, Abdul Khalid
Sep 26, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your loyal business! We're honored to receive your support and look forward to seeing you next time!

September 22, 2022

Very professional and helpful. You are very dedicated to help your customers and Keep it up. More

by Erioncela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We hope to see you back here at Mercedes-Benz of Natick for all of your future automotive needs!

September 22, 2022

The entire staff was very professional and knowledgeable and helpful. My concerns were.addressed successfully More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We look forward to seeing you at your next appointment! -Mercedes-Benz of Natick

September 22, 2022

Jonny spent two hours walking us through all functionalities of our car. He was super knowledgeable, patient, and fun to work with! He went above and beyond introducing all features that we neve More

by Han
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Han! We're honored to hear how Jonny and the rest of the crew here at Mercedes-Benz of Natick could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

September 22, 2022

Saena and everyone at Mercedes of Natick are amazing. The customer service is next level. Gave me everything I was looking for in my new car. I’ve leased to cars from Saena and Mercedes of Natick, and I More

by alexisuero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Saena Nikolas, Danny Kaboub, Kolls Oloko
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting Mercedes-Benz of Natick with your business! Saena & the team appreciate your kind comments and look forward to seeing you next time!

September 22, 2022

Jonny was amazing, so knowledge, taught me how to use every feature in my new car. Took his time and made sure I was familiar and comforter with all the information. Before meeting with him I barely knew More

by alexisuero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas, Kolls Oloko, Niko Kotsiopoulos, Joel Arroyo
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Jonny was able to get you feeling comfortable with all the features in your new vehicle and we'll be sure to share this wonderful feedback with him. Thanks for choosing Mercedes-Benz of Natick and please don't hesitate to reach out if there's anything else we can do for you!

September 22, 2022

Able to sweeps me in to set up Mercedes Me Connect which had not been able to be done at delivery. Answered all my questions and more. Very helpful snd supportive More

by Shopping.jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Masterson
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

It was our privilege to assist you! Thanks for taking the time to share your experience and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Natick Team

September 21, 2022

Jonny is such a nice and patient guy. He was very helpful and knowledgeable when demonstrating the functions for my new GLC. We spent 2.5 hours on our first lesson. Jonny showed me how to More

by Nafang
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafic Trawi
Sep 23, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this wonderful feedback with us! We're so glad Jonny had the opportunity to walk you through all the great features your new GLC has to offer and we'll be sure to let him know how much you appreciated his exceptional service. Thanks again for your business and we'll see you next time here at Mercedes-Benz of Natick!

September 20, 2022

Johnny was very helpful and knowledgeable about helping me with my S550 I just purchased. Him, Vito and kols are the A team. Answer the phone every time, if not a they call back to make sure any questions More

by owhittaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this wonderful feedback, Omar! We're happy to hear you had a great experience with our Mercedes-Benz of Natick team and we hope you won't hesitate to reach out if we can be of service again in the future!

September 20, 2022

Scott was amazing in helping me with my car which needed serious repairs. He kept me informed and guided me through the whole process of what I needed to do with my insurance company and for a rental. In ad More

by Danitra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa at the service center desk, Luis Aguasvivas, Scott Masterson
Sep 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing this kind review! We're happy to hear Scott took great care of you throughout this experience and we'll be sure to let him know how much you appreciate his awesome service. Thanks again and please don't hesitate to reach out if our Mercedes-Benz of Natick team can be of service again in the future!

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