Mercedes-Benz of Sudbury

Saena was amazing, she helped us find the right SUV for our family. She was knowledgeable and great to work with. Wonderful experience. Johnny in tech was terrific, he spent over an hour and half with us t our family. She was knowledgeable and great to work with. Wonderful experience. Johnny in tech was terrific, he spent over an hour and half with us teaching us the ins and outs of the car. Super smart, and made me feel more comfortable about using all the great features. More

Best dealership I have ever used. Competent, professional attitude, outstanding customer service, efficient and well trained to perform their jobs. It was a pleasure Competent, professional attitude, outstanding customer service, efficient and well trained to perform their jobs. It was a pleasure More

Went to see Jonney because I had questions about my new Mercedes and he was outstanding. He knew the ins and outs of the car, spent the time explaining everything to me and making sure that everything work Mercedes and he was outstanding. He knew the ins and outs of the car, spent the time explaining everything to me and making sure that everything worked correctly. Amazing experience More

I came from Westwood but they failed to complete setting up my Mercedes Me Connect Services so I had came into the Natick branch and Julian Dutra was kind enough to introduce me to Jonny Pham the Product Co up my Mercedes Me Connect Services so I had came into the Natick branch and Julian Dutra was kind enough to introduce me to Jonny Pham the Product Conceirge who was very pleasant and friendly. He was nice and helpful in getting what I wanted accomplished done in little to no time! Kudos to these two gentleman! The owner should be proud of these two guys you have at this branch. More

Had to replace a battery and the issue occurred at the last minute, so I had to come without an appointment. Scott was very helpful and very professional. The car was fixed on the same day. I am excited t last minute, so I had to come without an appointment. Scott was very helpful and very professional. The car was fixed on the same day. I am excited to work with Scott! More

I came in to get a lesson on all the new features and functions in my CLS 450. Jonny spent a lot of time teaching me how to really get the most out of my vehicle. Johnny is very knowledgeable, courteous functions in my CLS 450. Jonny spent a lot of time teaching me how to really get the most out of my vehicle. Johnny is very knowledgeable, courteous and professional, and I would recommend him to anyone who needs to refresh their knowledge of their car. More

Liquid was very good in setting up the repair order and the job was completed successfully. The loaner car was new, available on time and clean. The car was washed and vacuumed nicely afterwards. the job was completed successfully. The loaner car was new, available on time and clean. The car was washed and vacuumed nicely afterwards. More

Scott did a great job in following the progress of the work to be done. When he discovered that the process was going to take longer than expected, he immediately got me a loaner car so that I would not b work to be done. When he discovered that the process was going to take longer than expected, he immediately got me a loaner car so that I would not be inconvenienced. I highly recommend working with Scott as he always has the customer needs in focus. More

Thank you Sharon & Jonny for going after me before I went out and about to leave, very nice and quick service they were able to assist me with my Mercedes Me Connect set up thanks so much went out and about to leave, very nice and quick service they were able to assist me with my Mercedes Me Connect set up thanks so much More

Johny is very knowledgeable and gave lots of technical details. I am sure I will be using much more functionalities now. Thanks so much that was really helpful. Sharon, Franco and Yatin were very professi details. I am sure I will be using much more functionalities now. Thanks so much that was really helpful. Sharon, Franco and Yatin were very professional and helpful getting what I wanted accomplished thank you Mercedes of Natick for a wonderful staff More