Mercedes-Benz of Sudbury - Service Center

Mercedes-Benz of Natick is a great dealership. It has attractive and comfortable areas for customers who choose to wait while their autos are being serviced. The staff is both friendly and competent. M attractive and comfortable areas for customers who choose to wait while their autos are being serviced. The staff is both friendly and competent. My advisor, Brian Breidegam, explained the work that was going to be done and answered all my questions. I was confident that my car would be well-cared-for and that the service would keep it running optimally. More

Brian helped me with getting my car properly assessed and serviced . He followed up during the day and had the car ready when promised serviced . He followed up during the day and had the car ready when promised More

Luis was great! He took my car in right away and kept me totally up to date on progress for repair .Easy to be a customer there totally up to date on progress for repair .Easy to be a customer there More

Courteous and professional staff who want your service experience to be the best ever. They succeeded at giving me the positive experience that I have been accustomed to. experience to be the best ever. They succeeded at giving me the positive experience that I have been accustomed to. More

Luis in service went out of his way to make this service an excellent consumer experience. an excellent consumer experience. More

Dealership is very accommodating. So glad to have a loaner vehicle. Love the text option for an update on vehicle repsir loaner vehicle. Love the text option for an update on vehicle repsir More

Fred is the best!! We have been working for over two decades and he always takes care of everything. decades and he always takes care of everything. More

Very pleased with the fast check in and prompt service to perform my needed inspection Much appreciated Thanks perform my needed inspection Much appreciated Thanks More

Excellent and timely repair service. Attention to detail. Friendly and respectful customer service. Highly recommended. Friendly and respectful customer service. Highly recommended. More

They really took great care of me during a bad situation. Another dealer who you don’t take me for at least a week and I needed immediate attention. Another dealer who you don’t take me for at least a week and I needed immediate attention. More