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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,933 reviews

October 17, 2021

I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Fares was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. He went above More

by Looly_12_1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Barek
Oct 19, 2021 -

Mercedes-Benz of Sudbury responded

Thank you! We're happy to hear Fares gave your purchasing experience the five-star treatment! Thank you for coming to Mercedes-Benz of Natick!

October 17, 2021

Abdul R is my go to Mercedes agent. He is very professional and extraordinarily knowledgeable about cars,.. More

by Amauriscruz2327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Oct 19, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for being part of the Mercedes-Benz of Natick family! We're happy Abdul provided five-star care!

October 16, 2021

Responsive and concerned about fixing my problem. Keep me informed on a timely basis. Excellent. More

by philmcloughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of Natick

October 16, 2021

Charles Scrymgeour is my go to Mercedes agent. He is very professional and extraordinarily knowledgeable about cars, inside and out. He is honest, authentic and genuinely cares about his customers needs. You More

by lisanguyen318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much for these wonderfully kind comments! We're so glad that Charles continues to earn your loyal business and we'll be sure to share your fantastic feedback with him. Thanks for being a Mercedes-Benz of Natick customer. We appreciate your support and look forward to your next visit!

October 16, 2021

A drastic and refreshing difference from most dealerships. Scott, Savannah, technician and receptionist went far above my expectations to make my service experience a pleasure. So respectful, cou More

by dleger44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech and receptionist (not named), Savannah Silva, Scott Masterson
Oct 19, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the kind feedback! It's so wonderful to hear that you had such a great experience with our team and we hope to see you again next time here at Mercedes-Benz of Natick!

Oct 19, 2021 -

dleger44 responded

Your welcome. Always a pleasure.

October 16, 2021

We had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Natick, great customer service! we worked with Vito and he went above and beyond making the entire process smooth and faster. We More

by annmacharia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Twana Yoon, Kolls Oloko
Oct 19, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear it, Ann! Thank you for coming to Mercedes-Benz of Natick and working with Vito! We hope you love your new ride!

October 15, 2021

Very accommodating, gave me a loaner car . Everything went smoothly. Luis in costumer service was great . And got the job done More

by Healthy man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Oct 15, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to review your recent visit with our team here at Mercedes-Benz of Natick! We appreciate your business and hope we can be of service to you again in the future!

October 15, 2021

Fares is really good at what his doing ….he knows what he doing …. He’s was really helpful and made my buying experience easier ….highly recommended More

by Mkassab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Barek
Oct 15, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the fantastic feedback! Fares is a truly valued asset to our team and we're thrilled to hear that he made your recent visit with us a great one. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you! - The Mercedes-Benz of Natick Team

October 13, 2021

Vito was very easy to deal with and very professional as well as personable. This is about the 5th or 6th car I have purchased or leased from Herb Chambers and I continue to have very positive experiences More

by berglaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us your five-star review! We're glad Vito could continue to earn your business and keep you happy! We look forward to leasing with you again! - Mercedes-Benz of Natick

October 13, 2021

Vito did it again, He found the car we wanted. Superior customer experience. Thank you More

by Galluccis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Oct 13, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy to hear that Vito and the team at Mercedes-Benz of Natick! Thank you so much for your review!

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