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Mercedes-Benz of Sudbury
Sudbury, MA
2,933 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,933 reviews
November 09, 2020
Consistently excellent! Fred R. knows us and our cars very well and anticipates our needs and those of our cars. Cars are clean and done on time. very well and anticipates our needs and those of our cars. Cars are clean and done on time. More
by edhillback
Employees Worked With
November 04, 2020
great service! was a very smooth and easy process! they are very friendly to and most of all very professional in all areas. Excellent service. Thank you Francisco and Nick! are very friendly to and most of all very professional in all areas. Excellent service. Thank you Francisco and Nick! More
by hectorfitch92
Employees Worked With
francisco, Nick Salem
November 04, 2020
They very great to deal with. They made the problem with the car go great I will definitely buy my next car there.They also treated my girl friend great the car go great I will definitely buy my next car there.They also treated my girl friend great More
by jbates
Employees Worked With
Other Employees :
Abdul Khalid, Armin Safai, Kolls Oloko, Haider Amin
November 03, 2020
We have been customers of this dealership for 20 years. Frederick Romsey is the best service representative we have ever had! He was extremely attentive to our service needs making sure no detail was misse Frederick Romsey is the best service representative we have ever had! He was extremely attentive to our service needs making sure no detail was missed. We have two cars serviced here so it is very important that we have confidence in the quality of the work as well. Mercedes Benz of Natick gets the job done for us! More
by Morecis
November 03, 2020
“They are awesome. Made the move so easy . They are very professional and so nice. Saena Nikolas is who I worked with. And I highly recommend this Dealer” professional and so nice. Saena Nikolas is who I worked with. And I highly recommend this Dealer” More
by Toni
Employees Worked With
Saena Nikolas
November 02, 2020
Everyone was prompt and on time. My service advisor was wonderful (think his name was Scott??), but he was professional, attentive, called me twice with updates and pricing. He was very informative and I wonderful (think his name was Scott??), but he was professional, attentive, called me twice with updates and pricing. He was very informative and I really appreciated the help he gave me. Also the loaner went easy and was perfect. Abdul was quick and efficient signing me out and up immediately to take care of me. Everyone was great - which always keeps me coming back! More
by G. Jackson
Employees Worked With
Abdul Khalid, Scott Masterson
October 28, 2020
Very happy with my vehicles first service and the crew at Natick MB. Recommend them to anyone. Will return for all future appointments as I usually clock about 3000 miles per month. Natick MB. Recommend them to anyone. Will return for all future appointments as I usually clock about 3000 miles per month. More
by Powercrush
Employees Worked With
Luis Aguasvivas
October 27, 2020
It was very pleasant experience, I did not have to go back and forth , it was fast, we choose the car I liked and made a deal back and forth , it was fast, we choose the car I liked and made a deal More
by skylev
Employees Worked With
October 23, 2020
Brought in my car for replacement of an interior part. I worked with Scott Masterson. My standards and expectations are very high. Scott met and exceeded those high standards. Scott is professional, polite, worked with Scott Masterson. My standards and expectations are very high. Scott met and exceeded those high standards. Scott is professional, polite, friendly, respectful, communicates well, follows through on commitments - just a terrific adviser. Made sure the work was done well, which it was. It’s refreshing to work with an adviser who is dedicated to taking care of the customer. Chambers is fortunate to have Scott on its team. I look forward to my next visit working with Scott. More
by LarryfromSudbury
Employees Worked With
Scott Masterson
October 21, 2020
I just picked up my new Mercedes yesterday!! So happy!!! Saena Nikolas is the best!! She took excellent care of me and she helped me with every step of the process. Saena is the best!!! I recommend her whol Saena Nikolas is the best!! She took excellent care of me and she helped me with every step of the process. Saena is the best!!! I recommend her wholeheartedly. If you want a Mercedes, please go see Saena !! Thank you Saena for everything!!! Kimberly Hughes More
by kihugh8
Employees Worked With
Saena Nikolas
