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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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October 06, 2022

I brought my 2021 MB GLB 250 AMG in for its 20,000 mile service last week. Scott was my service intake representative. He was polite and efficient and I was totally satisfied with the service. More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 06, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for trusting the Mercedes-Benz of Natick team with your vehicle! We're happy to hear Scott provided you with a wonderful experience and we hope you'll be visiting us again in the future. Take care!

October 05, 2022

Courteous, prompt, knowledgable. That is all I have to say have a good day today More

by danaplace30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Oct 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you! We're glad you enjoyed your visit to Mercedes-Benz of Natick!

October 04, 2022

Abdul was extremely helpful in explaining a recent estimate and scheduling a repair appointment. It is an extreme pleasure to work with such a ethical professional. More

by MercedesE350C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Oct 05, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind feedback - we can't wait to pass it along to Abdul! Take care and please don't hesitate to reach out if our Mercedes-Benz of Natick team can be of service again in the future!

October 02, 2022

Very professional and always willing to help. The price is right. Always give very professional suggestions. More

by Yizhou02458
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your kind review! -Mercedes-Benz of Natick

October 01, 2022

Best place for Mercedes Benz service and repairs. Brian has been great to work with who responded to our specific situation having the car serviced in a timely and efficient manner. We have had MB ca More

by kmokike8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! Brian & the team are grateful for your support and look forward to your next visit with us here at Mercedes-Benz of Natick!

October 01, 2022

When ever I have service done on my C43 Convertible, Scott Masterson is my go to for everything. Gets me set up in a loaner and always provides updates on status. Scott makes me feel special. To me Sco More

by gsgriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 04, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your recent visit with Scott at Mercedes-Benz of Natick! We're so happy that he provided you with an excellent visit! We look forward to seeing you next time!

September 30, 2022

Excellent service by the people of the Center. Very easy drop off and pick up. More

by Doug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Oct 03, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the great review, Doug! We appreciate your business and hope to see you again next time here at Mercedes-Benz of Natick!

September 29, 2022

As always it is a great experience with Luis Aguasvivas in the service department at Mercedes Benz Natick. I highly recommend working with him specially if you are a Spanish speaker like me. Thank you for More

by Alis Peña
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Sep 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review! We're happy to hear Luis continues to provide you with excellent service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Mercedes-Benz of Natick!

September 29, 2022

They are professional, friendly and right on time with the service. Am really happy with services. Like how they clean the car after the service More

by myluv326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Sep 30, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of Natick!

September 27, 2022

I always receive A+ service at Mercedes of Natick and couldn't be happier with my experience! More

by Peterjlucey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Sep 29, 2022 -

Mercedes-Benz of Sudbury responded

We're so proud to hear that our team provided a five-star experience! Thank you for being a Mercedes-Benz of Natick customer, Peter!

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