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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
886 Reviews

886 Reviews of Mercedes-Benz of Sudbury - Service Center

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July 21, 2022

Great service. Was waiting for a part (2 months) still not arrived but found a creative approach to get it done during visit for recall services. Great customer s More

by bhw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jul 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience! We appreciate you trusting the Mercedes-Benz of Natick team with your business and hope we can be of service again in the future!

July 20, 2022

Every thing went smoothly and service went as planned with advice for the future provided. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Hi Andrew! Thanks for the five stars. We hope to see you back. -Mercedes-Benz of Natick

July 20, 2022

From scheduling to pickup everything was so smooth and easy. Everything was done correctly the first time. More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Hi Suzanne, thanks for the five stars! We hope to see you back at Mercedes-Benz of Natick for all of your future automotive needs!

July 20, 2022

Scott has been my service rep for a while now. He is professional , knows his stuff, communicates well and does great work!!! Thank you ! More

by jonathan ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars, Jonathan. We're glad to hear that Scott could assist you and we hope to see you back for all of your future automotive needs! -Mercedes-Benz of Natick

July 18, 2022

Everyone is friendly and knowledgeable. They always have several different times available to choose from when scheduling appointments. More

by Nikkig22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
Jul 20, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! Our team is grateful for your support and looks forward to seeing you next time!

July 16, 2022

She was a very good consultant she was very nice and helpful she had great enthusiasm for her job More

by Solazzianthony04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saena Nikolas
Jul 19, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback! We're so glad you enjoyed working with Saena & the team here at Mercedes-Benz of Natick and we hope you'll be visiting us again in the future. Take care!

July 15, 2022

Scott is who I worked with, no problems everything went smoothly and efficiently Was pleased More

by hdibona
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 18, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us a review! We're happy to hear Scott made your experience with us a smooth one and we hope our team can be of service to you again in the future. Take care! - Mercedes-Benz of Natick

July 11, 2022

Brian was waiting for me at 7:30 am, explained the service recall work, and had me out the door before his estimated time to check and fix any problems. Fast and courteous, would recommend this deale More

by richard.gasparoni
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Hi Richard, thank you for the five stars! We're honored to hear how Brian could assist you during your visit with us and we hope to see you back at Mercedes-Benz of Natick for all of your future auto needs!

July 10, 2022

Prompt, courteous, attentive, informative, meticulous, spotless, orderly, professional Dealership is meticulous, bright; attendants very attentive, professional;service members courteous, professional More

by huckabyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We're honored to hear that your experience with us was such a positive one and we hope to see you back at Mercedes-Benz of Natick for all of your future automotive needs!

July 09, 2022

Nice service and friendly people. Will recommend to others. Enjoy working with Mercedes of natick. More

by psagancpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Jul 11, 2022 -

Mercedes-Benz of Sudbury responded

Thanks for the five stars! We hope to see you back. -Mercedes-Benz of Natick

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