Mercedes-Benz of Sudbury - Service Center

Hi, Fred Romsey has been providing excellent service for our family for many years. It would take a disaster for us to even visit another service provider. He is a gem and I hope management realizes the tal our family for many years. It would take a disaster for us to even visit another service provider. He is a gem and I hope management realizes the talent and humanism he provides to your dealership. K. Rossano. More

Amazing fast service. Clean automobiles perfectly. Customer service top notch. I recommend this dealership to anyone looking for a car. Customer service top notch. I recommend this dealership to anyone looking for a car. More

My experience at this dealership is always great from purchasing the vehicle to servicing it. purchasing the vehicle to servicing it. More

Abdul R is my go to Mercedes agent. He is very professional and extraordinarily knowledgeable about cars,.. professional and extraordinarily knowledgeable about cars,.. More

Responsive and concerned about fixing my problem. Keep me informed on a timely basis. Excellent. informed on a timely basis. Excellent. More

A drastic and refreshing difference from most dealerships. Scott, Savannah, technician and receptionist went far above my expectations to make my service experience a pleasure. So respectful, cou dealerships. Scott, Savannah, technician and receptionist went far above my expectations to make my service experience a pleasure. So respectful, courteous and willing to make the customer feel appreciated and comfortable with the value of their service. Thanks so much for your professionalism that is becoming more of a rarity. This dealership I highly recommend. Don’t lose hope. Great dealerships still exist. Just getting harder to find them. More

Very accommodating, gave me a loaner car . Everything went smoothly. Luis in costumer service was great . And got the job done went smoothly. Luis in costumer service was great . And got the job done More

Scott was very professional and very customer focused.I Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided. More

As always Mercedes-Benz of Natick completed the service on my vehicle on time with no surprises. I highly recommend them. on my vehicle on time with no surprises. I highly recommend them. More

Service was very good. The car was ready when they said it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. More