Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
877 Reviews
Call Service Center (508) 655-5350

877 Reviews of Mercedes-Benz of Sudbury - Service Center

Sort by
October 15, 2021

Very accommodating, gave me a loaner car . Everything went smoothly. Luis in costumer service was great . And got the job done More

by Healthy man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 15, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to review your recent visit with our team here at Mercedes-Benz of Natick! We appreciate your business and hope we can be of service to you again in the future!

October 12, 2021

Scott was very professional and very customer focused.I Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided More

by morrisseyslm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
Oct 13, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to share this positive feedback! We're so glad you enjoyed working with Scott and we hope to see you again next time here at Mercedes-Benz of Natick!

October 11, 2021

As always Mercedes-Benz of Natick completed the service on my vehicle on time with no surprises. I highly recommend them. More

by glkaplan48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2021 -

Mercedes-Benz of Sudbury responded

We're glad the Mercedes-Benz of Natick team has provided excellent service to you consistently! Thank you so much for being a loyal customer!

October 09, 2021

Service was very good. The car was ready when they said it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. More

by MB Customer
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 12, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for leaving us your five-star review! We're happy the Mercedes-Benz of Natick team gave you such excellent care! We look forward to seeing you at your next appointment!

October 06, 2021

Have been going to this dealership for more than 30 years. They NEVER disappoint!!! I would recommend them to anyone and I have. More

by kristiebonventre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boston , Savannah Silva
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Sudbury responded

Kristie, we are so proud to hear that our team at Mercedes-Benz of Natick has been able to serve you for over 30 years! Your loyalty is really appreciated!

Oct 06, 2021 -

kristiebonventre responded

Mercedes-Benz of Natick sets the platinum standard for service. I wouldn’t go anywhere else.

October 05, 2021

This dealer provides Great friendly service! Definitely will be back for continued service on my vehicle. More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy to hear this! Thank you for visiting us here at Mercedes-Benz of Natick. We look forward to seeing you next time!

October 05, 2021

Everyone has been helpful and act professionally. Luis has always answered my questions professionally and made sure I was satisfied with his explanation. More

by Cherypink2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the fantastic feedback! We appreciate you being a Mercedes-Benz of Natick customer and look forward to seeing you at your next visit!

October 05, 2021

Service appointment couldn’t have gone better. I was in and out quickly both at drop off and pick up. I was fully informed the whole time More

by Djy1968g
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 06, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to review your recent visit with us! We're delighted to hear that it was a great one and we look forward to seeing you again next time here at Mercedes-Benz of Natick!

October 04, 2021

Smooth as silk , no problems , they said I need 15 words so I had to fill space More

by Markhsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Oct 05, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us a review! Your business is greatly appreciated by all of us here at Mercedes-Benz of Natick and we hope to see you again next time!

October 02, 2021

Very professional, friendly, doing the right thing and very good job. very satisfied. Recommend to anyone looking for a Mercedes More

by Wfintl
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the great review of Mercedes-Benz of Natick! We appreciate your kind words, as well as your recommendation, and hope to see you again next time!

1
...
53
54
55
...
88