Mercedes-Benz of Sudbury

This my first purchase from a Mercedes dealer and I have to say, the experience was phenomenal. I worked with Charles Scrymgeour for the sales consulting, he was extremely knowledgable about the vehicle an to say, the experience was phenomenal. I worked with Charles Scrymgeour for the sales consulting, he was extremely knowledgable about the vehicle and answered any questions I had with a no pressure attitude. When my decision was made, Yatin Kabmle continued the no pressure process to get me into the vehicle that day. Very good experience overall and I highly recommend this team if you are considering a Mercedes. More

Johnny is great. He taught me all the features of my new car In an efficient manner. Howard and Yatin were great too. They made the whole process simple and easy. Sha He taught me all the features of my new car In an efficient manner. Howard and Yatin were great too. They made the whole process simple and easy. Sharon was super welcoming too. Danny is super nice too. More

Howard my sales man was very helpful, very knowledgeable, and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I woul and knows the process of transferring to ensure my process was smooth. Jonny knows what he is doing inside and out of the vehicle I purchased. I would highly recommend him to anyone. More

Vito Kolls and Jonny were very kind and helpful with my second purchase here at Mercedes Natick, Jonny showed me how to use my remote app and many functions on how to use my new GLB to my benefits thank y second purchase here at Mercedes Natick, Jonny showed me how to use my remote app and many functions on how to use my new GLB to my benefits thank you Jonny More

Great job on my car and very friendly staff. Thank you for washing my tires too! Thank you for washing my tires too! More

Best work I ever had. No complaints. Pure excellence every time I got to natick Mercedes Benz No complaints. Pure excellence every time I got to natick Mercedes Benz More

Always a pleasure to work with the team at MBN. Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! Scott Masterson is not only a true professional who takes extra time and care of my vehicle, but he has also become a friend. Well done! More

Jonny was fantastic. Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly Helpful, very pleasant, as able to spend plenty of time with me.would recommend him highly More

From the minute I walked into the door of this dealership I knew I was in excellent hands with Charles Scrymgeour. Charles put me at ease as my husband had recently passed away and I was not very knowledgeab I knew I was in excellent hands with Charles Scrymgeour. Charles put me at ease as my husband had recently passed away and I was not very knowledgeable about the car buying process. Charles guided me through everything from the test drive to the purchase and finally orientation when I picked up the car. Charles has a passion for the Mercedes-Benz brand and the Herb Chambers name that made the experience so pleasant as he is so knowledgeable, I do know I will keep going back to Charles for any car I plan to purchase in the future. He is the best!! More

Rafic is an, exceptionally, warm and helpful professional, who is very resourceful as a Sales Representative at Mercedes of Natick and I shall not hesitate to recommend him to others!  In June professional, who is very resourceful as a Sales Representative at Mercedes of Natick and I shall not hesitate to recommend him to others!  In June 2022, my mom and I had the most delightful and pleasurable experience working with him, as he ensured our purchase of the Mercedes GLC 300 was most worthwhile and the perfect choice. Rafic is genuinely attentive to the needs and interest of his customers and, undoubtedly, seeks satisfactory ways to answer all our questions and/or concerns. He never pauses to provide assistance even in his post-customer care.  Indeed, it is refreshing and a joy to work with Rafic as he has made my welcome into the Mercedes family quite special!  More