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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
873 Reviews

873 Reviews of Mercedes-Benz of Sudbury - Service Center

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April 04, 2022

I was taken care of asap when i arrived at the dealers in natick, ma. They resolve my problem with my car and sent me on my way. The whole crew was very helpful. Thank you from a happy customer. More

by Vrnckk34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Mercedes-Benz of Sudbury responded

We love hearing from our satisfied customers! We look forward to seeing you next time at Mercedes-Benz of Natick!

March 29, 2022

Friendly, efficient, very quick to do service and did it in a professional manner. I love Mercedes-Benz of Natick! More

by Nanieandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Mercedes-Benz of Sudbury responded

This is great feedback! Thank you for choosing Mercedes-Benz of Natick!

March 26, 2022

Easy to make the appt, good service communication. Scott was helpful and professional, everything went smoothly. More

by btam888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Scott at Mercedes-Benz of Natick! We look forward to seeing you next time!

March 26, 2022

Scott is a customer driven service provider who understands our needs and develops and executed the best solution possible More

by hyunkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for sharing your experience working with Scott at Mercedes-Benz of Natick! We look forward to seeing you next time!

March 25, 2022

Excellent service by Jonny. Bought car last April but I did not have idea of so many features in the car. Jonny teach me a lot today More

by Shamsalam422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the kind review! We're so glad Jonny was able to get you feeling comfortable with your new vehicle and we'll be sure to share this wonderful feedback with him. Thanks for trusting Mercedes-Benz of Natick with your business and please don't hesitate to reach out if there's anything else we can do for you!

March 21, 2022

Service is excellent every time I go to the dealership, Scott was outstanding to work with! More

by janaldrich
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 21, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your loyal business! Scott & the team look forward to seeing you next time! - Mercedes-Benz of Natick

March 19, 2022

Excellent service. Timely fashion 15 words too much. Needs to discount the car purchaser from this dealership More

by Shamsalam422
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for your honest feedback! Don't hesitate to reach out to us to discuss any questions or concerns that you may have! - Mercedes-Benz of Natick

March 12, 2022

This was my first visit and it truly impressed Warmly greeted. I worked with Scott who was so friendly and knowledgeable. Explained the service I would be getting today and answered all my questions. I More

by dpastore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Mar 14, 2022 -

Mercedes-Benz of Sudbury responded

We are so proud to hear that Scott and the team at Mercedes-Benz of Natick can take great care of you! Thank you for your kind words.

March 11, 2022

It is conveniently located to bring my car for service. It is easy to drop off and pick up my car once the service has been completed. The dealership is well maintained and is always clean and neat. More

by bestsaleseast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Mar 14, 2022 -

Mercedes-Benz of Sudbury responded

This is great to hear! Thank you for taking the time to leave Mercedes-Benz of Natick your wonderful feedback and five-star rating! We look forward to assisting you again in the future!

March 08, 2022

Staff were friendly, efficient, professional and completed my maintenance appointment in a timely manner and within the price range quoted. Overall a very pleasant experience. More

by joneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

joneil responded

See details attachec. Thanks

Mar 09, 2022 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful feedback about your recent experience with the Mercedes-Benz of Natick team! We appreciate your business and hope we can be of service to you again in the future!

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