Mercedes-Benz of Sudbury - Service Center

Buen servicio buen trato hacia las personas son los mejores sin duda exelente personal gracias mejores sin duda exelente personal gracias More

Accounting only accept promotion coupons printed, not mentioned orally in the front desk, which is anormal. mentioned orally in the front desk, which is anormal. More

I’m writing about Mr. johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a v johnny Pham, the help I received from him today was 10 stars. I felt as though I was talking with a family member or a concerned parent. It was a very difficult situation I was in and johnny guided me through out and at the end he still called and check up to make sure all was well. Another 10 stars .. thanks again More

Did a great job, Brian is the best. Really appreciate everything he did to give me my car back as soon as possible. Really appreciate everything he did to give me my car back as soon as possible. More

Fred Ramsey always takes good care of me…. his knowledge and input is always spot on! his knowledge and input is always spot on! More

I turned up with a problem with no appointment and was immediately called in and an advisor checked the vehicle and then they spoke with the manager who added me to the days list and by 5 pm Uber picked u immediately called in and an advisor checked the vehicle and then they spoke with the manager who added me to the days list and by 5 pm Uber picked up from home-car was ready and problem solved This is what going above and beyond for a client is all about. I have been with them for over 3 decades for this reason- They Care ! More

I have worked with Fred Romsey, Jr. for about 7 years. He is a very honest and patient service advisor. Because he is so knowledgeable about the Mercedes vehicles, he is trustworthy wit for about 7 years. He is a very honest and patient service advisor. Because he is so knowledgeable about the Mercedes vehicles, he is trustworthy with his guidance and advice on repairs and maintenance. He is very accommodating whenever there have been any urgent vehicle issues. I highly recommend the Mercedes Benz of Natick dealership, and Fred Romsey, Jr. for any Mercedes service needs! More

It is a reliable and comfortable shop. It’s staff, such as Luis, are experienced, efficient, considerate, patient, decent and polite. It’s staff, such as Luis, are experienced, efficient, considerate, patient, decent and polite. More

Great Service. Urgent visit for a tire issue. Brian was great in keeping me informed and working with me to get this done on short notice. Urgent visit for a tire issue. Brian was great in keeping me informed and working with me to get this done on short notice. More

Mercedes-Benz of Natick makes it easy to schedule an appointment, easy to drop off the car, comfortable waiting area where I was able to plug in my laptop and work remotely. Great service people who kee appointment, easy to drop off the car, comfortable waiting area where I was able to plug in my laptop and work remotely. Great service people who keep you up-to-date on your cars progress and follow up for questions. More